Careful before you order from this site
Be aware they charge restocking fee and you have to arrange for payment of return shipping yourself in case the shoe size do not fit you. Also know that if you are outside of Italy they do not allow you to exchange size, you have to do a full return and place a new order. Customer service not very helpful. I would not advice ordering from here unless you know exactly what size you want and can not buy elsewhere.
Reply from Shoelosophy
We would like to remind you that our policies are clearly outlined on our website, and it’s possible that these details were not thoroughly reviewed prior to placing your order.
In particular, our policy states that return shipping costs outside of Italy are the responsibility of the customer, and that exchanges are only possible within Italy. This is a common practice among many e-commerce platforms to ensure smooth operations across different regions.
We always strive to be available for our customers and to respond as quickly as possible to any inquiries. We appreciate your understanding.