Banner for JOGA

JOGA Reviews 5,477

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,198 reviews, most reviewers were somewhat happy with their experience overall. Many customers are highly satisfied with the product quality, describing items as comfortable, durable, and providing excellent protection, with some noting they barely feel them during use. Reviewers frequently praise the exceptional customer service, highlighting quick responses, helpfulness, and a willingness to resolve issues like incorrect sizing or missing items. The ease of ordering and the overall positive communication from the company are also frequently mentioned. However, some people experienced significant delays with delivery, with orders taking weeks to arrive or even being split into multiple shipments. A few other people also felt that the product quality was poor, citing issues like items falling apart after one use, being flimsy, or not matching advertised descriptions, particularly regarding shin pad size and protection. There were also instances of missing items in orders and damaged packaging upon arrival, leading to frustration with customer service for some.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality and comfort of items like... See more

Quality

Consumers generally express satisfaction with product quality, highlighting items like shin pads, grip socks,... See more

Customer service

People report positive experiences with customer service, highlighting its helpfulness, efficiency, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over significant... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers expressing satisfaction with fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gold pads still look good after a few sessions. I thought they might chip or scratch fast. They’ve taken tackles and still look clean. Honestly better than expected.

Company replied

Rated 3 out of 5 stars

The shin pads are convenient for occasional use. They are quite soft pads so will only offer a certain amount of protection, but not up to the level of more normal in-sock shin pads. I would recommend... See more

Company replied

Rated 3 out of 5 stars

My son 19 yrs old 6’ tall says it’s tiny doesn’t provide safety protecting lower & upper shin, too small. My daughter who is 14 yrs 5’ 2” will try them but as a parent I am still concern about the pro... See more

Company replied

Rated 5 out of 5 stars

My son had an accident in the garden when he was younger and split his shin open, so he’s always worn double‑thickness shin pads and been very conscious of any impact. We tried Joga’s shin pads af... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Born out of inspiration from the vibrant streets of Brazil, JOGA embodies the soulful dance of Joga Bonito - the beautiful game. It's not just about the goals scored but the stories told through every deft touch and every graceful move on the pitch. As modern football became awash with metrics and data, we found ourselves yearning for the days when raw talent and artistry reigned supreme. That's why JOGA was born - to reignite that essence and to keep the artistry of football alive.


Contact info

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product is excellent and customer…

Product is excellent and customer service matches that!

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Nick, really appreciate you taking the time to say that - means a lot when both the product and the service hit the mark. Glad you're happy with everything, and we hope to see you back soon.

Rated 5 out of 5 stars

Grip socks

The grip socks are a big hit with my son. He wears them for school as well as for football as he finds them so confident. Will definitely be recommending to friends

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Victoria, glad your son is loving them and getting use out of them on and off the pitch. That kind of everyday confidence is exactly what we build them for. Really appreciate you spreading the word.

Rated 5 out of 5 stars

My son uses all the Joga socks a shin…

My son uses all the Joga socks a shin pads we have tried many but he says these are the comfiest. Customer service is second to none.

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Emma,

That means everything to hear - tell your son we appreciate him putting the kit through its paces and sticking with us. Comfiest socks and shin pads is exactly what we're going for, so glad he agrees. Your kind words about the team mean a lot too, we'll pass them on.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

4 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Simon, really appreciate you taking the time to leave that - means a lot. Glad the service hit the mark, and hope the kit is doing its job on the pitch too. Look forward to having you back.

Rated 5 out of 5 stars

Tracksuit

Present for.my son who absolutely 💯 loved fits perfect and is well made 👌

13 May 2026
JOGA logo

Reply from JOGA

Hi Lee,

That's what we love to hear - your son is going to look great on the pitch. Really appreciate you picking JOGA for him, means a lot. More to come from us so stay tuned.

Rated 1 out of 5 stars

Last week one pair got ripped

Last week one pair got ripped
Yesterday second pair got ripped
The quality is not strong at all

11 May 2026
JOGA logo

Reply from JOGA

Hi Derya, two pairs going in the same week is not what you should be dealing with. That is not the standard we hold ourselves to. Email us at hello@shopjoga.com and we will put it right.

Rated 1 out of 5 stars

0 stars is not an option.

0 stars is not an option.

Placed an order May 19th. Received May 29th. Tried them on June 1st. They didn’t last one game. Started refund process. Couldn’t get refund as refund period closed June 3rd despite the fact they have a 30 day guarantee.

Scam company. Do not buy from these charlatans.

3 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Gaz, thanks for flagging this and Im really sorry for the frustration. Our shin pads come with a 30 day guarantee, so a refund started within that window shouldnt have been blocked, it looks like something went wrong on the returns portal. Please email us at hello@shopjoga.com and well get this sorted and your refund processed right away. We want to make it right.

Rated 2 out of 5 stars

Delivery was fast and efficient

Delivery was fast and efficient. Just the sizing of my products was incorrect.

