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Bodyform UK Reviews 

134
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the swift delivery service, noting its speed and efficiency. Many consumers find the period underwear comfortable, effective at preventing leaks and odors, and appreciate its soft material and good fit, often preferring it over other brands. However, some people were dissatisfied with the product's quality and effectiveness, reporting issues with the underwear not being leak-proof, being too thick or bulky, or having poor quality and incorrect sizing. Additionally, a number of customers experienced problems with refunds, exchanges, or incorrect deliveries, sometimes due to difficulties returning items.

What people talk about most

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising the products as amazing, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and quick delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Initially I was happy with the product I received as it didn't provide the protection I required. I bought the product from ASDA and I thought I could return it and get my money back (60 day money ba... See more

Rated 3 out of 5 stars

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

Company replied

Rated 2 out of 5 stars

I bought 2 periods pants and really did not like the quality or texture or sizing. (Both medium but different sizes). Unfortunately they come in opaque cardboard packaging, so to see what they are you... See more

Company replied

Rated 2 out of 5 stars

One pair worked well (high waist comfort fit (moderate) but one leaked (high waist heavy) because the gusset is sewn too low. Both are the same size and style so you think they’d be the same but no.


Company details


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3.5

Average

TrustScore 3.5 out of 5

134 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(134)

64 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed

Really disappointed with my recent purchase of these period pants. The pyjama pants are great, although the padding is a little excessive. The period pants I purchased are definitely not the best, I bought the High Flow pants as I am a heavy bleeder but after a 2 hours I'm leaking through. The padding is so excessive, it feels like I'm wearing a nappy, they are super visible fmtjrough any clothes I wear and yeah, just all round disappointed.

9 June 2025
Rated 4 out of 5 stars

Great service and product

Easy to use website. Excellent service, quick delivery and well packaged. Not convinced on the actual product, seems well enough made and good quality but for me the padded area doesn’t go up high enough at the front.

2 June 2025
Rated 5 out of 5 stars

Body

Body form was very quick to dispatch the item with the company delivering the item with the post office

3 June 2025
Rated 5 out of 5 stars

Bodyform pants

My daughter loves these
Easy to use risen .wash. re use.
Easier than the pad s not so cheap to buy but worth the money as save on buying pads in long run .
Very fast delivery too...

30 May 2025
Rated 1 out of 5 stars

Scam artists who don't honour their money back guarantee

I bought some of their period pants and they were awful. Badly made, very uncomfortable and leaked a lot. I filled out the form for the money back guarantee, providing the receipt and they have done everything they can to avoid honouring it. First they passed me around to multiple different email addresses and webforms, each one saying "No, try this other one instead," and finally they claimed they couldn't see the details on the receipt clearly, even though the details were perfectly visible. In short they have made excuse after excuse not to honour the money back guarantee for their awful product. I will never buy from bodyform again.

21 March 2025
Unprompted review
Rated 2 out of 5 stars

Pad layers separate

Used body form for many years and had no issue. Yet the pads from the recent purchases I experience the top layer coming apart from the bottom plastic layer.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!!!!!

Terrible customer service! I needed a size amendment for one item in my order and I emailed them within ten minutes of ordering. Despite getting a quick response they ultimately were completely useless after a few tedious messages back and forth I asked for them to cancel my order if they couldn't make the change. The only advice they give was tell me to not accept the order (they couldn't even facilitate an order cancellation bare in mind this is less than two hours from my original order). They were so unhelpful if they spent even half the energy they spent going back and forth arguing with me they could have got the original issue sorted. And the last cherry to top off my shocking interaction was when I asked for a mangers contact info they stopped responding to my emails.

I am so annoyed with the whole company, I even found a phone number for Body form where they told me they couldn’t help me with the period pants issue (despite being a contact number for body form ?) because they only deal with issues related to the pads and then hung up on me.

Honestly will never buy another body form product again! Will purchase always for pads and literally any other company for the period pants!

26 February 2025
Unprompted review

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