ShopBack New Zealand Reviews 

2,376
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,409 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the mobile application is to set up and navigate daily for earning automatic cash back on regular purchases. Consumers also really enjoy playing the interactive games and discovering a fantastic wide range of rewarding perks directly through the convenient mobile platform. However, some customers also noted that waiting for payouts can take quite a long time and certain cashback amounts experience frustrating processing delays. A few people mentioned ongoing issues with missing rewards or encountering unexpected difficulties when trying to successfully withdraw their accumulated funds from accounts.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Refund

Reviewers highlight ambiguous aspects of refund, expressing a mix of satisfaction and frustration. While some... See more

Application

Reviewers mention positive feedback about application, highlighting that it is very easy to use and provides... See more

Value for money

Consumers find value for money to be positive, appreciating the opportunity to earn real cash back and... See more

Product

People report ambiguous experiences with product features, with opinions heavily divided on the platform's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It can be a bit confusing to see if the deal has gone through but it is a good bet its working if you go through the Shopback page. Once putting everything through then you get notified if the deal w... See more

Company replied

Rated 5 out of 5 stars

It's a no Brainer. Money back without doing anything. The days where there is a upgrade are excellent. If you've got a holiday coming up, you can get a decent amount back.

Rated 5 out of 5 stars

✨️ Amazing ❕️ Just have to remember to go through the Shopback app before paying for your order, that's all you need to do, then wait a month or so & the money is available to withdraw - easy peezy ☺... See more

Rated 5 out of 5 stars

This is a great way to get some extra dollars, just for doing everyday stuff, I have earned $140 so far, just from playing some games and shopping through the app on things I buy all the time..

Company replied


Company details

  1. Cashback Provider

About ShopBack New Zealand

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is New Zealand's largest and most popular Cashback rewards site.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(2,376)

1,392 reviews in the last 12 months

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Rated 3 out of 5 stars

its good for fun

12 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for the feedback, glad you're having a bit of fun with it. If there's ever anything we can improve on your end, we're at care@shopback.co.nz.

Rated 2 out of 5 stars

I enjoy games

I enjoy games, but the hours spent yo get a couple if cents is ridiculous. Your adverts on how qui k and easy it is are totally misleading

19 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry to hear this, and thanks for the honesty on the ads. We don't want anyone to feel misled about how quick or easy earning is, so we'll make sure this gets raised. If you'd like to share more detail, we're at care@shopback.co.nz.

Rated 3 out of 5 stars

It's a good option to get some money…

It's a good option to get some money back. But it sometimes takes for ages.

11 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Glad it's working out for you overall, and yeah, we know the wait can feel long sometimes since it depends on the retailer confirming the purchase. If a payout is taking longer than expected, email care@shopback.co.nz and we'll check on it.

Rated 5 out of 5 stars

Fairly easy to navigate

Fairly easy to navigate - great to get a cashback bonus!

17 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for this! Glad the navigation and the Cashback bonus are both working well for you.

Rated 3 out of 5 stars

In with the new out with the old

Not really sure need too use app more but so far all goods

2 July 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for giving ShopBack a go! Sounds like you're still finding your way around, which is totally normal. If anything is unclear, we're always happy to help at care@shopback.co.nz.

Rated 4 out of 5 stars

Money back

It can be a bit confusing to see if the deal has gone through but it is a good bet its working if you go through the Shopback page.
Once putting everything through then you get notified if the deal worked and you get money back at a later point in time.

10 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for the honest feedback. Good tip going through the ShopBack page directly, and we'll keep working on making the tracking clearer from the start.

Rated 2 out of 5 stars

Improve on being straight forward with…

Improve on being straight forward with your advertising, can't be spending days on end grinding to reach certain levels to find out it's all hoax. Be honest.

17 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry this felt misleading, and thanks for being upfront about it. We hear you on wanting clearer expectations before time gets invested rather than after. We'll pass this on, but if you'd like to share more, we're at care@shopback.co.nz.

Rated 3 out of 5 stars

Slow and steady

Easy to use but can take some time to process. Definitely not a money maker like they promote. It’s a slow process but nice little stash every now and then.

9 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Fair review, thank you! You're right that it's more of a nice little bonus than a big money maker, and the processing time can take a bit. Glad it's still working for you overall. Anything specific we can help with, email care@shopback.co.nz.

Rated 5 out of 5 stars

Loved Shopback in AUS and now that I…

Loved Shopback in AUS and now that I have it here in NZ, it's making shopping that extra bit enjoyable. I always check to see the cashbacks available.

9 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thank you for this! Lovely to hear you're enjoying ShopBack in NZ just as much as in Australia.

Rated 1 out of 5 stars

Too much slow games

15 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry the games have felt slow for you. We'd love to hear more about which ones so we can pass it along, feel free to email us at care@shopback.co.nz.

Rated 2 out of 5 stars

The ShopBack never went through when…

The ShopBack never went through when using web browser on computer when it made me think it did.

8 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry to hear your Cashback didn't go through on the web browser, that's frustrating when it looks like it worked. We'd like to check what happened on your account, so please email us at care@shopback.co.nz with the order details.

Rated 3 out of 5 stars

surveys are so glitchy

surveys are so glitchy and time you out, i like the shopping side though

13 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry the surveys have been glitchy and timing out on you, we'll flag this. Glad the shopping side is working well for you though. If you want to share more detail, we're at care@shopback.co.nz.

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