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Bodyform UK Reviews 

134
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the swift delivery service, noting its speed and efficiency. Many consumers find the period underwear comfortable, effective at preventing leaks and odors, and appreciate its soft material and good fit, often preferring it over other brands. However, some people were dissatisfied with the product's quality and effectiveness, reporting issues with the underwear not being leak-proof, being too thick or bulky, or having poor quality and incorrect sizing. Additionally, a number of customers experienced problems with refunds, exchanges, or incorrect deliveries, sometimes due to difficulties returning items.

What people talk about most

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some praising the products as amazing, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the swift and quick delivery... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Initially I was happy with the product I received as it didn't provide the protection I required. I bought the product from ASDA and I thought I could return it and get my money back (60 day money ba... See more

Rated 3 out of 5 stars

Great service and fast delivery but not a fan of the product itself, panties were very thick and unflattering.

Company replied

Rated 2 out of 5 stars

I bought 2 periods pants and really did not like the quality or texture or sizing. (Both medium but different sizes). Unfortunately they come in opaque cardboard packaging, so to see what they are you... See more

Company replied

Rated 2 out of 5 stars

One pair worked well (high waist comfort fit (moderate) but one leaked (high waist heavy) because the gusset is sewn too low. Both are the same size and style so you think they’d be the same but no.


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3.5

Average

TrustScore 3.5 out of 5

134 reviews

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Replied to 36% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(134)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality

Great quality, comfortable and reliable, given my daughter confidence and a good night sleep, no more waking up to change a pad or worry about leaking.

9 September 2025
Rated 5 out of 5 stars

Ordered for my daughter who has autism…

Ordered for my daughter who has autism and finds per periods quilt difficult.
The pants themselves are nice and soft with the gusset not as bulky as some other brands we’ve tried which is great.
We ordered three spotty pairs and two black pairs so 5 in total, which was a bundle deal.
Used for the first time and they do exactly what they say they will. My daughter has heavy periods, these didn’t leak, no smells and she seemed very happy and comfortable. I think the fuller coverage is great and adds to the comfort.

18 August 2025
Rated 5 out of 5 stars

BEST DECISION EVER

BEST DECISION EVER. Honestly, these are amazing, I will never go back to period products. These are so comfortable and are just look like a normal pair of knickers! 10/10 from me 🌟

28 July 2025
Rated 1 out of 5 stars

Wrong items delivered - poor customer service

I got different items delivered and when I raised the issue (attaching the order and a picture of the items received), they told me that they would investigate what happened but after two weeks I have not heard anything from them.

22 July 2025
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, correct sizes.
I would say these period pants last about 2 years based on my previous purchase.

21 July 2025
Rated 1 out of 5 stars

Didn't received my order

Didn't received my order, and customer service didn't helped. Send my address and ask to send my order but my message was ignored, when I ask about my order after one week they ask my address again.. I send my address again and just get response that my case is closed. No confirmation that my order will be sent it to me or refund, nothing at all...

7 July 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Irma,

We apologise for any issues you experienced when requesting a refund. I have looked at your order in the system and can see you were refunded on the 22nd July. We hope this is satisfactory however please do contact us on support@shop.bodyform.co.uk if you are still experiencing issues.

Many thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Absolutely dire - Avoid!!

Honestly, they have been so bad. I ordered 3 pairs of period pants, opened 1 and thought that the quality was poor, sizing wasn't great, and the gusset area felt like a nappy. I have spent nearly 2 weeks trying to send them back (not worn BTW!), but they just keep sending emails about wanting a reason (given multiple times), follow a link for 1 pair, but an alternative route for other 2. And ultimately, I still haven't been able to send them back because they haven't given me the necessary information. It's like they just font want to refund the customer (a bit like a notable sports store that you go direct to!). Will never use them again, and have nothing good to say about them, their products, or their service.

7 July 2025
Bodyform UK logo

Reply from Bodyform UK

Hi Sarah,

Thank you for getting in touch. I’m really sorry to hear about your experience and for any confusion caused.

To clarify, our 60‑Day Money Back Guarantee applies to one pair of pants. Any additional pairs that need to be returned or refunded have to go through a separate returns process, and I completely understand how this may have been unclear.

I’ve checked our system and can confirm that we’ve received your returned pair and the refund has been processed for you.
We genuinely value your feedback as it helps us improve, and I’ll make sure your comments are shared with the team.

If there’s anything else we can help with, please don’t hesitate to let us know.

Many thanks,
The Bodyform Customer Care Team

Rated 1 out of 5 stars

Product is not fit for purpse

Product is not fit for purpse. Does not provide enough coverage at the front to prevent leakage. Can't even return because I opened all 3 pairs. Will never buy from this company again. Did men design these? Because it certainly looks like utter lack of understanding of the female anatomy. Don't waste your money.
Arrived in an envelope covered with a drawing of a flower made into a clitoris. Sent a complaint and was gaslighted that it's just an innocent flower. Well, I'm sure the male postie who handed me the parcel to my hand and smirked didn't think it was just a flower.

1 July 2025
Rated 1 out of 5 stars

Absolutely shocking quality and unethical return policy

I wish I had read the reviews first... I had high hopes for this company and spent nearly £40 on three pairs of period underwear. What I received is UNWEARABLE, they look like diapers. The products look nothing like the website photos - online they appear sleek and flat, but in reality, the seams are bulky and the pad area is so thick it's more extreme than any heavy flow product I’ve ever used, and I only ordered light and moderate flow. I will bin them.

What’s worse is the return process. The underwear came in opaque paper bags, and apparently opening them voids your right to return. So… how are customers supposed to inspect the product to see that it doesn’t match the photos without opening them? This feels like a sneaky tactic, using opaque packaging so customers have no choice but to open it, then denying returns on that basis. It’s unethical, wasteful, and extremely disappointing.

I appreciate the mission behind period underwear, but this experience was honestly disheartening. The quality does not match the price, and the return policy feels like a trap. I DO NOT recommend buying anything from them.

7 July 2025
Unprompted review
Rated 3 out of 5 stars

Returning items is difficult

Fairly easy to see order but returning has been problematic. I have arranged to return one opened pair of underwear under the returns app on their system. I contacted customer service about how to return the other unopened items I have. I did get a response and was asked to reply if I needed a returns number and address but as yet I have not received a response or a refund for the other item. Not exactly impressed with the lack of communication sadly.

19 June 2025

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