Watts Farms Home Deliveries Reviews 

4,306
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wide variety of the fresh fruits and vegetables, noting that the farm-fresh produce consistently exceeds expectations compared to standard supermarkets. People also deeply appreciate the reliable delivery service, highlighting that the friendly drivers are extremely polite, helpful, and always arrive promptly within their scheduled time slots. However, some reviewers noted occasional frustrating issues with missing, delayed, or incorrect items included in their home deliveries. A few consumers also mentioned encountering bruised or spoiled produce, showing that minor inconsistencies can occasionally happen with perishable goods.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently praising the fresh, flavorful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the friendly, helpful drivers... See more

Quality

Clients share positive opinions on quality, highlighting the consistently outstanding freshness and fantastic... See more

Staff

Customers consistently note positive experiences with staff, praising the friendly, reliable, and efficient... See more

Order

People report ambiguous experiences with order processes, showing a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Watts Farms. Great selection of good quality fruit, veg, salad and herbs at a reasonable price. Many items that you cannot find, even in the best supermarkets. Delivery is good with a 2 hour... See more

Rated 5 out of 5 stars

The delivery service is outstanding, very friendly and efficient driver. Have not shopped for Veg elsewhere Quality never fails, the Watermelons are to die for Will continue to shop for Veg and F... See more

Rated 5 out of 5 stars

My experience with Watts Farms Home Deliveries is : it was Exceptional. They told me the items would be delivered between 1300-1500. They were delivered at 1310. Also the driver was very friendly, tal... See more

Rated 5 out of 5 stars

The quality of products amazing Fresh and packed with care like the idea of minimising the plastic use so potatoes and carrots were loose nut nicely placed in box Communication good and delivery... See more


Company details

  1. Supermarket
  2. Fruit and Vegetable Store
  3. Fruit and Vegetable Wholesaler
  4. Greengrocer
  5. Grocery Store

Information provided by various external sources

Watts Farm is a family-run business which covers 10 sites in Kent, Essex and Bedfordshire. Farming over 600 hectares of land, growing 100 different crops. Along with products we grow we also stock over 1000 products from fresh fruits & vegetables, dairy, cheese, grocery, household and alcohol ranges. Traditionally we were a supplier to restaurants and hotels and had to rapidly pivot our supply chain to providing contactless deliveries direct to the public.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(4,306)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

once bitten twice shy

every thing order missing items worse thing sent spanish aspargus in the middle of english season advertsed as english wife just had it for lunch stringy and tasteless phoned them and they refunded money but no good if you want what you ordered let us down big time will never use again can not trust them dave nott

10 May 2025
Rated 5 out of 5 stars

Great experience

I start shopping on Watts Farms a few months ago now and so far I ve been very happy.
Food is great, customer service impeccable and great delivery service.
Highly recommended.

4 May 2025
Rated 2 out of 5 stars

Unfortunately my experience was not great...

Unfortunately my experience was not great, I was given mouldy produce, damaged produce and produce that looked like the leftover of the batch. I thought that the produce would be of great quality considering the price, but sadly this wasn't the case. However the customer service was exemplary!

26 April 2025
Rated 5 out of 5 stars

Highly recommend

Easy to order, a huge selection of different kinds of food, smooth delivery, polite and friendly driver. Will buy again. Thank you

2 April 2025
Rated 5 out of 5 stars

Extremely high quality produce with…

Extremely high quality produce with better diversity than most UK delivery services. They fulfil orders of anything from rare mushrooms and lotus roots to basic things like cucumbers and onions. Delivery is also always on time and customer services are responsive when anything is missing in an order.

24 March 2025
Unprompted review

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