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Rated 1 out of 5 stars

I have been a loyal customer for 20+ years, love their shoes but when something goes wrong customer service is rubbish, will look elsewhere for my next pair

Rated 1 out of 5 stars

Customer support don’t respond and they make it very difficult to return goods. I ordered boots on line which when they arrived didn’t suit my feet . There was no return information with the box so I... See more

Rated 5 out of 5 stars

The shoes fit like a dream and arrived sooner than expected. They are beautiful and I already feel relief in my knee. We have ordered many pair, and say without hesitation that they restored my husba... See more

Rated 5 out of 5 stars

I'm so happy that I came across kyBoot shoes. I suffered from Plantar fasciitis and walking caused pain in my foot and heal, it made me feel really old to be hobbling around. With these wonderful shoe... See more

Company details

  1. Physiotherapy Equipment Supplier
  2. Clothing Store
  3. Men's Clothing Store
  4. Pharmacy
  5. Shoe Store
  6. Women's Clothing Store

Information provided by various external sources

Walk-On-Air with the revolutionary Swiss kyBoot shoes for men and women, and the kyBounder mats for standing desks.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

253 reviews

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No history of asking for reviews

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2.4

All reviews

(253)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Peripheral Neuropathy Relief

I have Peripheral Neuropathy in my left foot. This condition was the result of an operation for Plantar Faciitis and a Heel Spur.The procedure was a success, but I was left with PN. The main symptoms I have since this condition came on 3 years ago are a feeling of walking on soft “marbles”, electrical tingling, numbness, and balance issues. Usually these condition are not debilitating/painful but totally annoying. I can no longer play sports. I have been seen by various specialist. I have tried meds, lotions, various shoes and insert with some success. I received my first KyBoot Shoes just over a week ago. I had no difficult breaking my foot in to adjust to an amazing sneaker. After 2 days of use I have become a new man at age 73. Balance is much better & my “marbles” are totally cushioned. I now wake up looking forward to a new day. Although I still am not confident enough to play sports, I feel the day will come. I now, however, can exercise developing a good sweat and use my bicycle to do 15 mile rides. Thank you kyBoots. In my mind the results for me justify the cost. I am anxious to purchase another pair ASAP. Sincerely, Bob C.

7 March 2018
Unprompted review
Rated 5 out of 5 stars

Return? No problem!

I ordered the shoes and got the size wrong due to the thickness of socks I wear, I followed the instructions on returning the product and it was easy and hassle free! Quick return also of the new size shoe made it a pleasure in dealing with KYBOOT!

6 March 2018
Unprompted review
Rated 4 out of 5 stars

KyBoot is reputable company to deal…

KyBoot is reputable company to deal with. Shoes are good quality. Conditions and terms for refund are reasonable. My only concern, and the reason for 4 stars, is that while the website says they have a "slimfit" sole on some of their shoes, those shoes are by no means even close to slimfit. I have tried three pairs now and two out of three are not slim. It is disconcerting because of the hassle it takes to order, receive, wear around the house for days, only to realize that they are way too wide and no tightening of the laces is going to change that. I think the company should be much more honest about what they label as "slimfit" and stop selling insoles to make up the difference in what is really a wide shoe.

28 February 2018
Unprompted review
Rated 5 out of 5 stars

Perfection. Could use another email system.

The email service could use much improvement for customer service purposes. The product? Is astoundingly effective and amazing for my feet. Hands down the best thing that has happened to my feet. Pricey but worth every penny.

27 February 2018
Unprompted review
Rated 5 out of 5 stars

Before finding Kyboot Shoes on the…

Before finding Kyboot Shoes on the Internet while searching remedy's for dealing with Plantar Fasciitis I was nearly unable to walk. It was so bad that I was forced to go to Physical THerapy for 6 months to try and get some relief. Anyway about 3 months into Therapy I ordered a pair of Kyboot Zurich shoes and after they arrived the relief was immediate! for the first time in over 21 months, I was able to walk without grimacing in pain with every step. Since then I have been able to leave Therapy and I have ordered another pair of the Zurich so that I would have a pair for work and a pair for casual walking. I'm not sure which style I will settle on but I will be ordering a pair of Sandals, Sneakers, and Boots eventually. The truth is they are relatively expensive but there isn't another company out there that I am aware of that literally offers Clouds to walk on. I used to be the guy who owned 4 or 5 pair of inexpensive uncomfortable shoes and never much thought about the damage I was doing to my feet..that is until Plantar Fascittis nearly crippled me and I realized how important it is to wear GOOD SHOES.
THANK YOU KYBOOT,
Charlie Brady

27 February 2018
Unprompted review
Rated 4 out of 5 stars

Just purchased my second pair

Just purchased my second pair. I’m 71 years young and dealing with pain in my knees, ankles and feet. These shoes give me more relief than other brands I’ve tried. They are expensive but worth the price.

24 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Thanks, Michael. It means a lot to us to hear that even though the shoes are expensive, they give you more relief than anything you've ever tried and that you get value back by dealing with foot, ankles, and knee pain.

Rated 4 out of 5 stars

Not your Fathers shoes!

