Shoesmarley

Scamming company gave bogus address to return product. Adverts are false- actual sandals are very cheap, flimsy material. They tell lies on advert about sandals being orthopaedic and explain how. All lies. Actual shoes are cheap, lightweight plastic. Don’t buy from them as you’ll lose your money.

Zero actually, not as described, no refund Do Not buy

We ordered a pair of wide shoes what a joke cheap and nasty with a supposed 4 star rating on trustpilot oh my god cheap tacky and I will be sharing this all over the internet con merchants

They took my money, lost my shoes
And are still writing to me saying I have been given the shoes but showing a copy of their address.
Idiots!

Marley Shoes - don’t touch this, so called, business. It’s a con.

Tried to cancel my order, “address not recognised”

Tracking doesn’t change

This company should be open about their suppliers.
Goods come from China - I certainly wouldn’t have ordered if that was clear from the outset.
They took the money immediately too.
I’ve asked to cancel, no response.

Shoes were very poor quality. Cost of shipping for return was exorbitant. Did not honor free shipping as per website. Stay away!!!

If I could give zero stars I would! Avoid at all costs!! Don't even be tempted to look! Shoes were incomplete with laces missing, unfinished with stitching not in places, sizing was way out even though I followed their 'guide' and the material is shocking!! Disgusting 'customer services'. DO NOT WASTE YOUR TIME AND MONEY

The shoes are very poor quality. For a refund you have to send back to China and customer services is appalling. Do not bother. Cheap hollow plastic soles

They sent the wrong shoes and it's impossible to send them back and get a refund. Appalling service.

SCAM company. Shoes arrived and the worst quality I’ve ever seen. They are awful at relying and the return address is in china so NOT a family run business. Avoid at all costs

Poor quality sandals not as expected as described in leather substandard stitching shocking customer service on returns.

Lovely shoes but no dispatch, no reply to any emails sent and to date no refund.

Zero star !!! Absolute SCAM, nothing showed up, feel like an idiot !! Messages asking if I loved them etc. Other messages saying running late, message was dated 3 months earlier, before I had even ordered ! Claimed to be a uk family company !! STEER CLEAR

What a disaster!! Lies lies and more lies. False promises, what a scam. Avoid at all costs!
Not worthy of 1 star

If I could give zero I would. Do not buy from this company.
The quality is exceptionally POOR they are only fit for the bin.
They finally arrived in a plastic tatty bag, no box for what are meant to be quality Orthopedic shoes. They are tacky, plastic and marked in places. I would not even sell these on . Terrible

I ordered a pair of orthopaedic leather sandals and received plastic foul- smelling soft-soled rubbish. I have emailed the company for returns and refund information.

No stars. Do not buy from this Company. As everyone else says it is effectively a scam. Late delivery. Very poor product. Does not facilitate a return or refund.

Terrible took for ever to arrive then about three sizes bigger than I ordered. Also very poor quality. Use at your peril.

Do not buy from this company. The item was poor quality and when I asked for a return label, they were very hesitant. Eventually advised me I would have to return to China at my cost!

Very bad experience with this company. I would have given a "0" review. Ordered boots for special occasion in February which didn't arrive. The customer service was so poor that I had to contact my bank to dispute the transaction. The bank refunded me. On 21 March 2026, they used a company called relay to deliver the boots after I had told them to cancel the order. They did not knock my door and left the parcel on the doorstep. I contacted Marley Shoes via email to advise of this and asked them to send me a returns label so I could send them back. Sam Kaiser advised that they do not provide returns labels and offered me 30% discount to keep them, which doesn't make any sense as I had already cancelled the order and had been refunded from my bank. In my opinion they are based in China and are scammers! The boots are cheaply made. I wish that I had read the reviews on Trust Pilot before purchasing. I will never shop with this company again.