While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What a joke. I ordered a Perrier brand sweatshirt and I normally wear a 3XL but wanted it baggy so I ordered a 4XL and paid the FedEx shipping charge hoping it would get here quickly. Took 19 days to... See more

Rated 3 out of 5 stars

UPDATE - The Backpack finally arrived... And my son loves it! So maybe it is legit, just expect to wait a while. Only giving 3 stars due to lack of communication and no availability to talk to som... See more

Rated 3 out of 5 stars

I would like to update a previous review. I finally received the Bray Wyatt book bag for my don! Great quality! Their customer service needs improvement. They make you feel as though you've been scamm... See more

Rated 1 out of 5 stars

Still breaking UK sales laws, still selling shoddy damaged items and refusing returns and refunds, HUGE SCAM, AVOID AT ALL COSTS 14 emails in and their still refusing to carryout what they say on th... See more

Company details

  1. Shopping & Fashion

Written by the company

Hot Sex Toys is an online retailer for unique cosplay and costumes. They ship all over the world.


Contact info

1.8

Poor

TrustScore 2 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Decent backback - long wait time.

UPDATE - The Backpack finally arrived... And my son loves it! So maybe it is legit, just expect to wait a while. Only giving 3 stars due to lack of communication and no availability to talk to someone. When I finally did get an email back it gave me a link to a shipping tracker with no information.

Don’t do it! Bought my son a $60 backpack for school and it never arrived. Got an order confirmation but never got a shipping notification and of course they won’t answer email and the phone # just rings busy. I have a very disappointed 9 year old starting school tomorrow. People who do this are just monsters. Stay away!!

14 August 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order from here

Don’t order from here! I ordered a princess peach bag for my daughter it took 4 weeks to come it finally came and there’s a slice from it being cut by something on the front of the bag I emailed them to tell they and they didn’t reply I then opened the bag and there is pube like hair defo human hair inside the bag A CHILDS BAG I’ve emailed them 6 times with no reply absolutely disgusting scamming bast****!

18 August 2023
Unprompted review
Rated 5 out of 5 stars

The educational resources provided by…

The educational resources provided by Tradespeck have been incredibly helpful to me as a new trader. They offer a wide range of materials, from video tutorials to webinars, that have helped me develop my skills and become a more successful trader.

14 June 2023
Rated 1 out of 5 stars

BYE BYE MONEY

This Chinese website is dawg sh it!
After placing an order i’ve waited for 4 weeks, hence the website said delivery time for my country was only 5 days..

No reply from customer service what so ever..

11 June 2022
Rated 1 out of 5 stars

I havent recieved my order from them.

I ordered a gift for my son, 10psc how to train your dragon set in June last year 2020. I emailed them to ask when it will arrive they assured me it is in customs. I have still to this day 25/03/2021 NOT recieved this order. : ( feel robbed!!!! ( I am not rich, nor can i afford toys, this was a birthday present)

25 March 2021
Unprompted review
Rated 1 out of 5 stars

FAKE Roblox figure

Roblox figures are fake. Super poor quality. Figures arrived broken and missing pieces not in box so clearly sent that way. Smell awful. No way am I giving to our kid. We have legit roblox and these don’t come close in any way! No codes either

6 September 2020
Unprompted review
Rated 1 out of 5 stars

Shirt Chic is fake.

Shirt Chic product in website was Takara Tomy B-153 GT customized beyblade. They sent a fake product MQ Funny Toy. They charged me SGD 43 in total whereas the product should hardly SGD 7/-

2 September 2020
Unprompted review
Rated 1 out of 5 stars

FAKE MERCHANDISE!!!

Ordered a LOL surprise doll for my daughter. Item arrived after six weeks and it was fake merchandise! My daughter was devastated. DO NOT ORDER ANYTHING FROM THIS COMPANY.

26 August 2020
Unprompted review
Rated 1 out of 5 stars

Please do not order anything from Shirtchic

Please do not order anything from this website. We ordered a board game. When it came to us, the box was squashed and broken and some of the items broken and missing. We immediately informed them to ask for a refund, since the product is very low quality we did not want a replacement. We were informed that we must repackage the item (which we did with much more protective packaging) and sent it back to them. We took it to the Post office but were told that we are not allowed to send packages to Hong Kong because of lockdown. We asked Shirtchic if we can send it back to their warehouse in our country, but they just said: you have to wait until you can send the package to Hong Kong and only when we receive the package, we will refund you. However a replacement will be for free!!! Since the quality of this product is so low, we asked for another game which just have cards and which cannot break that easily and which is cheaper, they refused. We had no choice but to ask for a replacement. We will never play with it because it is so fragile, but hopefully all the pieces will be there and not broken! We will be buying the same game with higher quality on another website - very expensive lesson learned - but please learn from our experience. Avoid this website at all cost! We are regular buyers of board games, but this is one sit we will never buy from again.

17 August 2020
Unprompted review
Show reviews in all languages. (71 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look