Shihiko Reviews 

514
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible overall quality, exceptionally soft materials, and cozy feel of the various hoodies and apparel items available. Shoppers also deeply love the creative designs, perfect sizing options, and the delightful surprise of receiving extra goodies like stickers and socks with their purchases. Though some people noted that shipping could sometimes take a bit longer than expected or experienced occasional delivery delays with their packages. A few consumers also mentioned encountering frustrating issues with customer support responses or finding certain popular items unavailable due to limited restocks.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the amazing quality and... See more

Quality

Users describe positive interactions with quality, frequently praising the thick materials, comfortable fits,... See more

Order

Customers had positive experiences with order, highlighting great item quality, fast delivery times, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that orders arrive remarkably fast within a... See more

Customer service

People report ambiguous experiences with customer service, as opinions are heavily divided. While some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered three items for like 492$ and after I ordered it it said that the order was canceled and I haven’t gotten a refund in about 2-3 days just wanna know if I’m gonna get one. I personally don’t... See more

Company replied

Rated 5 out of 5 stars

Got the cool looking reversible hoodie, and as someone who rides bikes, I’ve never seen a better hoodie for the cold weather. I got a cool design with the thickness of wearing two hoodies, but not loo... See more

Rated 5 out of 5 stars

Got here to the Netherlands in about 2 weeks during the busiest time of the year. I ordered the spider hoodie and it fits and feels fantastic, worth every penny! The material on the hoodie feels amazi... See more

Rated 5 out of 5 stars

Loved the quality when my hoodie arrived, quick shipping got it to me in under 4 days and it was well worth the price, I can tell just how high quality the product is. 11/10 experience, definitely buy... See more


Company details

  1. Clothing Store

Written by the company

Shihiko was founded with a clear mission: to create wearable art that immerses people in captivating fantasy themes and cultures. We’re built on the foundation of community - where dialogue, innovation, and genuine connections thrive. Our brand is shaped by the passion and creativity of our community, as we create themed streetwear that brings entire worlds to life. Each collection tells a unique story, inviting you to explore and become part of these fantastical realms. Shihiko has a vibrant community of over 400K members and customers across all social platforms. We're just starting to explore the limitless possibilities for our brand. Join us, not just as a spectator but as a fellow creator. In the world of Shihiko, we weave the future together, thread by thread.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

514 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(514)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loved the merchandise

Loved the merchandise! The quality, feel, and fit of the clothes I bought were great (I bought the 13 spiders HxH hoodie)
Loved that even the packaging tastefully represented the brand in a unique way!

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Very nice quality and the bottom lining is smaller so u can keep it up without it sliding down but u can also pull down for a baggier look

21 May 2025
Unprompted review
Rated 5 out of 5 stars

ITS LITERALLY PERFECT

Came on time, it was the right size, right color, fits perfectly. I ordered a small because I usually wear a small but this gave me a over sized hoodie look even though it’s a small it wasn’t close to my body it had room, so if you want a over sized look your size would be right for you but jf you want it a bit bigger then you can size up. Also the material is thick which I also like

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Took 3-4 months to show up

Took 3-4 months to show up, and barely an apology. I was also one of the first to order, so people who ordered AFTER me got their stuff BEFORE me. I was chosen to reduce average customer pain since I ordered so much, so no appreciation at all. No expedition of shipping either.

Edit 2/4: They respond saying they want to sort it out below, but I messaged them directly when it was 2 months late, and yeah no nothing to make up for it. It was supposed to be a Christmas present, and I definitely ordered early enough for that to be reasonable.

2 February 2025
Unprompted review
Shihiko logo

Reply from Shihiko

Hey Ryan,

I understand how frustrating it must have been to wait that long for your order. I don't have all the necessary details about your situation, but I want to help anyway I can. Please reach out to support@shihiko.com so we can get you sorted!

Rated 5 out of 5 stars

So cleannnnn

So cleannnnn, looks exactly like the photos, I got a size up from the model who was my size and I’m so stoked with how it turned out

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal quality!

Phenomenal quality!
These hoodies were such great quality that my wife who has never once watched jojos wanted all of them! The Yoshikage Kira hoodie was the one that got me interested and it definitely did not disappoint. I also bought the Johnny and Bucciarati hoodies and they were stellar! They are thick, well embroidered, and the tracking was so spot on I knew where it was at every step of the way. I normally don’t review items this enthusiastically but this truly has been a purchase I can give a 10/10 rating. Excited to see what other clothing they have in the future (I’d love a Gyro, Josuke, young/ old Joseph hoodie and if you made Fist of the North Star hoodie you’d guarantee my money from that point forward) I plan on purchasing more very soon!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Clothes

Better than I expected. Super great quality. Wish they had more products.

12 December 2024
Unprompted review

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