Customizedjewel Reviews 7

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I just want to get an update on a ring…

I just want to get an update on a ring i ordered a few days ago.
My email is joteelder @ gmail . com

This is the description and information for the ring I ordered:

Personalized 925 Sterling Silver Ring - Custom Heart Birthstone - Engrave Custom Names - Customized Gift
9
Name 1: Donovan
Name 2: Myteria
Birthstone 1: September – Sapphire
Birthstone 2: May – Emerald
Engraving: Promise Ring
1

I have received several emails from this company confirming my order and my order number is #20007

Is there a way to get a tracking number sent to my email? I also have a link for the order but trustpilot doesn't allow links in reviews. Do you have an official email is can send it to?

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Mothers Ring

I ordered my mom a mother’s ring in November for Christmas and it still has not come and I can no longer track it. When I reach out the customer service they ignore me

8 November 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a couple of bracelets

I ordered a couple of bracelets
Never received the order even though tracking said it was delivered it never was.
My inquiries with customer service led to nothing.
They just keep saying it's on its way although tracking says it was delivered
My request for a refund has been ignored! Now their blocking my emails
What a scam!
Panagiota

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away! These are scammers! I ordered a Mother's ring on May 9. It was to be a replacement Mother's ring for Mother's Day, and her birthday, after my 26 year old granddaughter was almost killed in a very serious car accident. This was very personal, and she picked this ring out. It's now May 16th, and after FOUR emails asking for confirmation and tracking number, AFTER sending them my receipts SEVERAL times, with order number, and ALL my payment info, address, etc, they say they "can't find it". So tomorrow I go to the Fraud Dept of my Credit Union and get my money back. SUCH BS

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting 3 plus weeks

Purchased merchandise 4/21 that said it would arrive by 5/4 still nothing and I can’t track it without paying for it .
Terrible customer service contacting Attorney Generals office and my bank for. Full refund

21 April 2024
Unprompted review
Rated 1 out of 5 stars

Midnight delivery?

I ordered the Glitter Rose bunch for Valentines Day that I never received. Tracking the package. They claim they delivered it a little after midnight on 2/16/2024. What delivery service gives out packages at midnight? I'm highly disappointed, and see them as scammers. Stay away. Order #8237

16 February 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look