Shleppers Moving & Storage Reviews 

254
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the moving teams are punctual, extremely hardworking, friendly, and handle belongings with exceptional care throughout the entire process. People also deeply appreciate the smooth communication, professional attitude, and efficient service from the initial planning stages right up to the final delivery. However, some reviewers were not happy with certain outcomes, noting unfortunate instances where furniture or delicate household items suffered unexpected damage during the transition. Some people also mentioned other frustrating issues, such as scuffed wooden floors or uncompleted unpacking services that left them dealing with extra work afterwards.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly, respectful, and highly... See more

Staff

Customers consistently note positive experiences with staff, frequently praising the team for being punctual,... See more

Price

People report ambiguous experiences with price, as opinions on costs vary widely among reviewers. While... See more

Product

Reviewers express mixed feelings about the product experience, with some consumers noting that items arrived... See more

Quality

Customers had mixed experiences with quality regarding their moves. While many reviewers praised that items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about moving day, but Shleppers came prepared and kept everything organized. They worked quickly without rushing and treated my belongings like their own. Highly recommend!

Rated 5 out of 5 stars

Kept informed every step of process. Was called before they arrived, when they left, when they would be at new location and asked multiple times if I needed anything else. Price was exactly what was q... See more

Rated 5 out of 5 stars

The at home consultation and estimate was really professional and the turnaround was instant. Customer service follow up and communication prior to move made it all anxiety free. As for the move itsel... See more

Rated 5 out of 5 stars

The team arrived on time and worked tirelessly, packing our things & loading the truck on the first day until we told them to stop for the day ( we had plans that evening). They arrived early on the... See more


Company details

  1. Moving and Storage Service
  2. also in
  3. Moving Company

Written by the company

At Shleppers, service is our foundation. Every move is an opportunity to deliver a better experience — one that’s efficient, dependable, and genuinely customer-first. That’s the commitment behind every “yes, we’ll be happy to move you.”


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

254 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(254)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Our crew was amazing. They were professional, helpful and unfailingly polite. They went out of their way to please. We would recommend Shleppers to everyone.

31 October 2016
Unprompted review
Rated 5 out of 5 stars

Shleppers...funny name, fantastic service

We have moved times and these are the most professional, courteous, hard-working movers we have ever used. They anticipated ever need we knew we'd have and those we didn't. Their price was fair and highly competitive. No hidden agendas. Recommend them without hesitation!

25 October 2016
Unprompted review
Rated 5 out of 5 stars

LI to NYC

The were quick, professional and polite. The price was also amazing

21 October 2016
Unprompted review
Rated 5 out of 5 stars

Great experience

Leo and Norberto were fantastic from beginning to end and really took care of my belongings like they were their own. Highly recommend schleppers.

19 October 2016
Unprompted review
Rated 5 out of 5 stars

They made the move completely effortless.

The whole team was incredibly friendly. They finished the move in 4 hours. They were right on time. My card was charged incorrectly but they credited me as soon as the weekend was over. Everything was effortless. I never would have been able to do the move on my own. I can't thank them enough.

14 October 2016
Unprompted review
Rated 5 out of 5 stars

Shleppers is super!

Shannan was quick to answer the phone and politely helped me through the process even though I had to postpone twice and make several changes.

Daquan and his team were super friendly and moved quickly and efficiently to make my move a cinch.

I have used Shleppers twice and wouldn't hesitate to call them again or recommend them to a friend.

14 October 2016
Unprompted review
Rated 5 out of 5 stars

Smooth experience throughout the whole process

Schleppers Moving Storage came highly recommended and I now know why firsthand. From the time of the initial phone call, to the pre-move estimate visit, to the actual day of the move, it was so easy and smooth. The men that came were professional and hard working. They had to contend with three flights of stairs. I would recommend them to anyone moving.

12 October 2016
Unprompted review
Rated 5 out of 5 stars

The absolute best!

This is the third time my family and I have used SHLEPPERS. Without a doubt, they are amazing. They are efficient and on top of everything. From Steven Zimmer who comes out to give an estimate, to the movers who worked with care, to the people on the phone who handle the payment, not a complaint to be found. I would recommend them without hesitation.
We moved from NYC to Princeton, NJ, and they made every step of the way stress free.

10 October 2016
Unprompted review
Rated 1 out of 5 stars

terrible movers

Very poor service because movers worked very carelessly. My furniture and walls sustained a lot of damage.

7 October 2016
Unprompted review
Shleppers Moving & Storage logo

Reply from Shleppers Moving & Storage

Shleppers Moving & Storage deeply apologizes for any inconvenience that you may have occurred.
Please allow us to address your issue formally & earnestly. At your earliest convenience please call Shleppers Customer Relations Manager at 212.223.4004 ext. 252
We hope to speak with you as soon as possible so we can resolve any concerns you may have. Kind Regards, Shleppers Moving & Storage

Rated 5 out of 5 stars

Excellent!

My organizer, Rachel Sager, recommended Garcia and his team at Schleppers. I was so impressed by their fast and efficient work. They arrived on time and got to work right away. They were done in no time flat. And, they were very personable. A great experience.

6 October 2016
Unprompted review
Rated 5 out of 5 stars

Excellent job

Guys were quick, efficient but careful. Great job. I would recommend them to my mother

30 September 2016
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and careful.

These guys were great. And they were pretty careful with our stuff considering how fast they packed it up. Would definitely use them again

30 September 2016
Unprompted review
Rated 3 out of 5 stars

Expensive, on time, but

Our prior movers said to fill the bureaus because moving it and unpacking would be easier.
Shleppers wanted them empty and did so while we were packing other items.

Every box they packed was labeled 'Basement'. I have to go through each one to determine the contents.

On the other hand. They showed up on time, worked hard and no furniture was damaged. Someone didn't understand that a cable that was broken with the end snapped retails for $150 - well, you'd have to be an audiophile to be aware of that.

They were the most expensive of the 3 movers we interviewed - substantially so. Which only means their rep was much better than the rest.

For the price, I would not use them again.

29 September 2016
Unprompted review
Rated 5 out of 5 stars

Shleppers Excel!.

From the foreman who helped us put together a table that was not part of the listed inventory to the team which lifted furniture securely and expertly
it was a perfect move. The team arrived on time for the packing and the move and got us to our destination quicker than we estimated and without any glitches.

29 September 2016
Unprompted review
Rated 3 out of 5 stars

Great estimator, decent move but with problems

Our estimator, Nicholas, was excellent throughout. Other aspects of the move were not "stress-free" as they advertise. There were communication glitches, one move took extremely longer than expected. I would not say that I would never use them again, but I would be curious to try another mover first.

23 September 2016
Unprompted review

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