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JOGA Reviews 5,459

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,198 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the product quality, describing items as comfortable, durable, and providing excellent protection, with some noting they barely feel them during use. Reviewers frequently praise the exceptional customer service, highlighting quick responses, helpfulness, and a willingness to resolve issues like incorrect sizing or missing items. The ease of ordering and the overall positive communication from the company are also frequently mentioned. However, some people experienced significant delays with delivery, with orders taking weeks to arrive or even being split into multiple shipments. A few other people also felt that the product quality was poor, citing issues like items falling apart after one use, being flimsy, or not matching advertised descriptions, particularly regarding shin pad size and protection. There were also instances of missing items in orders and damaged packaging upon arrival, leading to frustration with customer service for some.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and comfort of items like... See more

Quality

Consumers generally express satisfaction with product quality, highlighting items like shin pads, grip socks,... See more

Customer service

People report positive experiences with customer service, highlighting its helpfulness, efficiency, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers expressing satisfaction with fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gold pads still look good after a few sessions. I thought they might chip or scratch fast. They’ve taken tackles and still look clean. Honestly better than expected.

Company replied

Rated 3 out of 5 stars

The shin pads are convenient for occasional use. They are quite soft pads so will only offer a certain amount of protection, but not up to the level of more normal in-sock shin pads. I would recommend... See more

Company replied

Rated 3 out of 5 stars

My son 19 yrs old 6’ tall says it’s tiny doesn’t provide safety protecting lower & upper shin, too small. My daughter who is 14 yrs 5’ 2” will try them but as a parent I am still concern about the pro... See more

Company replied

Rated 5 out of 5 stars

My son had an accident in the garden when he was younger and split his shin open, so he’s always worn double‑thickness shin pads and been very conscious of any impact. We tried Joga’s shin pads af... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

First purchase and very happy with…

First purchase and very happy with whole process. Delivery updates regular. Customer services very helpful upon contacting them

1 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Mrs Nobbs,

Really glad your first order went smoothly and that the team took good care of you. Regular updates make all the difference and it sounds like everything landed just right. Looking forward to having you back.

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Good quality as always
No complaints

11 May 2026
JOGA logo

Reply from JOGA

Hi Pauline,

Fast delivery and good quality - that's exactly what we aim for every time. Really appreciate you taking the time to leave a review. See you for the next order!

Rated 5 out of 5 stars

Great product

Great product

1 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Kirsty,

That means a lot, genuinely. Really glad you're loving the product and we hope it's doing the business on the pitch. Looking forward to having you back.

Rated 5 out of 5 stars

Approved by a football mad child!

My football mad son swears by these Joga shin-pad sleeves. Not only they look cool (obviously a very important factor for a 7 year old!) but they are also very comfy and lightweight. He does not like the normal shin guards so this seems to be the perfect solution. Customer service is great too. I had a query re product and the response was very prompt and helpful.

23 May 2026
Unprompted review
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Reply from JOGA

Hi Simona, a 7 year old giving the seal of approval is honestly the highest standard there is. Love that he found something that actually feels good to wear and looks the part too. Thanks so much for reaching out to the team and for sharing this - means a lot to us.

Rated 5 out of 5 stars

Fixed an address error moments after I…

Fixed an address error moments after I noticed. Very quick and prompt in addressing my error.

31 May 2026
Unprompted review
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Reply from JOGA

Hi Rich, glad we could catch that in time and get it sorted so quickly. Appreciate you reaching out and we hope the order lands exactly where it should. Looking forward to seeing you back soon.

Rated 5 out of 5 stars

Left comments on Trust Pilot

15 May 2026
Unprompted review
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Reply from JOGA

Hi Kevin, cheers for taking the time to leave a review - means a lot to us. Hope the gear is treating you well on the pitch.

Rated 3 out of 5 stars

I got almost everything But 7 didn't…

I got almost everything But 7 didn't get my grip socks

31 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Tristan,

Thanks for the honest review. Missing grip socks from an order is not ideal and we want to sort that out for you. Drop us a line at hello@shopjoga.com and we will get it fixed.

Rated 4 out of 5 stars

Customer Service on point!

My initial experience was poor but the mark of a good company is how they deal with those types of situations and Joga handled it very well. Deliveries do take an age to arrive but the product and customer service was great.

3 May 2026
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Reply from JOGA

Hi Clarky,

Really appreciate you sticking with us through the rough start and taking the time to share that. You're spot on about what actually matters when things go sideways, and we're glad the team came through for you. Shipping times are something we're always working to improve, but we're stoked you love the product. More good stuff coming your way.

