I have receipts still being tracked from January. I don’t understand why they are taking so long. It’s an easy app to use but am not convinced yet that it’s worthwhile. It’s appears to but when to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found this app easy to use. And although you can accumulate funds easy enough, you do have to wait a long time before you can redeeem your funds. I have used other apps that do similar and can re... See more
While there is some great % cashback, there too many travel offers, as well as too many expensive department stores. I do like the fact the the offers change frequently. The surveys don't pay a lot an... See more
I’m new to this sort of stuff my friend told me to jump on a app called shop back and with all my receipts I’ve collected in the months I didn’t no if I was to snap shot all my receipts that I will g... See more
Company details
About ShopBack Australia
Written by the company
Get paid to shop with ShopBack Cashback Rewards! ShopBack is Australia's largest and most popular Cashback rewards site.
About ShopBack
Written by the company
Contact info
Sydney, Australia
- help@shopback.com.au
- shopback.com.au
4.2
Great
22K reviews
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the customer service making things…
the customer service making things difficult for me to show impossible approvement.
18 May 2026
Overall great cashback (when it works)…
Overall great cashback (when it works) and most of the time pleasant customer services (I enquire with them when something is not tracked).
The -1 star is due to the play zone, some games track for a while and then suddenly stopped, the customer services there (and apparently not part of ShopBack) is not so great in responding, and if it’s only a “partner” with ShopBack maybe it shouldn’t be branded as ShopBack
16 May 2026
Doesn't always work on PC even though…
Doesn't always work on PC even though it's turned on and showing green. Was manually reporting missing cashback, it's like a 2nd job getting photos and information. Hasn't tracked none of my May purchases, but it sees clicks. Couldn't be bothered doing all the reports, going back to using Coupert. Least that offers discount codes as well as better tracking.
22 May 2026
Unprompted review
It’s such great value for money, easy, family beneficial and helps in tougher times. No applications m, experience is second to none.
Excellent program, allows my family to make our money go that bit further in harder times like it has been in the economy and even when not so tough we get good money back for other things that really help and count.
Our biggest use is gift cards from shop back. We purchase our weekly groceries through their gift cards, our weekly fuel, chemist needs for family of 6, the teenagers ask for their favourite shopping clothes stores in gift cards if they are in there which is a great habit for them that learn how they can earn back and spread their money a little further when they live alone some day.
I make use of the extras in points via playing games I do in my free time to relax anyway and they often have 2-3x points for leveled up games, I if have occasional extra funds will purchase gift Cards I know I will use in the future that have 10+ extra x points on certain days or weeks.
Overall I find shop back excellent and have gotten many family and friends as well as even at the shops whilst paying people have asked how it works and for me to show them. Whilst in the stage of home improvement renovations we are also using the Bunnings gift cards a lot or super swap if I need to purchase from a secondary store not on ShopBack and I can use it on their to redeem for another place.
Highly recommend x10!
Second to none Value for money. I have been asked how it works and for me to show them. By so many Whilst in the stage of home improvement renovations we are also using the Bunnings gift cards a lot or super swap if I need to purchase from a secondary store not on ShopBack and I can use it on their to redeem for another place.
Highly recommend x10 and the payment back in gift cards is so incredibly easy to get, payment option is just as even easy.
24 May 2026
Unprompted review
Really great service
Really great service. I have received a lot of cash back. Love it. Thank you.
22 May 2026
No cashback at all with purchase in upsized period
I received no cashback at all for a reasonably large purchase that I waited to make in an upsized to 10% period from eBay that I think I received no cashback for because I got item a bit cheaper with a discount code that I’ve done before with eBay & received cashback for what I paid. I’m just a bit frustrated because I probably wouldn’t have bought the item if I thought I wasn’t getting the 10% cashback of what I paid that doesn’t seem consistent with what has happened previously from the same company
Regards Craig
15 May 2026
The rate of return was very misleading…
The rate of return was very misleading and falsely led to believe the overall purchase was competitive when calculating outlay less cashback. Terrible experience
23 May 2026
Shopback gives value for cashback
Shopback gives value for cashback but remember to always check the fine print!
19 May 2026
I’ve been using ShopBack since 2024 and…
I’ve been using ShopBack since 2024 and I’m satisfied ,I have save small amounts from every transactions but when they add up it became significant amount. It’s made me happy to have extra secure money cash backs. It’s like money laundering from my household expenses. The app is easy to use,ShopBack has continued to upgrade and innovate their platform more ways to earn such as games and uploading receipt which I appreciate ,except for the monthly subscription of plus. 🥺
23 May 2026
Been easy to use
16 May 2026
Worried about Getting my Money
I generally like this but I have tried to withdraw my earnings and I never get the confirmation email.
23 May 2026
Such a great app
Such a great app! So easy to get money back on your shop. I use it daily!
23 May 2026
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