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Carbinox Reviews 3,592

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 3,045 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and durability. Many appreciate the seamless user experience and the straightforward setup process. The delivery service is often praised for its speed and efficiency, and consumers feel they receive great value for their money. However, some customers also noted issues with shipping delays and inaccuracies in biometric readings. A few reviewers were dissatisfied with the company's warranty policy when products were purchased through third-party platforms, and some mentioned a restocking fee for returns.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting its durability and robust build,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the watches for being... See more

User experience

Consumers find the user experience to be positive, highlighting the easy and simple setup process, often... See more

Delivery service

Users describe positive interactions with delivery service. Many customers received their orders quickly,... See more

Value for money

Customers generally express satisfaction with the value for money. Many reviewers highlight the great deal,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was concerned at first because of 3-5 business day deliveries. After 7 days I had to email Carbinox, that took 2-3 days for response so I emailed again, got a response, finally got my watches after... See more

Rated 5 out of 5 stars

I ordered the Blaze S, the packing was put together extremely well. The watch is absolutely amazing. The screen and size is perfect and crystal clear. Set up was very easy and simple. Highly recommend... See more

Rated 5 out of 5 stars

There was a slight hang up with shipping. When I contacted customer support, they immediately took care of it and sent me a replacement within a day. Watch showed up a couple days later and I’m very i... See more

Company replied

Rated 5 out of 5 stars

I’ve only just received my Carbinox. The shopping experience & delivery was seamless. Package was top grade with contents well protected. Will review again after a few weeks of use.

Company replied


Company details

  1. Electronics Company
  2. Electronics Store

Written by the company

We are a company dedicated to building rugged smartwatches and outdoor gear that last a lifetime, all at a fraction of the cost compared to others. Our mission is to provide a durable solution for those who want to stay connected, even in the most extreme conditions. Having sold over 300,000+ smartwatches nationwide, we confidently position ourselves as the solution for the American hard worker who wants to stay connected, even under the most extreme conditions. All our smartwatches are constructed from durable materials such as metal, aluminum, and zinc alloy. They feature waterproof technology, meet U.S. military standards, and include Bluetooth calling and health tracking among their capabilities. Carbinox has been featured in Yahoo Finance, Digital Journal, TechBullion, and more. From humble beginnings with an eye on the future, Carbinox is set to revolutionize the smartwatch industry.

Smartwatches built to work as hard as you.

Which is why we offer Lifetime Warranty in all our products.

100% Coverage for peace of mind and always putting our promises where our mouth is.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Shipping was a nightmare

Shipping was a nightmare. And wrong watch was delivered. Even with emails reassuring me that the blaze type r was on back order but that they did get so in right after I asked for a refund, and was told I would get what I ordered but I did not get the one I ordered I got the blaze type s. I still gave stars due to the fact a watch did arrive.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Top notch company and even better…

Top notch company and even better product. I received my watch extremely quick with no problems at all. The package presentation is pure quality. I can't wait to start using it tomorrow. I will purchase again.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Very very impressive!

Just received the watch today and very impressed as I have an Apple Watch also and this is every it as good to me if not better. I purchased the round blazer and already thinking of purchasing the square. As far as bad customer service reviews nor sure why I set this up in a matter of minutes and I’m 54 years old. It seems to be built very well comes with a charger and screen protector. And the amount of dial faces is amazing. I would recommend.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

This is my second Carbinox watch

This is my second Carbinox watch. I have had a Ranger for several years and love it. It has been used in a very rough environment for the entire time I have had it and is still working fine. I just wanted to upgrade. The Blaze R seems to awesome as well. Shipping was my only issue. The USPS is so very slow. It took about 18 days to receive it. I wouldn't mind paying a little extra with UPS in the future. Maybe some won't mind but I didn't care for that part. To end on a positive note, the watches are truly amazing!!

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Quality

Fast shipping and great quality. The weight of it is twice as heavy as others that want to fall apart if you tap it on something as you walk by. My last two watches that happened to me and finally Seen this and gave it a try, very comfortable to ware.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

These are terrible products

These are terrible products. They are very inaccurate with the biometric readings. I am under the "45-day-risk free trial" and requesting a return. I was told from their AI agent that I am not eligible. I'm assuming it is because they said it is at my cost, but only to return via UPS or FedEx and not USPS because they are very unreliable. USPS is how they ship to you. You don't get options. Either way they don't respond on weekends because Jose(CEO) and his five employees can't handle the work load and need time off. I received that in an email immediately after I sent a request for return. Jose sent me a really long email immediately after I submitted the request and he clearly stated that it was not an automated response and him and his five employees can't keep up with demand. They automatically closed my two requests and I automatically got the same response from Jose. They may be a tough and durable watch, but they are very inaccurate in the biometric readings

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Scammed By False Advertising!!!

I placed an order for the Carbinox Edge-Ultra in black on April 15th 2026 and I still have not received my order. They are putting on their website that shipping could take between 10-15 days and after emailing them 48 times they basically told me that there is no ETA as to when the watch will come off BO or when I can expect to get mine. They have not offered me anything except to send me the same watch in silver which I don't want. They also haven't offered a refund of my $240 purchase their answer is basically shut up and wait. I decided to use Affirm as the payment option and now I am making monthly payments for a watch I never received and have no idea when I will ever get it. What they are doing is scamming people and using false advertising on their website. I highly recommend staying away from this company save your money and buy a Garmin watch instead. This has been an absolute awful experience that I hope nobody else has to go through. Stay away from these clowns!!!

15 April 2026
Unprompted review

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