Shicken Foods Reviews 

92
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers had a great experience with this company. Customers consistently praise the delicious taste, authentic flavors, great variety, and impressive high quality of the vegan dishes, curries, and kebabs available. Many consumers and busy families also deeply appreciate how quick and remarkably easy these frozen meals are to prepare at home. However, some people mentioned that their deliveries occasionally arrived defrosted, physically damaged, or with leaking packaging during transport. A few reviewers additionally noted occasional difficulties reaching customer support or experienced frustrating problems regarding missing items from their online orders. Some customers also stated that a few specific products had an unusual texture or lacked the expected flavor.

What people talk about most

Product

Users describe positive interactions with product, highlighting the incredible flavor and large variety of... See more

Quality

Reviewers mention positive feedback about quality, praising the super tasty products with huge flavor and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, reflecting a high level of... See more

Order

Reviewers highlight positive aspects of order, noting that everything about the purchase process worked fine... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quick delivery in insulated packs Only tried tikka which was lovely

Company replied

Rated 5 out of 5 stars

This is the best vegan Indian food I've tasted! I've really missed seekh kebabs since going vegan but these are amazing! I really like the tikka kebabs and the curries too, and the salted caramel brow... See more

Rated 5 out of 5 stars

Oh my! Shicken did not disappoint and I’m so happy I took the plunge and ordered a medley of products (possibly because I just couldn’t make up my mind what to try). Of course, I then had the slight ‘... See more

Rated 5 out of 5 stars

Although my family and I were unimpressed by the curry rolls or Tikka flavour of curries and kebabs, we very much enjoyed the other curry and kebab flavours - delish!! To add, Items were missing... See more



Contact info

4.2

Great

TrustScore 4 out of 5

92 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.2

All reviews

(92)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant as always

My order arrived quickly. It was well packaged. Brilliant quality. Very tasty food. Will order again soon

31 January 2025
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Reply from Shicken Foods

Great to hear you enjoyed the food, can’t wait to serve you again soon!

Rated 4 out of 5 stars

Great products and fantastic taste

The products are very good and taste fantastic!! Good value buying bulk. Arrived in good time but the only reason gave 4 stars is because small part of the order has begun to thaw. Probably due to the ice pouches were not covering the sides so could have done with extra ice pouch.

5 February 2025
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Reply from Shicken Foods

Really glad you’re enjoying the products and finding them great value! Appreciate your feedback on the packaging, we’ll take that on board to keep improving 😊.

Rated 5 out of 5 stars

Amazing

Amazing restaurant taste and quality

28 January 2025
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Reply from Shicken Foods

That means so much to us! Thank you!

Rated 5 out of 5 stars

Just like restaurant flavours

I ordered a butter schicken, korma and a tikka.they were all delicious and full of flavour that you would get in a restaurant.the texture of the schicken was perfect, not soft like most "chicken like" alternatives.
I'm 100% ordering again and again!
Would definitely recommend vegans and meat eaters to try.

23 January 2025
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Reply from Shicken Foods

Absolutely love hearing this – thank you so much! Very glad you enjoyed the flavours and texture, that’s exactly what we aim for. Can’t wait to send you your next order!

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