First time using Ship Camps, hesitant initially, however , super simple and efficient. All texts and emails were answered immediately and with clarity. Even after the bags were picked up from my fro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ever shipping luggage. Very pleased and would recommend. I was extremely nervous about shipping luggage and having it lost. Because this was so easy and inexpensive to use, it made me e... See more
In the past, we have used other companies to ship my kid's luggage to camp, but I'm so happy that we discovered Ship Camps. Ship Camps was fast and easy, a bit less expensive than the other company we... See more
Ship Camps transported 2 XL duffels from TX to NY without any problems. It was very easy to get in touch with their agents to make changes to my pick up and they mailed shipping tags and directions pr... See more
Company details
Written by the company
Founded in 2021, Ship Camps is a safe, convenient, global delivery service for campers’ trunks, luggage, and boxes. With stress-free shipping to and from home, Ship Camps makes the journey to camp easier than ever. Ship Camps offers parents an alternative to carrying, checking, and claiming baggage at the airport. Working in conjunction with world-class logistics providers, Ship Camps ensures on-time delivery for all shipments - guaranteed. Parents can have their child’s bags picked up directly from their home or office and delivered to almost any camp worldwide. Every shipment comes with complimentary insurance and a dedicated tracking team that monitors the progress of campers’ bags every step of the way.
Ship Camps
Written by the company
- We Are Committed To Our Customers
- With our dedicated customer support team, we are committed to providing camps, campers, and parents with the highest level of service from start to finish. We strive to provide a seamless and convenient travel experience with a wide array of additional benefits.
- We Ship All Your Camp Gear
- Ship Camps will collect campers’ luggage, trunks, and boxes from their doorstep and deliver them to camp safely and on-time. Our service is more than just an easy booking platform - it’s the new way to travel to camp. For a free quote, visit www.shipcamps.com today!
Our Hours
We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST
Contact info
324 Datura Street, Suite 400, 33401, West Palm Beach, United States
- (855) 540-2267
- customersupport@shipcamps.com
- shipcamps.com
4.5
Excellent
526 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a great experience with Ship…
We had a great experience with Ship Camps. The bags were picked up in a timely manner on the way to and from camp. We knew exactly where our bags were at all times. No complaints here. Highly recommend.
11 August 2025
Awesome all around
Very good customer service, prompt pick up and ahead of schedule delivery! Timely and clear reminders and communication. I will surely use Ship Camp next year.
10 August 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The pickup and drop off was timely but…
The pickup and drop off was timely but someone broke the zipper on my daughter’s bag. The bag was sent to me taped up. Am I supposed to be reimbursed for the damage?
10 August 2025
Reply from Ship Camps
Hello Dana,
Thank you for your review.
We're sorry to hear there was an issue with the zipper on your daughter's bag. As our records did not show that you've contacted us directly on this matter, a member of our claims team has reached out to assist you with our claims process. We have not yet heard back, but do look forward to making this right for you.
If you have any questions or need assistance with your claim, please reach us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Great service exactly as described
Great service exactly as described. Easy pick up and drop off.
10 August 2025
Make it easy on yourself ...
We used Ship Camps so our student did not have to worry about luggage at the airport. It was easy to drop off and delivery at the end of camp was super easy - it just arrived!
9 August 2025
EASY & EFFICIENT!
Ship Camps made getting my children's things to camp, across the country, VERY EASY! The pick up was on time and there was communication through the whole process!
8 August 2025
Don't do this without Shipp camp
Shipp camps is essential in making it easy to get my kids to vary remote places when they are traveling on a companied through interstate airports
9 August 2025
Easy and effective
We did not receive a notification of return shipment, but otherwise found service to be speedy and easy! We appreciated ship camps.
8 August 2025
Trunk damaged in shipment
The delivery service used by ship camps damaged the trunk. They did not handle the trunk properly or carefully and thus ripped the lock off the trunk
9 July 2025
Reply from Ship Camps
Hello TMcCain,
Thank you for your review.
We are sorry to hear of the damage to your trunk during transit. Our claims team followed up, as we had not yet received your claims form. We were able to gather the required details and assist you in filing a claim. The claim has since been approved. Our team apologizes for the need to file a claim, and truly appreciates your allowing us to make this right.
If you have any questions or need further assistance at any time, please do not hesitate to contact us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
Your company was informative
Your company was informative, courteous,very prompt and thorough .
9 August 2025
EASY AND COST EFFECTIVE!
7 August 2025
No issues, seemless.
Amazing, signed up. They sent labels to camp and shipment arrived back home without issue.
3 August 2025
Trunk arrived damaged
Trunk arrived damaged. Needs to be replaced. Very frustrating experience. Will not use again.
2 August 2025
Reply from Ship Camps
Hello Erin,
Thank you for your review.
We sincerely apologize for the damage to your camper's trunk and the driver's indiscretion upon delivery. A member of our claims team has been in touch to address your concerns. We appreciate you filing a claim so we can make this right. Your claim has since been approved.
If you have any questions or would like to discuss your order in further depth, please do not hesitate to reach out to us by phone at (855) 540-2267 or via email at customersupport@shipcamps.com. Thank you!
I’ve been using them for three summers…
I’ve been using them for three summers now and they are the best! CA to NYC and they get it done every time!
3 August 2025
Great Experience
In the past, we have used other companies to ship my kid's luggage to camp, but I'm so happy that we discovered Ship Camps. Ship Camps was fast and easy, a bit less expensive than the other company we used in the past, but one of the best parts was the tracking, and that the bags arrived so quickly back home once camp was over. We will be sure to use Ship Camps in the future!
2 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.