13 May 2026
JOGA logo

Reply from JOGA

Hi Darsha, glad the delivery was quick but wrong sizing is on us and that is not the standard. Email us at hello@shopjoga.com and we will get it sorted for you.

Rated 5 out of 5 stars

What an AMAZING company

What an AMAZING company, I ordered the grip socks and shin pads, which are great quality. i have had to email the company twice to ask questions and nothing has been too much trouble, they have been so accommodating and so polite. I would definitely recommend this company to anyone. Thank you

23 April 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Hannah,

That genuinely means a lot to hear - glad the grip socks and shin pads are doing the job and that the team made things easy when you reached out. We always want to make sure you feel looked after, so knowing that landed well is great. Appreciate the recommendation and can't wait to have you back.

Rated 5 out of 5 stars

My boys love these shinpad sleeves!

My boys love these shinpad sleeves!

They are light, comfortable and offer great protection. I love that they no longer complain about bulky shin pads that move during the game.

I've bought extra pairs so that we always have backups because they hate wearing their old shin pads.

Joga's customer service is second to none. Great products that are easy to order, shipping is really quick and the company is so easy to deal with.

They care about their customers and it shows in everything they do. Happy to support such a good company.

3 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi James,

That's brilliant to hear - your boys discovering the difference between bulky pads and JOGA is exactly why we do this. Light, comfortable, and actually staying in place during a game is the whole point. Really appreciate you stocking up on backups and backing us the way you have. More good stuff coming your way.

Rated 5 out of 5 stars

Fantastic experience with Joga

Fantastic experience with Joga! Great quality products, fast shipping, and excellent customer service. Everything arrived exactly as expected. Highly recommend!

29 May 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Alex,

Really glad to hear everything landed just right and the service was on point. That's exactly what we're going for every time. Thanks for the support and we hope to kit you out again soon.

Rated 5 out of 5 stars

JOGA products let you play football comfortably

JOGA products are perfectly comfortable and of the highest quality. I appreciate fast shipments even for a long distance and great communication. I love guys taking care of their webside intensly and providing uselful new information regularly.

3 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Michal,

Glad the comfort and quality hit the mark for you, that's exactly what we build for. Fast shipping across the distance is something we work hard on so it means a lot to hear it showed. Appreciate you noticing the work that goes into the site too, more good stuff coming. Thanks for the support.

Rated 5 out of 5 stars

More than enough

All the things was exactly same as what Joga put on their site

5 May 2026
JOGA logo

Reply from JOGA

Hi Artin,

That's exactly what we aim for - no surprises, just what you see is what you get. Really glad it landed that way for you. Thanks for the support, means a lot to the team.

Rated 5 out of 5 stars

👍 recommending

👍 recommending

12 May 2026
JOGA logo

Reply from JOGA

Hi Tatjana,

Thanks for the recommendation, that genuinely means a lot to us. Stoked to have you in the JOGA community and hope the kit is holding up well on the pitch. More good stuff coming your way.

Rated 5 out of 5 stars

Joga deliver

quick delivery, easy to order

5 May 2026
JOGA logo

Reply from JOGA

Hi Arran,

Quick delivery and easy ordering is exactly what we aim for, glad it landed that way for you. Appreciate the support and hope the kit does you justice on the pitch.

Rated 5 out of 5 stars

Good quality product

Good quality product, customer service are responsive and will email promptly

3 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Ash,

Really glad to hear that - great quality and fast support is exactly what we aim for. Thanks for taking the time to leave a review, it means a lot to the team. Looking forward to your next order.

Rated 5 out of 5 stars

Very accessible and helpful

Very accessible and helpful. I wasn’t even asking for a replacement but they were kind enough to do so, no question asked.

2 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Logan, that's exactly how it should be - we've got your back no matter what. Really glad we could sort that out for you, appreciate the love.

Rated 4 out of 5 stars

Product is probably the best pair of…

Product is probably the best pair of shinpads you could get for football/soccer delivery took a while and only got half of my product but it wasn't until it arrived 2 days later

3 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Rufus, glad the pads are living up to the hype and doing exactly what we built them for. Sorry the delivery split into two drops, that's never ideal even if everything made it to you in the end. Appreciate you sticking with us and enjoy the game.

Rated 3 out of 5 stars

My son 19 yrs old 6’ tall says it’s…

My son 19 yrs old 6’ tall says it’s tiny doesn’t provide safety protecting lower & upper shin, too small. My daughter who is 14 yrs 5’ 2” will try them but as a parent I am still concern about the product length of shin protection from Joga.

2 June 2026
Unprompted review
JOGA logo

Reply from JOGA

Hi Sourichanh, thanks for the honest feedback. Sizing is everything with shin pads and a 6' player is going to need our larger size to get the right coverage. Send us a note at hello@shopjoga.com with his height and the size you ordered and we will get it sorted.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look