Shleppers Moving & Storage Reviews 

254
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the moving teams are punctual, extremely hardworking, friendly, and handle belongings with exceptional care throughout the entire process. People also deeply appreciate the smooth communication, professional attitude, and efficient service from the initial planning stages right up to the final delivery. However, some reviewers were not happy with certain outcomes, noting unfortunate instances where furniture or delicate household items suffered unexpected damage during the transition. Some people also mentioned other frustrating issues, such as scuffed wooden floors or uncompleted unpacking services that left them dealing with extra work afterwards.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly, respectful, and highly... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team for being punctual,... See more

Price

People report ambiguous experiences with price, as opinions on costs vary widely among reviewers. While... See more

Product

Reviewers express mixed feelings about the product experience, with some consumers noting that items arrived... See more

Quality

Customers had mixed experiences with quality regarding their moves. While many reviewers praised that items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about moving day, but Shleppers came prepared and kept everything organized. They worked quickly without rushing and treated my belongings like their own. Highly recommend!

Rated 5 out of 5 stars

Kept informed every step of process. Was called before they arrived, when they left, when they would be at new location and asked multiple times if I needed anything else. Price was exactly what was q... See more

Rated 5 out of 5 stars

The at home consultation and estimate was really professional and the turnaround was instant. Customer service follow up and communication prior to move made it all anxiety free. As for the move itsel... See more

Rated 5 out of 5 stars

The team arrived on time and worked tirelessly, packing our things & loading the truck on the first day until we told them to stop for the day ( we had plans that evening). They arrived early on the... See more


Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company

Written by the company

At Shleppers, service is our foundation. Every move is an opportunity to deliver a better experience — one that’s efficient, dependable, and genuinely customer-first. That’s the commitment behind every “yes, we’ll be happy to move you.”


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(254)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazingly professional and careful, These guys are are the real deal!

This was the best experience I have had with any moving company ever. They were extremely professional protected and wrapped every piece of furniture, broke down the furniture appropriately for wrapping, were super nice and took care in delivering and placing the furniture into our new home. I would recommend them 100 times out of 100.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Move

Our movers were excellent they were very careful and thorough
The move was affordable and couldn't have been put more at ease on a stressful day

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Shleppers Moving and Storage

They worked with me all the way, went above and beyond in customer service, on time, efficient, and reasonably priced. All of the three movers spoke English, which was helpful to me. There was no damage, no breakage, and it was the best move possible.

1 August 2016
Unprompted review
Rated 5 out of 5 stars

Polite, prompt and great attitude from the sales guy to the movers.

These guys showed up on time, worked hard, offered to set everything up the way I wanted it. On top of it, they were positive and got me in and out quicker than they anticipated. Of course, with every great crew, you might have some duds. But this company gets my vote for next time I move.

1 August 2016
Unprompted review
Rated 3 out of 5 stars

Late arrival with no telephone call to inform me.

Your movers, Mitch and Peter, were the most efficient workmen and the most pleasant we could have met. However, they arrived 3 hours late due to truck problems. The office should have called at 8AM when they knew there was a problem. Instead, I made four calls to your office before I could be contacted with a manager, to the chagrin of the dispatcher. As a result this move cost me another $100 for a rescheduling of another service as well as another day's parking garage fee. I really have to think twice before I schedule the final move in a few months. Jeannette DeAngelis

28 July 2016
Unprompted review
Rated 5 out of 5 stars

Excellent review

Our movers were hard working courteous and conscientious - they put in a very long day in 100 degree weather - never slowed down - never complained - just pleasantly finished the job. Would highly recommend them

25 July 2016
Unprompted review
Rated 5 out of 5 stars

The Move

Shleppers made a hectic day an easy move. The crew were prompt, courteous and attentive to detail. we were very pleased and happy with our decision to go with Shleppers

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Awesome

Shleppers was extremely professional, addressed every concern and made the stressful process of moving as pleasant as possible. All of the movers were courteous and respectful of all of our stuff. They moved two trucks worth of stuff on a 95 degree day for me and my 8 month pregnant wife without any issues.

