Shelter-Adams ltd Reviews 

416
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the polite, helpful staff who communicate clearly, arrive punctually, and work efficiently throughout the entire project. Many consumers point out that the team goes above and beyond to protect furnishings and maintain a professional attitude. Some people also felt that the pricing was very reasonable while delivering top-class results for heating systems. Reviewers frequently mention the clean, tidy finish, prompt rubbish removal, and the high standard of modern boiler and radiator installations. Clients note that everything runs smoothly from initial quotation to final completion without causing any unnecessary disruption.

What people talk about most

Service

Consumers find service to be exceptionally positive, highlighting professional advice and excellent fitting... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and great... See more

Quality

People report positive experiences with quality, noting that the workmanship is excellent and completed to a... See more

Product

Reviewers highlight positive aspects of product installations, noting that the work was smooth and... See more

Price

Clients share positive opinions on price, consistently highlighting competitive quotes and excellent value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were suddenly left (entirely at our own fault) without hot water and central heating when our ancient boiler finally gave up the ghost. This company, at their busiest time of the year, came to ou... See more

Rated 5 out of 5 stars

An amazing service from Shelter-Adams. As soon as we called Rob, we had a friendly and professional welcome. We had our old water tanks removed and a Worcester Bosch combination boiler installed. Rob... See more

Rated 5 out of 5 stars

Rob was amazing, gave me a quote and answered all my questions patiently and was so helpful. Installed my new Combi boiler as planned. No problems everything went well. Cleaned up after themselves an... See more

Rated 5 out of 5 stars

The radiators were lukewarm having been fine last Winter. We contacted Shelter Adams and Rob popped round, was very polite and knowledgeable. We received the quote, which was very reasonable. Ad... See more


Company details

  1. Gas Engineer
  2. Bathroom Remodeler
  3. Gas Installation Service
  4. Oil & Natural Gas Company
  5. Plumber

Written by the company

As industry experts, we can provide a full range of services and solutions. We ensure that all of our customers receive the very best service every time. Our team are trained to work safely and confidently within any environment, delivering efficient, tidy and certified solutions. Based in Worcestershire, we have been trusted and relied upon customers throughout the area and have developed an excellent reputation for the high quality workmanship and great customer service we consistently deliver.


Contact info

4.9

Excellent

TrustScore 5 out of 5

416 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.9

All reviews

(416)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

really professional and trust worthy

really professional and gave us as a business options. We would highly recommend to other businesses. Work was carried out in a timely manor and all mess cleared away, any issues were resolved fast and effectively.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

They were excellent

They were excellent, they provided a very detailed comprehensive quote and the guys that came and did the job were very professional and tidy. I would recommend them to anyopne.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Rob was quick in responding to us. We had a boiler service done. Great communication and very friendly service. Even arranged for us to get a automatic reminder for next year which was very helpful. Would most definitely recommend Shelter-Adams.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Easily the best heating company I have…

Easily the best heating company I have ever dealt with. Prompt initial visit, competitive quote, simple ordering system then when work starts they turned up on time on the day, put protection matting on the floors, did exactly what was quoted (and sorted a small leak at no extra charge).
Brilliant service and highly recommended.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

This company is fab!

This company is fab. I needed help to quickly deal with a heating problem and Rob sent two lovely men round within a couple of hours of my phone call to him. They were polite and friendly, fixed the heating and left everything in perfect condition. I would recommend their services unreservedly and will be using them again without hesitation if the need arises in the future. Great job 👍🏻. Thank you 🙂

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, friendly and very price competitive service. Even spotted a problem with how the new boiler was installed, by an online company, and rectified it, free of charge!
Will definately recommend and use again.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent local company

Polite, friendly and well manned engineer and also a great local company. Excellent with communication. Did what was asked for boiler service, clean some pipes and make sure all radiators were working. Happily recommend and use again. Price was good too. I’m not going to try and cut corners as I’ve done in previous years

23 March 2024
Unprompted review
Rated 5 out of 5 stars

Boiler fitted in static van

Boiler fitted by professionals, great service.very polite.over come any difficulty. Left with no mess .highly recommended. Thank you for the great service

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Needed a service for our oil boiler and…

Needed a service for our oil boiler and Rob managed to fit us in on the same day we made contact. Really friendly staff and Shane was on time, happy to share work carried out and provided us with evidence that all service parts were replaced accordingly. Highly recommend and will use Shelter-Adams for our annual services from now on. Thanks Rob and Shane

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Would totally recommend to all. Professional, clean, efficient, honest and on time. Perfect job all round. Clear communication during whole repair process and quick work . Thanks again.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Caravan Boiler Service

Rob has looked after our caravan boiler servicing for the last couple of years and all in all a pleasant experience. Helps me out by doing my service on a weekend as I work in the week.

9 March 2024
Unprompted review

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