Shippii Reviews 

2,001
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Do not use this company. I made the order on June 4, company is still "waiting for the shipment". It's been approx 4 weeks now. Customer service is not able to help/give any estimates on the arrival d... See more

Rated 1 out of 5 stars

Ordern blev aldrig levererad. Den står på PostNord som "The sender has sent information on a shipment item with this ID, but we have not yet received the shipment item. If you have any questions, p... See more

Rated 2 out of 5 stars

Oct 28, contacted Shippii because didn't hear anything from delivery for the order made on Oct 20. Answer was that it will take 7-10 working days. After 10 working days asked again, because no notific... See more

Company replied

Rated 1 out of 5 stars

Hvor er det dog grinagtigt, at SHIPPII svarer de få kunder, der sender dem gode anmeldelser, men ikke en lyd til de mange hundreder af kunder, der har haft en dårlig oplevelse. SHIPPII er ikke b... See more

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(2,001)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tryed to get contact

I tryed to get contact, they answer my email after 5 days. It was to long time so my parcel get back. Now iám intrested to se how they fix it!

More information:
You don't answer the phone because everyone is busy. And that it takes five days to get a response via email. I had informed you that you would extend the stay of the package! But you handled the email the day after the last collection day. You have written that you are contacting the store! The store has not heard from you. Have sent you a new email! Waiting for that answer.

8 October 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for the review. The carrier returned the shipment so we forwarded the matter to the store where the products are from, as they can assist you in this matter.

Best regards,
Shippii

Rated 4 out of 5 stars

I have used Shippii many times during…

I have used Shippii many times during the last years. In generally everything has been ok. Last order arrived very quicky, sooner than ever before. Before that one transport was bad. One of the three parcels was destroyed totally. But then after some e-mail exchanges I got refund.

3 October 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for taking the time to write a review.

Best regards,
Shippii

Rated 1 out of 5 stars

Bad deal

Hello! I ordered my spirits on 14.09.2022, on 16.09.2022 I got a message that my order is coming to the delivery company. Netpris and shippii have this week asked, what i think of their service and they both thought that I have that parsel at home!!!!! No way, it is somewhere and I am still waiting and a little angry!!! Maybe the last deal with them!!!

6 October 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for the review. That is an automatic message, unfortunately the carrier of your packages seems to be experiencing a delay and you received the message before receiving the shipment. Please follow the instructions sent by our team last week.

Any delays within the transport depends on the carrier chosen and is under their responsibility. However, Shippii will help to track your shipments and help with a claim and refund if necessary.

Shippii

Rated 5 out of 5 stars

Good

I was curious if it worked to order with delivery. It worked better than expected. After the purchase, ordering transport that I didn't really understand, there was an anxious wait. On day 5 it was time for delivery. Arrived when it was supposed to, well placed goods. Impressive and very pleased.

5 October 2022
Unprompted review
Shippii logo

Reply from Shippii

thank you for taking time to write a review and for the five stars. best regards Shippii-team

Rated 1 out of 5 stars

Worst customer service ever experienced

Ordered a shipment from Kiosk247 first days of June. At the first all 9 packages got lost for over a month. Then they found them and "re-sent" them, where one got damaged and two never showed up. Now, four months later the customer support has still not solved the problem. Every time i email them it takes several weeks for them to get back (despite reminders), every time with new kind of excuses. One more strange than the other. If you can avoid this company - if someting happens they are just totally useless.

5 October 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for the review.

Sorry to hear about this unpleasant experience, thank you for writing about your concerns and bringing them to our attention. Our apologies for the inconvenience and for the annoyance caused by these events with the shipments.

Best regards,
Shippii team

Rated 5 out of 5 stars

It was very easy to arrange…

It was very easy to arrange transportation

28 September 2022
Unprompted review
Shippii logo

Reply from Shippii

Thank you for the review and for the five stars. best regards Shippii-team :)

Rated 3 out of 5 stars

Delivery

The responding of shippi
is very good but delivery service have some problems for that i didn't receive my shipment I hope shippi be responsible about delivery and add it to cost

29 September 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for the review. The estimated delivery time to Sweden and Denmark is 4-7 business days, and to Finland 7-10 business days after the order has been packed at the store.

We will help with tracking your shipment with your chosen courier, and will help you in case your order has been lost in transport.

Rated 5 out of 5 stars

Shipping worked great again👊👊👊

Shipping worked great again👊👊👊

Shipping worked great again. This time a few days longer then before. But from Germany to finland 1,5week👍

16 September 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for the review. We are happy to hear you have been satisfied. Thank you for taking the time to write a review.

Rated 5 out of 5 stars

Happy with the Shippii service

Happy with the Shippii service. My order arrived in Finland in less than two weeks. The tracking may not work well but the parcel is moving all the time.

16 September 2022
Unprompted review
Rated 1 out of 5 stars

In the last order 1 of the parcels is…

In the last order 1 of the parcels is totally damaged and you still haven´t responded to my e-mail about compensation

20 September 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for your review. Sorry to hear about the damaged parcel. As instructed by our team, for damaged shipments a claim for should be filled on our website. We only accept claims via the form. Our claims department will review your claim and get back to you as soon as possible.

Rated 1 out of 5 stars

It took like 6 weeks ship my orders to…

It took like 6 weeks ship my orders to Finland still 1 package is missing , this was poor performance

26 September 2022
Unprompted review
Shippii logo

Reply from Shippii

Hello!

Thank you for the review.

Sorry to hear that your delivery was not as quick as we expect! Any delays within the transport depends on the carrier chosen and is under their responsibility. However, Shippii will help to track your shipments and help with a claim and refund if necessary.

Best regards,
Shippii

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