15 July 2016
Unprompted review
Rated 5 out of 5 stars

Most Professional Movers

Shlepper's has performed several moves for me, and I have referred them to a lot of friends and family. They always do a great job, and make a stressful experience into a relaxing day off!

11 July 2016
Unprompted review
Rated 3 out of 5 stars

Dispatch Problems

Had an afternoon move scheduled from a storage facility to an apartment. They gave a great price compared to other moving companies, so I decided to give them a try after a recommendation from a friend. My movers were scheduled to arrive at the storage facility between 2-4PM. I called dispatch at 1PM to make sure the driver would call me 30 mins prior to arrival so I could make my way over to the storage unit (so the movers wouldn't have to wait for me to get there). The dispatcher told me that the drivers were parked around the corner from the storage facility so they should be ready to go at 2PM. I asked him if he was sure, because I would be there at 2PM, and he said yes, definitely, I am looking at the truck now that is parked around the corner. I was there at 2PM, and by 2:15, still no word from the drivers. I called dispatch back, and after 5 minutes of being on hold, I was told that they were still on a lunch break and they would be there in 25 minutes (around 2:45PM). I was annoyed at this point, because I was just sitting in my car at the storage facility waiting, when I could have been at my apartment doing things. Then at 2:45PM, I get a call from the driver saying that he's about 20 minutes away!!! WHAT?! I know this is not the driver's fault because he didn't know that dispatch told me to be there at 2PM, but I was very frustrated because I now waited an hour because of the dispatcher's mistake. Once the movers got there, everything went smoothly and quickly, but the whole experience of waiting prior to that put a bad taste in my mouth.

8 July 2016
Unprompted review
Rated 4 out of 5 stars

Quick move

Showed up early and got the job done ahead of schedule.

8 July 2016
Unprompted review
Rated 1 out of 5 stars

Slow moving

We spent close to $8,000 (not including tips) for our overall move with Shleppers. The first three stages of the move was the same crew and they were amazing. The last crew we had run by Cellillo (sp) was vastly different. They showed up exhausted to our 1-3 timeslot at 3:15. Since we were paying by the hour they were incredibly slow moving and I caught them standing around chatting in various rooms on multiple occasions. I had to ask them to stop chatting and play keep working we have a lot to do. The foreman Cellillo refused to take the wardrobe boxes and TV boxes at first even though we were initially told that was the plan. He told me they don't reuse the wardrobes and that's "a lot of work for him". I had to call our supervisor on a Sunday to confirm they take the boxes. He kept referring to his tip and that his guys needed more money for things. He was unhelpful, gave a lot of backtalk and overall acted very entitled. Boxes and furniture ended up in the wrong rooms. He made us so uncomfortable we just wanted them to leave. My husband and I spent the remainder of the night moving boxes from the third floor down through the house because they didn't even get to the boxes we had up here. We wanted them to unpack but they were so slow we couldn't do it. The other crewwmbers were nice but BC their foreman was a poor example we did not get the same quality experience we had during our first few days of packing, moving out, unpacking into the garage. This was a far cry from the driven hard working team we had before.

5 July 2016
Unprompted review
Rated 5 out of 5 stars

Awesome

Fantastic experience from start to finish. The packing they did for us was worth of every penny, especially with a baby in tow. Guys were helpful and respectful. Could not ask for a more hassle free moving experience.

4 July 2016
Unprompted review
Rated 5 out of 5 stars

Very good service

We had a great experience with Shleppers - they assisted us by packing our belongings while our apartment was being renovated; then storing them and returning them upon completion. The moving teams were very organized and flexible - a fine job by the entire staff!

30 June 2016
Unprompted review
Rated 5 out of 5 stars

Would choose Schleppers again and again.

Schleppers relocation consultant, Tahlor, was great. She was very responsive to all my questions. The movers were very friendly, fast and careful with all our belongings. We had them pack and move for us, on two different days. They always showed up on time, and began working right away. Asked all the right questions and worked very very hard. I would absolutely recommend Schleppers to anyone. The price was comparable to other movers in the city. And there was a referral discount given of 10% which helped to make our final decision. If you want a referral discount, use my name!

29 June 2016
Unprompted review

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