Rated 5 out of 5 stars

Amazing quality tracksuit

Amazing quality tracksuit! It was a birthday gift and went down very well :)

Amazing communication with the team and swift responses for help needed with sizing.

Definitely will order again :)

31 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nina, so glad the tracksuit landed well as a birthday gift - that's exactly the kind of moment we love to hear about. Great to know the team had you sorted on sizing too. Looking forward to your next order!

Rated 5 out of 5 stars

Super offer

Super offer. Arrived on time. Thank you.

27 April 2026
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Reply from JOGA

Hi Heidi, glad the offer hit and your order arrived on time! Thanks for the support, means a lot. More good stuff coming your way.

Rated 5 out of 5 stars

It is a great product and the staff are…

It is a great product and the staff are very helpful, friendly, and personable.

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Owen, really appreciate that - glad the product hit the mark and that the team made the experience a good one. That kind of feedback means a lot to us. Looking forward to having you back.

Rated 5 out of 5 stars

The tracksuit looks great :) and the…

The tracksuit looks great :) and the costumer support ist also reallly good. My top was too big for me and they changed it for me in a smaller size. They reply very fast to you emails! Would really recommend it.

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Yamna,

Really happy the tracksuit is working for you and that we could get the size sorted quickly. Fast support is something we take seriously so it means a lot to hear that. Thanks for recommending us, we hope to see you back soon.

Rated 5 out of 5 stars

My experience was great because even…

My experience was great because even when I wasn’t 100% satisfied, joga came back and made sure I was after a simple insta dm.

26 May 2026
Unprompted review
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Reply from JOGA

Hi Christian, that's exactly how it should be - we're not happy unless you are. Glad we could sort things out and appreciate you giving us the chance to make it right. See you on the pitch.

Rated 5 out of 5 stars

I a with a missing item it was…

I a with a missing item it was rectified very promptly my son loves these shin pads it’s the built in sleeve ones they really are a great product

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nicola,

Really glad we got that sorted quickly for you. The built-in sleeve pads are a favourite for a reason and it's great to hear your son is loving them. Appreciate you sticking with us and hope he plays well in them.

Rated 5 out of 5 stars

Joga really done well for me as I had a…

Joga really done well for me as I had a massive event that was happening on a Saturday and they made sure to get my shinpads before my event to prepare me to do my best and they always updated me constantly on my order which I very much appreciate

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Denzel,

That's exactly what we want to hear - big event coming up and you're sorted and ready to go. Glad we could get them to you in time and kept you in the loop throughout. Good luck out there, go do your thing.

Rated 5 out of 5 stars

Amazing service and experience

Amazing service and experience. Truly an outstanding customer service. Definitely recommed. Plus the grip socks and shin pads that we've tried are of top quality.

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Noor, really appreciate you taking the time to leave this - means a lot to hear the service and quality landed the way we intended. Grip socks and shin pads built for the game, glad they hit the mark for you. Looking forward to having you back on the pitch with us.

Rated 5 out of 5 stars

Great experience

Great experience. Had a problem with my order which was resolved straight away with great customer service.

28 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Carina,

Really glad we got that sorted for you quickly. That is exactly the kind of service every customer deserves and we appreciate you taking the time to share your experience. Looking forward to seeing you back soon.

Rated 5 out of 5 stars

Great to deal with.

Good company to deal with as communication and customer service are excellent. Sleeves seem much handier than regular shin pads.

27 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alan,

Really glad the communication and service hit the mark for you. The sleeves are a total game changer once you try them - no more stuffing pads into socks. Appreciate the support and hope they serve you well on the pitch.

Rated 3 out of 5 stars

I liked the customer service and the…

I liked the customer service and the fast replies, although the stamina builder is hard to adjust to and the built in shinpads feel abit tight round my leg even tho its supposed to me size 14+

30 April 2026
JOGA logo

Reply from JOGA

Hi Olly, appreciate the honest take. Good to know the service was on point, and we hear you on the shin pad fit and getting used to the stamina builder. Drop us a message at hello@shopjoga.com and we can work through those with you.

Rated 5 out of 5 stars

Amazing experience

Amazing experience
The quality is great.
My son can't wait to wear them.

Im confident they will be keeping him safe

28 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi David,

That means a lot to hear - glad the quality came through and your son is buzzing to wear them. Keeping players safe is exactly what we build for, so that confidence means everything to us. Looking forward to him getting out there in them.

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