Shihiko Reviews 

514
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible overall quality, exceptionally soft materials, and cozy feel of the various hoodies and apparel items available. Shoppers also deeply love the creative designs, perfect sizing options, and the delightful surprise of receiving extra goodies like stickers and socks with their purchases. Though some people noted that shipping could sometimes take a bit longer than expected or experienced occasional delivery delays with their packages. A few consumers also mentioned encountering frustrating issues with customer support responses or finding certain popular items unavailable due to limited restocks.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality and... See more

Quality

Users describe positive interactions with quality, frequently praising the thick materials, comfortable fits,... See more

Order

Customers had positive experiences with order, highlighting great item quality, fast delivery times, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that orders arrive remarkably fast within a... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered three items for like 492$ and after I ordered it it said that the order was canceled and I haven’t gotten a refund in about 2-3 days just wanna know if I’m gonna get one. I personally don’t... See more

Company replied

Rated 5 out of 5 stars

Got the cool looking reversible hoodie, and as someone who rides bikes, I’ve never seen a better hoodie for the cold weather. I got a cool design with the thickness of wearing two hoodies, but not loo... See more

Rated 5 out of 5 stars

Got here to the Netherlands in about 2 weeks during the busiest time of the year. I ordered the spider hoodie and it fits and feels fantastic, worth every penny! The material on the hoodie feels amazi... See more

Rated 5 out of 5 stars

Loved the quality when my hoodie arrived, quick shipping got it to me in under 4 days and it was well worth the price, I can tell just how high quality the product is. 11/10 experience, definitely buy... See more


Company details

  1. Clothing Store

Written by the company

Shihiko was founded with a clear mission: to create wearable art that immerses people in captivating fantasy themes and cultures. We’re built on the foundation of community - where dialogue, innovation, and genuine connections thrive. Our brand is shaped by the passion and creativity of our community, as we create themed streetwear that brings entire worlds to life. Each collection tells a unique story, inviting you to explore and become part of these fantastical realms. Shihiko has a vibrant community of over 400K members and customers across all social platforms. We're just starting to explore the limitless possibilities for our brand. Join us, not just as a spectator but as a fellow creator. In the world of Shihiko, we weave the future together, thread by thread.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

514 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(514)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

PERFECT

The Phantom Troupe Hoodie is UNREAL 10/10 quality, customer service is incredible. Amazing sellers!!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

High quality clothes with dope designs

Shihiko makes high quality clothes with super dope designs! The shipping takes a while when you shop during a restock, but it's really worth the wait! I just received my Phantom Web hoodie and my Rubber & Gum hoodie, and I can say it was love on first sight for real!

11 December 2024
Unprompted review
Rated 4 out of 5 stars

Hoodie’s

Hoodie’s quality and appearance is amazing
I waited A bit too long for the shipping but it was worth it

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Quick responses and high quality design and materials!

I pre-ordered the sweater months ago and when I asked for updates on the order, the team responded right away. The design and quality of the sweater is incredible and I'm SO happy I found this before it was sold out! Please keep up the awesome work and excited to order from here again!

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Wowza!

My purchase made it to me in record time. It was well packaged and in great condition. What a gorgeous piece! I’m in love. And the measurements were exactly as listed, so the fit is devine. I will most certainly purchase from them again!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Good ❤

The quality of the clothing is amazing and everything feels like it was crafted with care.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Second time ordering and they’ve grown…

Second time ordering and they’ve grown so much since my first time! Shipping is quick, the material is high quality and communication with shipment process is clear. You should totally order if you want some high quality lowkey (anime) clothes

16 November 2024
Unprompted review
Rated 5 out of 5 stars

The quality is super good and its…

The quality is super good and its originality is great. I got great compliments and you’ll never get the same merch anywhere else with the good design and quality. I bought the piercing blood sweater.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Love

The clothes I bought looked exactly as I saw them!! Plus I got a problem with the shipment confirmation and I got help from someone in two days.
I thank you so much keep the work!

3 October 2024
Unprompted review

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