ShopBack New Zealand Reviews 

2,383
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,409 reviews, reviewers had a great experience with this company. Customers genuinely love how simple the mobile application is to set up and navigate daily for earning automatic cash back on regular purchases. Consumers also really enjoy playing the interactive games and discovering a fantastic wide range of rewarding perks directly through the convenient mobile platform. However, some customers also noted that waiting for payouts can take quite a long time and certain cashback amounts experience frustrating processing delays. A few people mentioned ongoing issues with missing rewards or encountering unexpected difficulties when trying to successfully withdraw their accumulated funds from accounts.

What people talk about most

User experience

Customers had positive experiences with user experience, frequently highlighting that the platform is very... See more

Refund

Reviewers highlight ambiguous aspects of refund, expressing a mix of satisfaction and frustration. While some... See more

Application

Reviewers mention positive feedback about application, highlighting that it is very easy to use and provides... See more

Value for money

Consumers find value for money to be positive, appreciating the opportunity to earn real cash back and... See more

Product

People report ambiguous experiences with product features, with opinions heavily divided on the platform's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It can be a bit confusing to see if the deal has gone through but it is a good bet its working if you go through the Shopback page. Once putting everything through then you get notified if the deal w... See more

Company replied

Rated 5 out of 5 stars

It's a no Brainer. Money back without doing anything. The days where there is a upgrade are excellent. If you've got a holiday coming up, you can get a decent amount back.

Rated 5 out of 5 stars

✨️ Amazing ❕️ Just have to remember to go through the Shopback app before paying for your order, that's all you need to do, then wait a month or so & the money is available to withdraw - easy peezy ☺... See more

Rated 5 out of 5 stars

This is a great way to get some extra dollars, just for doing everyday stuff, I have earned $140 so far, just from playing some games and shopping through the app on things I buy all the time..

Company replied


Company details

  1. Cashback Provider

About ShopBack New Zealand

Written by the company

Get paid to shop with ShopBack Cashback Rewards! ShopBack is New Zealand's largest and most popular Cashback rewards site.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(2,383)

1,401 reviews in the last 12 months

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Rated 5 out of 5 stars

Loved Shopback in AUS and now that I…

Loved Shopback in AUS and now that I have it here in NZ, it's making shopping that extra bit enjoyable. I always check to see the cashbacks available.

9 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thank you for this! Lovely to hear you're enjoying ShopBack in NZ just as much as in Australia.

Rated 1 out of 5 stars

Too much slow games

15 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry the games have felt slow for you. We'd love to hear more about which ones so we can pass it along, feel free to email us at care@shopback.co.nz.

Rated 2 out of 5 stars

The ShopBack never went through when…

The ShopBack never went through when using web browser on computer when it made me think it did.

8 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry to hear your Cashback didn't go through on the web browser, that's frustrating when it looks like it worked. We'd like to check what happened on your account, so please email us at care@shopback.co.nz with the order details.

Rated 3 out of 5 stars

surveys are so glitchy

surveys are so glitchy and time you out, i like the shopping side though

13 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Sorry the surveys have been glitchy and timing out on you, we'll flag this. Glad the shopping side is working well for you though. If you want to share more detail, we're at care@shopback.co.nz.

Rated 4 out of 5 stars

a slow buildup of funds through games

a slow buildup of funds through games, happy with what I am making .yet to explore the app in it's fullness.

15 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Glad you're happy with the progress so far, and there's plenty more to explore in the app when you're ready.

Rated 5 out of 5 stars

Easy to use

Easy to use, great savings too.

8 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Glad it's easy to use and the savings are adding up, thanks!

Rated 3 out of 5 stars

Easy to navigate platform and lots of…

Easy to navigate platform and lots of variety, but rewards so far are minimal and games are full of ads

7 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for the balanced feedback. Glad the navigation and variety are working for you, and we hear you on wanting the rewards to feel bigger against the ads. We'll pass this on. If you want to share more, email care@shopback.co.nz.

Rated 3 out of 5 stars

Not too bad, needs work.

It's a realistic app, if that makes sense.

The only problem I faced is, games always reset whenever you watch ads to get a bonus, otherwise they'll close down. It seems a bit scheming tbh. Also, it tells you that you can earn up to $50 for example, but then the potential earnings drop, even when the time limit hasn't run out.

It's an ok app overall, but I don't think I'll use it again.

15 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for the detailed feedback, and sorry this felt scheming rather than straightforward, that's definitely not the experience we're going for. We'll pass this on to the team, but if you'd like us to look at anything specific, email care@shopback.co.nz.

Rated 5 out of 5 stars

pretty cool

It's pretty cool how you can make money by playing games

13 August 2026
ShopBack New Zealand logo

Reply from ShopBack New Zealand

Thanks for this! Glad you're enjoying earning through the games.

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