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Rated 5 out of 5 stars

Shipgerman was the only company that agreed to ship a large item (35kg) from Germany to Cyprus for a great price! I spoke to around 8 companies, and all either refused to handle, or offered astrono... See more

Rated 5 out of 5 stars

Very impressed. Fast and always informed on every step. The only thing that could be more transparent is that a identity check is required upon the first shipment (which makes sense).

Rated 5 out of 5 stars

Really pleased to have found this site. It was straight forward with plenty of explanation on how it worked and continual communication . I ordered from Next eu as item was sold out in uk and got it w... See more

Rated 4 out of 5 stars

I wasn’t able to ship my non prescription medication directly from any pharmacy that I tried in Europe. SHIP GERMAN was the answer to my prayers. The biggest hoop to jump through was providing speci... See more

Company details

  1. Logistics Service

Written by the company

At ShipGerman, we're not just about delivering packages – we're about delivering a piece of Germany to the world! Our mission is to make it effortless and affordable for you to shop from German retailers and receive your treasures no matter where you are. With ShipGerman, package forwarding from Germany becomes a breeze – and it won't break the bank! Imagine shopping for your favorite German goodies and having them re-delivered right to your doorstep, as if you were in Germany yourself. That’s the magic of ShipGerman. Our top-notch facility in Germany is like a magical warehouse, ready to handle everything from small surprises to large delights. We offer awesome services like consolidating multiple packages, secure storage, and repackaging to make sure your items travel safely. Our online platform is super user-friendly, letting you track your shipments and manage orders with just a few clicks. Plus, our team of logistics wizards is always here to make sure your experience is nothing short of fantastic. Whether you’re a shopping enthusiast or a business ready to conquer international markets, ShipGerman is your trusty sidekick. Join us and experience the joy of having Germany delivered to your doorstep, all without breaking the bank!


Contact info

4.8

Excellent

TrustScore 5 out of 5

399 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great experience!

It was my first time using a package forwarding service and I had a very good experience. The website is easy to use and the option to combine packages is great and cheaper than multiple shipments!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

First time user of the service

First time user of the service. I’ve found it easy to register and use the service they kept me informed about my parcel. They were also clear about the postage costs. I think it is a very useful service when you find a product that has been discounted in Germany, but not in the UK to offset the postage costs.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Shipping from Germany to New Zealand

Easy to set account, great service delivery and tracking, no delays.
I was looking for someone to forward items purchased in Germany that the original supplier could deliver only nationwide or within EU.
ShipGerman has sorted easily this by collecting and resending to New Zealand.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, awesome delivery, amazing support. Will use them again for sure

14 August 2025
Unprompted review
Rated 5 out of 5 stars

First timer

First timer, easy to setup account and easy to forward package. Allows for various choices for forwarding shipping options. Reasonable priced. No problems, and no delays.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service at reasonable cost

Excellent service at reasonable cost. Delivery several days faster than indicated.
Registration is quick & straightforward & identify check is efficient. Would be helpful if it was clearer at registration that ID check only happens when first package arrives at ShipGerman.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very professional forwarding company !
Also, 5 stars to their customer support staff. They were indeed helpful and knowledgeable with my questions and problems.
Wil recommend this company anytime
Thank you guys!

16 July 2025
Unprompted review

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