I was happy with the store purchase protection and deal from the protection company. Also, was satisfied with being able to have several payment options. Only gave four stars because I need to see w... See more
Company replied
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Based on reviews, created with AI
ShipmentProtect is the only monthly service that will protect all your online purchases. Our service helps you receive a reimbursement or refund for any online purchase that is lost, stolen or damaged.
Replied to 96% of negative reviews
Typically replies within 1 week
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Didn't give me enough time (I'm OLD, to complete the purchase of 4 tickets and now I don't KNOW if I purchased 4 OR 8 TICKETS !!!!!!!!!!!!!!!!! HEY . . . I'm poor and OLD . . . . was born in the 50s! It's my BIRTHDAY . . . PLEASE DON'T MAKE THIS A BUMMER NIGHT OUT WITH FRIENDS BECASUE OF $$$$$$$$$$$$$$$
I could not purchase tickets, 3 attempts, until I selected the insurance…
Didn’t even wait a month before another $30 dollar charge. No communication on why and now. Horrible service

Reply from ShipmentProtect
First time I used this and it was easy
This was supposed to be one-time payment for insurance on some concert tickets I purchased for a show a couple months away. Not only did my card get charged but they sent me an email that says my 5-day free trial will be over soon and they will be charging me almost $30 a month to continue. I attempted to email them to cancel and address could not be found. I eventually got a hold of them via PayPal and they said they were going to refund my money but not until after they charged me $30

Reply from ShipmentProtect
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