First time using company, ordered 2 Ansell LED batten fitting . Genuine products arrived within a day of order, well packaged and secured within a larger external box. Purchase went smoothly. Really... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The hot water heater I needed was on back order, but I decided to take a chance anyway and order by 4pm Friday, hoping it would truly arrive by Thursday as stated. I phoned on Monday to confirm this a... See more
Company replied
Replacing basic plastic SWA cable connectors, with professional standard boxes from Pratley. Shop4 for electricals had the best price deal for the items needed. The order was over £100, so the trac... See more
Company replied
Had what I needed in stock, was all of good quality at a good price, best bit was next day delivery! The delicate goods were well packaged but not excessively so!
Company replied
Company details
- Electrical Wholesaler
- Cable Company
- Electrical Equipment Supplier
- Heating Equipment Supplier
- Hot Water System Supplier
- Lighting Wholesaler
About Shop4 Electrical
Written by the company
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
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Next-day delivery anywhere in the UK - on most of the products.
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Free delivery on orders over £100 ex VAT- on the UK mainland.
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In-house customer service team - reach them by phone, chat, or email.
Contact info
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Im still waiting for my order
Im still waiting for my order. They delivered the caps for my trunking but I'm still waiting for FedEx to deliver the rest of the trunking
Couldn't wait much longer so I bought an alternative from a local merchant. Can't recommend based on this service.
7 July 2026
Reply from Shop4 Electrical
Hi Richard,
Apologies for the issues faced with the Fedex element of this order. Please get in touch should you require the lengths which did get delivered, although delayed, collecting.
Kind regards
Shop4Electrical
Was able to find what I was looking for…
Was able to find what I was looking for quickly, ordering was painless, and it was swiftly dispatched with great updates... Everything an online retailer should be.
6 July 2026
Reply from Shop4 Electrical
Hi
Thanks so much for leaving a 5 Star review.
We are very pleased to hear that your order arrived safely and that you are satisfied with our service.
Everyone at Shop4Electrical works hard to provide the best possible customer experience and it is very rewarding when this is recognised.
We hope you continue to shop with us in the future.
Kind regards,
Shop4Electrical
Reply from Shop4 Electrical
Hello,
Thank you for taking the time to leave a 5-star review.
We're delighted to know that your order arrived safely and that you are happy with our service.
The Shop4Electrical team is dedicated to delivering the highest level of customer satisfaction, and it's truly rewarding when our efforts are appreciated.
We look forward to helping you with any future queries.
Best regards,
Shop4Electrical
I bought the Portland fireplace from…
I bought the Portland fireplace from shop4electrical as it was cheaper than anywhere else. I did have to wait a little longer because it was being delivered on a pallet. I had checked out as a guest but perhaps should have created an account for a large delivery at the time of ordering because I couldn't track it so I created an account but then it didn't include my order so I still couldn't track it. I emailed shop4electrical and did receive prompt replies. They told me the name of the pallet company so I rang them but my order had been delayed because it was taken back from Wales to London for some unknown reason. I did phone them again on the new delivery day and was given a delivery window of a couple of hours so that was fine. I've given shop4electrical 5 stars because they did respond in a very reasonable time and I'm very pleased with the fireplace, many thanks.
26 June 2026
Reply from Shop4 Electrical
Thank you Sue for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Electric EV materials
Great website and good prices. Very quick delivery and products were very good quality
25 June 2026
Reply from Shop4 Electrical
Thank you Glen for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Steven for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Hi Clarke
Apologise for the Website issue, we have now spoken about this,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Owen for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Sharon for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Ordering is fine
Ordering is fine. Products are fine
Let down by delivery company who just left cable under my van on the drive. Could have easily been stolen.
If no one is available a re delivery should be made
17 June 2026
Reply from Shop4 Electrical
Thank you Rob, for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, sorry for the Courier issue in relation to your order but we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Andy for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Carl for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Adrian for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you David for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Reply from Shop4 Electrical
Thank you Shirley for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
A HELPFUL AND FRIENDLY SALES CONSULTANT
It transpired that even checking with the manufactures the item I ordered would be compatible it was not the case.
The sales department expedite the return and a full refund.
TOP MARKS FOR AND EXCELLENT SERVICE
12 June 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Website showed the thing I was after in…
Website showed the thing I was after in stock - quickly dispatched and safely packaged. Thumbs up!
19 June 2026
Reply from Shop4 Electrical
Thank you Ben for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Very Fast delivery and amazing price
Very Fast delivery and amazing price, well recommended seller!
19 June 2026
Reply from Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Eaton isolator purchase
Good selection of products competitive pricing and timely delivery happy days
18 June 2026
Reply from Shop4 Electrical
Thank you Ron for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
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