To early to say but they are radically different than most shoes. If you have bad knees and a great job buy a pair!!

24 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Yes, it can take a few days to get used to "walking on air" but once you do - it's radically different!
Great for bad knees - and good knees too! :)

Rated 5 out of 5 stars

I love my sarang Kyboot shoes

I love my sarang Kyboot shoes, It took me a while to get used to them but once I did I love them I will definately purchase another pair for summer. they are expensive but well worth the money..Thank you Kyboot

21 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Yes, well worth the money if all they do is let you walk without pain, right?
Glad you love them, Sheila - enjoy!

Rated 2 out of 5 stars

Disappointed

So Disappointed, my order got delay for more then a month, they went out of stock and no one called me or emailed me to let me know. I found out because I called 5 days before Christmas, I called because I did not receive my order within 7-10 business days as they said after I placed my order. If it wouldn’t be for the good quality and comfort of the shoe I will not order from them again but my husbands loves this shoes.

14 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

You're right, the original order was delayed due to unforeseen circumstances. In such rare cases, we strive to fulfill the order as soon as new stock arrives.
We're happy your husband loves his shoes and that you were able to get help with exchanging to a new model after all.

Rated 3 out of 5 stars

High expectations

I have been wearing MBTs since about 2006. The quality of the MBTs has deteriorated in recent years so I decided to try kyBoot. I received them around the middle of December and wanted to wear them for a few months before commenting.

My initial impression was that these shoes did not provide enough support, especially around the arch. My opinion of that has not changed. I find that when I wear these shoes for long periods of time (I'm a nurse and spend lots of time on my feet) that I am fatigued. I end up changing my shoes midway through my shift because my feet hurt. I tried putting my orthotic in the shoe, but that made the shoe too tight and my heel kept popping out. Since there is no insole to remove it makes it difficult to add an orthotic. This is a problem for those of us who need the extra support due to plantar fasciitis.

On the positive side they look like they very well made shoes and also look like they will last for a pretty good while. However, for almost $400 they should last for a pretty good while.

I purchased two pair of kyBoot shoes, I kept one pair and gave a pair as a gift. The recipient did not like them and sent them back to kyBoot. I'm still waiting for the refund (3 weeks and counting). I did get an email asking me if I would like to meet with a person who could better help me with sizing, but that hasn't been my issue so I asked for a refund.

Bottom line, I wouldn't buy these shoes again at half the price. I'll keep looking for the shoes that help with plantar fasciitis that won't empty my pocketbook.

13 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Hi Mindy,
Feeling fatigue with kyBoot is a common reaction, especially during the first phase of adaptation, but passes with regular use. kyBoot activates and challenges the muscles, and weaknesses are often "exposed" as a result.
kyBoot shoes do not need additional support or inserts, and in fact, it's a common misconception that shoes should be supportive! Supportive footwear will only worsen plantar fasciitis, not treat it. You want to activate and mobilize your feet to fight the inflammation.
More about this here: https://usa.kyboot.shoes/blogs/studies-and-reports/the-problem-with-orthotics

Rated 5 out of 5 stars

The shoes help reduce the impact to …

The shoes help reduce the impact to hard floors. My feet have been hurting for sometime. It is still too early to see if they will help but they are the most comfortable shoes I have tried on.

13 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Hi Linda, thank you - glad you found the most comfortable shoes ever!

Rated 5 out of 5 stars

KyBoot is a unique shoe company and a Blessing !

KyBoot is a unique company, producing the MOST comfortable wearing shoes for my feet. I bought the LuZerne Mary Jane and love its "walking on a pillow" feeling for the Neuropathy in my feet. I am not diabetic, but having had surgery on both feet had led to unexpected foot problems. One if my desires was to find shoes I can wear without pain. Your company is a BLESSING and I look foward to trying the Bern and other specially designed shoes. THANK YOU ! Mgb.

10 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

Thank you Mary - we're so happy that kyBoot shoes let you walk pain-free! Neuropathic pain is something so many people have challenges with, and being able to help is our blessing :)

Rated 5 out of 5 stars

for starters i was relly sceptacal …

for starters i was relly sceptacal about the shoes but what did i have to lose. and if i was lucky i had a lot to gain. i started wearing them as soon as i got them .this is day 3 my feet feel a whole lot better and are not screaming at me i can actually walk with little to no pain. i actually feel like my feet arte in heaven'

9 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

You're right! It's practically risk-free to try these shoes, and all it takes is a very short time to make your feet feel like heaven!

Rated 5 out of 5 stars

Funeral Directors stand all day !!

I was nervous quite frankly, just with the
overall cost. I was purchasing something
for the first time without being able to
touch or investigate the shoe. I can honestly
Testify that the shoe is amazing, the fit was
perfect and the shipping was blazing fast.
These shoes are so comfortable, I am going to
Purchase another casual pair (the first pair was
For work). Purchase these with confidence!!!

8 February 2018
Unprompted review
kyBoot Shoes logo

Reply from kyBoot Shoes

David, thank you for your feedback. We know that buying online is always a "leap of faith" but (as you already know!) we stand firmly behind our products and service because it's nothing short of Amazing if you're on your feet all day.

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