Rachel Bates Official Reviews 45

Marvellous! Stunning products and fabulous service! Thank you xx

Gorgeous necklace, beautifully packaged. Outstanding customer service.

Bought the peacock bowls and serving platter. Really pleased with the product and great customer service too.

I ordered several gifts for different occasions and they all came beautifully wrapped. I also bought some earrings for myself, and they are absolutely lovely! Fantastic service and good at communicating delivery times.

I started out ordering a ring from the site, but decided to change my order in a pendant. I emailed to ask whether that was possible and I received a very nice email back confirming that it was fine. Accordingly, the communication was very clear and I have received a lovely turtle, wrapped in beautiful wrapping. Such a luxurious piece of jewelry and with the wrapping a present for life!

Thank you Rachel Bates !

Exquisite selection of homewares, jewellery and gifts. The service is exceptional too - beautiful packaging (so lovely it’s hard to throw away. I found myself thinking f ways to reuse it!).

From shopping the exquisite site to receiving the beautifully wrapped purchases , Rachael bates gives the true meaning of the best shopping experience

Le Jacquard Francais
I recently ordered aprons from Rachel Bates, but had a problem with perfume that was part of the gift wrapping presentation. I contacted the Rachel Bates concierge, and was immediately offered help. Another apron has arrived, fragrance-free, along with replacement wrapping supplies. So not only the envelope & tissue paper, but the gorgeous green ribbon, gift tag, stickers, and a gold card with a gold envelope.

I am frankly stunned by the level of service, friendliness, and courtesy shown to me. I couldn't be more appreciative, and was able to give the first apron to my cousin last night. She was also impressed.

Thank you again

The products are out of this world. So beautifully made and such attention to detail. The customer service from start to finish is breathtakingly excellent. Thank you so much.

Incredible, smells delicious as you receive the box you have the most amazing scent exuding from the delivery and the packaging is beautiful, the ribbons are fabulous quality, so much that you want to re use the box and the ribbons again!
Always on time, never damaged, extraordinary service.

Excellent brand with attention to the slightest details. amazing customer service. Extremely professional and nice people. Gorgeous products and simply stunning packaging. I am extremely pleased with the whole experience.

Beautiful products in beautiful wrapping 🤗
Delivered fast

Beautiful item, and the packaging was a joy to open. The personal letter from the team was a really nice touch. Highly recommend

Stunning gifts beautifully wrapped hand delivered
Always will use them for birthdays and Christmas

Very helpful staff, beautiful products and excellent service.

The way their Concierge handled a unique international shipping situation I encountered was phenomenal. If I could choose 10 Stars, I'd give them 11!

The most beautiful products delivered in the most fabulous packaging that feels and looks so special
An amazing brand with exquisite taste and attention to detail
5 stars all around xxxxx

excellent products, great price and packaged beautifully . thankyou !

Item arrived gorgeously packed, wonderful service