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Awful. I have been waiting six weeks for my order which was very large. It’s obviously been lost. Customer service ignore my emails. Never again! UPDATE: 13/04/26. Finally received order, but had to pay additional customs fee of £60. However, the earrings are still the most comfortable clip ons and extremely beautiful. Such a shame it was so hard to get them.
Very long delivery time even though they are announcing 5-7 work days -> not recommended for presents!
Delivery of wrong product (silver instead of gold).
Customs fee for German customers:17 Euros - on top of price and shipping!
No reaction at all on my complaint email about the wrong delivery.
Do NOT oder anything there.
I ordered 1 + 5 products again, and the packages were lost in the mail (our new delivery guy is terrible). And it got sent back eventually because I could not reach anyone. And these take months. And their customer service is fantastic, and I just got both orders.
These clip-on earrings are to die for. Finally, a shop that has beautiful earrings and strong, super-quality clips. Also, they have most (all, maybe?) designs in both regular and clip-on, and I can match them with my friends :) My ears are very sensitive.
Oh, and there are always new designs, and all are trendy, timeless and! both casual and elegant. Perfect selection.
(That's why I keep ordering :D)
I can assure you, feel free to order from them; I definitely will!
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