Following an episode of plantar fasciitis I ordered these insoles on the recommendation of my daughter who had also purchased the insoles in the past. I have found the insoles to be comfortable in all... See more
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WOW... The level of service from this company is beyond fantastic, its rare you come across online retailers that are this good, even gives John Lewis a run for their money. The contact centre are sup... See more
My heel on my right foot was very sore, due to planter fasiaitiis, since using my insoles and sock it is much better. I will definitely be buying more for other shoes.
I bought two different products. A clear insole and the pro-heel. The pro heel - came as a pair - are absolutely fantastic. Exactly what I needed. Thinking about getting another pair for my other... See more
Company details
Written by the company
Here at Shoe Insoles, we've made it our mission to help you to find the right shoe insoles to improve comfort and alleviate pain. You can shop our insoles by condition, material, and even shoe type, ensuring you can easily find the support for your needs.
Shoe Insoles
Written by the company
- Free Delivery Available
- We offer free UK delivery on ALL orders over £40. This way, you can buy in bulk and ensure you always have the right insoles for your footwear, no matter the season or occasion.
- Specialists In Shoe Insoles
- There are hundreds of shoe insoles that offer solutions to just as many different foot problems. At ShoeInsoles.co.uk, our product expects have put together a range of top picks and guides to help you find the right inserts for your needs.
- Extensive Range of Insoles
- We have products for every foot condition, from ankle pain to plantar fasciitis and everything in between. We're proud to offer foot supports from a wide selection of reputable brands, with insoles available for virtually any boot or shoe type.
- Safe Shopping with Shoe Insoles
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders over £40.
Free Delivery Available
Free UK delivery on all orders over £40
We offer free UK delivery on ALL orders over £40. This way, you can buy in bulk and ensure you always have the right insoles for your footwear, no matter the season or occasion.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1102
- helpdesk@shoeinsoles.co.uk
- shoeinsoles.co.uk
4.7
Excellent
8K reviews
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Don't trust them for returns
I returned heel wedges in brand new condition but the company refused my refund. Now I am supposed to pay for postage again in case I want the item back. This is some shitty customer service.
7 July 2026
Reply from Shoe Insoles
Dear Akanksha,
Thank you for your review.
This review relates to the same order and return query that we are already discussing with you directly.
We do not consider the description of our service in this review to be a fair reflection of the steps taken by our team. We have reviewed the return, provided feedback regarding the condition in which it was received, and are working with you towards a resolution.
We always aim to resolve customer queries professionally and fairly, and we encourage customers to contact us directly so that we can investigate and assist wherever possible.
We would kindly ask you to get back to our email, so that we can resolve this matter without further delay.
Kind regards,
Victor
Shoeinsoles.co.uk
The service and how quick i received my…
The service and how quick i received my insole. These insole are brillant been trying to get these for ages, i took a picture in chatg and was directed to you. Happy feet again
1 July 2026
Two different insoles purchased.
Two different insoles purchased for slippers and shoes. Both fitted well and were comfortable and eased my feet which were bruised and blistered due to cancer treatment. So good that today I am ordering two more of the cheaper pair for my other shoes.
30 June 2026
Insoles uncomfortable and they was…
Insoles uncomfortable and they was recommended for bunions and flat feet. My feet felt numb in them straight away
30 June 2026
Reply from Shoe Insoles
Dear Adam,
Thank you for taking the time to leave your review.
We are sorry to hear that your insoles were not suitable for your needs.
Following your enquiry, we have already issued a returns authorisation, and we will be happy to process your return once the insoles have been received back at our warehouse in accordance with our returns process.
We appreciate you taking the time to share your feedback and look forward to resolving this matter for you.
Kind regards,
Victor
Shoeinsoles.co.uk
Easy order, quick delivery.
Placing order was very easy and once placed the insoles were delivered very quickly.
Insoles are a good fit and are providing the support I require.
30 June 2026
ive reviewed these already
22 August 2025
Ordered the heel cups
Ordered heel cups for my partner who has very painful plantar fasilitiis.
The delivery was quick, at first he found them uncomfortable, probably because his foot ankle and toes had swollen and the pain had worsened due to the heatwave.
When he did use them, they did help, along with the exercises and elevating his legs to get rid of the swelling.
29 June 2026
Excellent
Simple to order; rapid and trouble-free delivery. Very satisfied with my repeat purchase of metatarsal pads.
29 June 2026
I use them to put inside my trainers…
I use them to put inside my trainers they give me more protection more than the regular sole put in trainers .As I train alot also trainers last longer
29 June 2026
I highly rate Shoeinsoles
I highly rate Shoeinsoles. their website is so comprehensive and easy to navigate. Orders arrive quickly. all very reasonably and fairly priced.
3 July 2026
My insoles arrived on good time and…
My insoles arrived on good time and they were very easy to fit. Also they are so easy to wear. Thank you.
3 July 2026
Foot repair…
Excellent product which did the trick to my left foot from being very numb after nerve damage to the left leg. Helps reducing the numbness to a more comfortable walk.
3 July 2026
Quick efficient delivery
Quick efficient delivery, and talking about , what each insoles do properly
2 July 2026
Excellent across the board
Excellent across the board from good chose of product well described information and easy ordering and efficient delivery
2 July 2026
Reply from Shoe Insoles
Dear AC,
We are sorry to read your review.
Unfortunately, despite requesting further information via Trustpilot, we have been unable to identify your order from the details provided, so we have not been able to investigate the issues you have raised.
If you could please contact us at helpdesk@shoeinsoles.co.uk with your order number or any information that will help us locate your purchase, we will be more than happy to investigate your concerns and see how we can best assist you.
We look forward to hearing from you and hope we can resolve this matter for you.
Kind regards,
Victor
Shoeinsoles.co.uk
Not happy
Photos displayed made it impossible to understand size of shoe insoles meaning they bones o purchased are too small.
1 July 2026
Reply from Shoe Insoles
Good afternoon Albert,
Thank you very much for taking the time to share your feedback with us.
We're sorry to hear the heel grips weren't the size you were expecting. They are designed as a one-size accessory.To help customers better understand their size and how they look in use, we've included images showing the heel grips fitted inside shoes.
We appreciate your comments and will continue looking at ways to make our product information even clearer.
If you'd like help choosing a more suitable product, please get in touch with our customer service team at helpdesk@shoeinsoles.co.uk. We'll be happy to help you find the best option for your needs.
Kind regards,
Tylah
Shoe Insoles team.
The insoles and domes are perfect
The insoles and domes are perfect for my foot problem. Not expensive and arrived promptly.
1 July 2026
Really made a difference
Clear web page
Delivered when stated
Made a huge difference to my shoes
1 July 2026
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