Email shove down the throat, cant unsubscribe, cant adjust settings, when i contact the support about spamming me with useless email i don't even wanna read nor receive ...they say: We are very... See more
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Zero customer service or support. Call the number, recording that repeats and never allows you to speak to a person to get answers. Contact support, we will get back to you within three business days,... See more
I get the products needed at the right time! Billings and statements are a bit difficult due to not having statements describing what was provided available (for insurance and FSA purposes) at time o... See more
I was interested in having a smaller CPAP for travel, but I wasn’t sure it would work for me. I was able to purchase the AirMini with a 30 day trial/return. It was easy to submit my prescription and... See more
Company details
About ResMed Shop
Written by the company
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best!
Explore ResMed’s range of AirMini products to help improve your sleep and your health:
Shop AirMini Shop mask packs Shop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.
All products are sold through Expedite, LLC, a ResMed company.
Contact info
9001 Spectrum Center Blvd, 92123, San Diego, United States
- (833) 968-2727
- shop.resmed.com/en-us
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Resmed Mini
The communication and process of ordering was simple and helpful. The product works as promised.
A very worthwhile investment for travel.
I am very pleased with my AirMini and am benefiting from this investment. It’s so easy and comfortable to travel with and not ‘noisy’, as some have reported. ResMed has been very supportive and prompt with service. I couldn’t be more pleased. Highly recommend this purchase.
Easy order
I got my order quickly! It was accurate, and ResMed was very easy to work with. They made it easy to upload my prescription.
I received my travel CPAP the day before I went on a trip, so it was perfect.
Easy to order
Easy to order. Easy to submit the prescription needed. Arrived fast and on time and just the way I ordered it. Thank you
Knowledgable help
Great follow through!!!!
Ordering was easy except for the confusion about needing the perscription for ordering supplies. I had some issues trying to upload a digital copy of the perscription but after sending a message the tech team found the problem and fixed it. The order went through quickly and I recieved my supplies prior to my trip so bravo on the follow through.
ResMed is awesome! The sales site needs improvement.
I will give 4 stars because ResMed makes great products, but I am a little let down by their store. The store itself is nice in ways, but I have a few issues. Issue #1: I ordered an AirMini N20 Setup Pack a few weeks ago but now I cannot order anything from the site. I get the error, "ResMed Shop is not yet licensed to ship medical devices to your area. To check another zip code, click here or find a retailer near you who can ship to your area" Issue #2: Why on earth does it only let you order AirMini products? Issue #3: The checkout itself is very "Shopify" feeling. That's not a big deal, but it feels kind of cheaply done. Fix at least the first 2 issues and I'd definitely upgrade to 5 stars.
Kudos for Customer Service
Michael Devane provided outstanding customer service each time I reached out. I appreciate that Michael knew how to interface with Mayo Clinic to obtain the correct prescription information. He is knowledgeable about the product and process, has excellent communication skills and ensured that I received the product in a timely fashion. I referred my husband and he had the same excellent experience.
Efficient and helpful service
Even though my doctor's office was slow with their response, the resmed staff stayed actively involved to make sure I received my unit quickly.
The replacement nasal pillow receptacle…
The replacement nasal pillow receptacle did not match my Air mini.
Is there A physical store in the Modesto Stockton, or Sacramento area??

Reply from ResMed Shop
Purchase of miniCPAP was quick and…
Purchase of miniCPAP was quick and easy. Many accessories to help ergonomic placement for bedtime.
Supplemental Information Needed for Payment
Spoke to Ty and he answered my questions quickly and supplied the codes I needed to submit my purchase to my health care provider for supplemental payment.
Easy Process
I was able to find the item I needed quickly, get it ordered and received it in a timely manner. Happy with the overall process and the product as well.
Love the mini
Easy to order. Quick delivery and love the air mini. Will make traveling so much easier!
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