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See what reviewers are saying

Rated 5 out of 5 stars

Shipgerman was the only company that agreed to ship a large item (35kg) from Germany to Cyprus for a great price! I spoke to around 8 companies, and all either refused to handle, or offered astrono... See more

Rated 5 out of 5 stars

Very impressed. Fast and always informed on every step. The only thing that could be more transparent is that a identity check is required upon the first shipment (which makes sense).

Rated 5 out of 5 stars

Really pleased to have found this site. It was straight forward with plenty of explanation on how it worked and continual communication . I ordered from Next eu as item was sold out in uk and got it w... See more

Rated 4 out of 5 stars

I wasn’t able to ship my non prescription medication directly from any pharmacy that I tried in Europe. SHIP GERMAN was the answer to my prayers. The biggest hoop to jump through was providing speci... See more

Company details

  1. Logistics Service

Written by the company

At ShipGerman, we're not just about delivering packages – we're about delivering a piece of Germany to the world! Our mission is to make it effortless and affordable for you to shop from German retailers and receive your treasures no matter where you are. With ShipGerman, package forwarding from Germany becomes a breeze – and it won't break the bank! Imagine shopping for your favorite German goodies and having them re-delivered right to your doorstep, as if you were in Germany yourself. That’s the magic of ShipGerman. Our top-notch facility in Germany is like a magical warehouse, ready to handle everything from small surprises to large delights. We offer awesome services like consolidating multiple packages, secure storage, and repackaging to make sure your items travel safely. Our online platform is super user-friendly, letting you track your shipments and manage orders with just a few clicks. Plus, our team of logistics wizards is always here to make sure your experience is nothing short of fantastic. Whether you’re a shopping enthusiast or a business ready to conquer international markets, ShipGerman is your trusty sidekick. Join us and experience the joy of having Germany delivered to your doorstep, all without breaking the bank!


Contact info

4.8

Excellent

TrustScore 5 out of 5

399 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

What an amazing service

What an amazing service. Quick, perfect communcation and an easy and safe process. This was my first time using ShipGerman, and I was hoping all would turn our well, but they just have blown me away with their service level!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Really impressed by this company- they emailed me immediately on receipt of my parcel, and then when I'd completed the necessary forwarding information, they dispatched it within the hour!

Great service and thoroughly recommend if you need to have something delivered from Germany to the UK when direct shipping isn't available.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service, my package was in and out their doors in just hours, got an excellent shipping price with Fedex and package in my hands 1 week later. Blown away !!! Thank you ShipGerman.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service

Excellent pricing, easy and swift shipping, support was incredibly fast at getting back to me when I had a problem with my order (not related to any of ShipGerman’s doing, just mine). Would absolutely recommend-also a good way to order from German companies that have their products produced in China to avoid tariff fees.

6 June 2025
Unprompted review
Rated 2 out of 5 stars

Parcel was open in several places and…

Parcel was open in several places and soaking wet. It had been left hanging out of our parcel box, which is at the roadside. So a very insecure and wet location. Driver did not knock or even approach the house. Disappointing service given the cost.

3 June 2025
Unprompted review
ShipGerman logo

Reply from ShipGerman

Hi Alison,

thank you for your review and the friendly contact afterwards. While your parcel unfortunately wasn’t delivered quite as it should have been, we were glad to hear that the contents arrived intact and without any damages.

We hope the solution our customer service team provided worked well for you, especially since we haven’t heard back from you since. If you have any further questions or concerns, feel free to reach out to us anytime at help@shipgerman.com - we're always happy to help!

Rated 5 out of 5 stars

Surprisingly great

I was a bit nervous as I had never used a service like this before, but I had a really good experience.
My package showed up on ShipGerman's page within an hour of being delivered by the original courier. I filled in the necessary papers and made payment, paid for express shipping and the very next day I had my package!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service all round

On time, easy to track, parcel in perfect condition. Was my first time using this type of service and will definitely be using this one if needed again.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and support!

I recently used ShipGerman.com to send a wetsuit from Germany to Ireland and had an excellent experience. I accidentally entered the wrong address for their warehouse, but their customer support team was incredibly helpful and responsive. They quickly identified the issue and worked with me to make sure the package was rerouted correctly.

Despite the mistake being mine, they remained professional, patient, and supportive throughout the process. The item arrived in perfect condition and the overall shipping time was quick and reliable. I really appreciated the personal attention and efficiency.

Highly recommend ShipGerman.com if you’re looking for a dependable forwarding service with great customer care!

26 May 2025
Unprompted review
Rated 5 out of 5 stars

A lifeline for us in Hungary

They are a lifeline when wanting to order something online in Hungary. Many online companies don't deliver to EU - Hungary while delivering to all other EU countries. ShipGerman is awesome with this. Also once I had a personal matter with the delivery of a trousers not because of ShipGerman but because of DHL and the company didn't felt responsible for fixing it. After a lot of back and forth they did in the end. But ShipGerman offered to receive it in a different way to make extra sure that it would be delivered. They went out of their way to make it a success!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent hassle-free mail forwarding…

Excellent hassle-free mail forwarding service. This was my first time using them and I was suitably impressed with all aspects of the service from the ease of signing up, the efficiency in which parcels are processed and the reasonable pricing policy. I will not hesitate to use these guys again and highly recommend them to anybody.

24 May 2025
Unprompted review

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