I was concerned at first because of 3-5 business day deliveries. After 7 days I had to email Carbinox, that took 2-3 days for response so I emailed again, got a response, finally got my watches after... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered the Blaze S, the packing was put together extremely well. The watch is absolutely amazing. The screen and size is perfect and crystal clear. Set up was very easy and simple. Highly recommend... See more
There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more
Company replied
I’ve only just received my Carbinox. The shopping experience & delivery was seamless. Package was top grade with contents well protected. Will review again after a few weeks of use.
Company replied
Company details
Written by the company
We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.
Smartwatches built to work as hard as you.
Which is why we offer Lifetime Warranty in all our products.
100% Coverage for peace of mind and always putting our promises where our mouth is.
Contact info
Miami, United States
- info@shopcarbinox.com
- shopcarbinox.com
4.6
Excellent
4K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
The watch was what I was looking for my…
The watch was what I was looking for my job has me answering the phone more often than not thought this might help get to the phone quicker
16 May 2026
Unprompted review
Scammed By False Advertising!!!
I placed an order for the Carbinox Edge-Ultra in black on April 15th 2026 and I still have not received my order. They are putting on their website that shipping could take between 10-15 days and after emailing them 48 times they basically told me that there is no ETA as to when the watch will come off BO or when I can expect to get mine. They have not offered me anything except to send me the same watch in silver which I don't want. They also haven't offered a refund of my $240 purchase their answer is basically shut up and wait. I decided to use Affirm as the payment option and now I am making monthly payments for a watch I never received and have no idea when I will ever get it. What they are doing is scamming people and using false advertising on their website. I highly recommend staying away from this company save your money and buy a Garmin watch instead. This has been an absolute awful experience that I hope nobody else has to go through. Stay away from these clowns!!!
15 April 2026
Unprompted review
Absolutely love that watch and it's tuff
Absolutely love that watch and it's tuff
16 May 2026
Unprompted review
Customer service was great and shipping…
Customer service was great and shipping was quick! Watch seems well built and I plan to put it to the test at my rock quarry maintenance job
15 May 2026
Unprompted review
I'm happy with my purchase it came to…
I'm happy with my purchase it came to my house on time and it's comfortable to wear and I don't like stuff on my wrists
14 May 2026
Unprompted review
Just got my watch!!
14 May 2026
Unprompted review
First time getting carbinox and am very…
First time getting carbinox and am very satisfied with the way the watch works! I would recommend to anyone who works outside all day
14 May 2026
Unprompted review
Reply from Carbinox
Thank you for your great review!
Easy no nonsense setup
Easy no nonsense setup, binding to the phone was quick and efficient. Quick delivery. Took mere minutes to have everything set the way i wanted it. Pleasantly surprised.
14 May 2026
Unprompted review
Reply from Carbinox
We appreciate your kind review
Received my Blaze pretty quickly
Received my Blaze pretty quickly! It looks awesome and just as described online! This thing is awesome! So far it seems to be very durable! I love the different watch faces I can use!
14 May 2026
Unprompted review
Reply from Carbinox
We’re happy to hear you had a positive experience with us.
Nice and rugged
Nice and rugged, big screen. Has all the features I wanted and then some. Great watch.
14 May 2026
Unprompted review
Reply from Carbinox
Your positive feedback means a lot to us
this app is great it is easy to use
13 May 2026
Unprompted review
Reply from Carbinox
We’re grateful for your review
Get one
Simple,seamless process and the watch is pretty awesome. My first smart watch just because I work outdoors and didn't think a smartwatch would handle it. So far so good!
13 May 2026
Unprompted review
Reply from Carbinox
We truly appreciate your feedback
Great looking watch and showed up quick
13 May 2026
Unprompted review
Reply from Carbinox
We are glad we could provide a great experience for you
I've only had the watch for a day
I've only had the watch for a day. But the first thing I noticed was the weight you can feel that it's well built not plastic junk. So far I'm impressed and will update if that changes but I doubt it will
13 May 2026
Unprompted review
Reply from Carbinox
We truly appreciate your support and hope it keeps exceeding expectations!
Reply from Carbinox
We’re proud to have met your expectations.
Excellent smartwatch
Excellent smartwatch! I really like the look and feel of it. The customer service is awesome and made sure I have enough chargers
13 May 2026
Unprompted review
Reply from Carbinox
Thank you so much for taking the time to share your review!
Reply from Carbinox
Thank you for your support
Finally, here.
My order showed up today. 5/16/26 Everything looks as advertised. It would be helpful to know when the orders are delayed for one reason or another. Other than that, I'm excited to try them out. I got one for me and one for my son.
13 May 2026
Unprompted review
Reply from Carbinox
We sincerely apologize for the frustration and confusion with your order experience. We understand how concerning shipping delays, unclear tracking updates, and automated responses can be, especially when you’re waiting on important updates. Your feedback is incredibly valuable, and we’re sorry this has caused such disappointment. Please reach out to us directly with your order details so we can take a closer look and help resolve this as quickly as possible.
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