I bought Shark Pet Plus Cordless Stick Vacuum cleaner, and I was impressed by its power and capability. Delivered next day. Wow. Does the job without any hassle, only impovement could be done when its... See more
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About Shark Clean UK
Written by the company
Shark, the leading brand in vacuum cleaners in the UK*, is committed to crafting high-quality household products. Our range includes a wide selection of corded, cordless, and handheld vacuum cleaners, as well as steam mops, air purifiers, hair dryers, and other innovative solutions.
Shop Upright Vacuums Shop Cordless Vacuums Shop Stratos Shop Shark Beauty Shop Offers Contact UsFree Next Day Delivery
7 days a week*
Automatic 5-Year Guarantee*
Confidence in our design and quality
30 Day Returns
Free returns on main units
Pay-in-3
Shop now, pay later with Klarna
Contact info
3150 Century Way, LS15 8ZB, Leeds , United Kingdom
- 0800 862 0453
- customerservice-uk@sharkninja.com
- sharkclean.co.uk
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Faulty product
Ordered a shark never change 5, stopped working due to fault after 10 days. Got a refund but the stress and time lost due to returning the product is immense. Dont you have a quality control especially for a big well established company? Can you refund my fuel expense?

Reply from Shark Clean UK
Brilliant hoover, brilliant customer service
Owned 5 shark Hoover's all better than any hoover owned previously, latest one developed a fault, it happens, but the customer service is second to none, helpful and the very next day replacement part arrived, superb
Shark cordless hoover…
Shark hoover purchased for the odd quick clean round the house. Power alot weaker than expected for a cordless rechargeable hoover.But Ideal for a scoot round the place but not for everyday cleaning as it's just not powerful enough. Still have to get out the big Miele across the week to ensure good clean. Definitely needed when you have 3 dogs, one teenager. I had expected more to be honest and wouldn't have bought in hindsight.
Quick delivery
Quick delivery. Good customer service. Good products what more can you say.
Amazing I wish I hadn't waited so long…
Amazing I wish I hadn't waited so long to replace the Hoover head excellent service fast delivery
Help with hand held vacuum.…
I would like to thank Nicola for her excellent help over the phone with my problem. All sorted. Thank you Nicola.
Mrs was well happy with her Xmas…
Mrs was well happy with her Xmas present of new hoover BUT truth be told it’s starting make a whining noise 6 months in……. Just saying like, il with hold judgement just yet

Reply from Shark Clean UK
Great little fan
I really like the shark products and the fan is a great design. Cordless, the cooling water feature and the design all make it a great addition to my office in summer
great products
bought a shark hoover and found it reliable and excellently priced i have since bought other shark items for my wife and the house as i find it a reliable product
I am pleased with the swift delivery…
I am pleased with the swift delivery and product packaging. Thank you.
Shark PowerPro Pet Cordless Stick Vacuum, with Anti Hair Wrap & Floor Detect IZ380UKFDB
Product brought: (Shark PowerPro Pet Cordless Stick Vacuum, with Anti Hair Wrap & Floor Detect IZ380UKFDB)
Great Hoover works well on all surfaces. Superb customer service support, any issues solved swiftly. Big thank you to Adriana-Maria & Gabi.
Will definitely recommend sharks products and will definitely buy again.
Shark Pet Plus Cordless Stick Vacuum
I bought Shark Pet Plus Cordless Stick Vacuum cleaner, and I was impressed by its power and capability. Delivered next day. Wow. Does the job without any hassle, only impovement could be done when its used on laminate floor, as sometimes doesn't pick up some small bits, but once you run few times across, job is done. Time will tell, but now after almost 5 months and everyday( three times per day) use, still works perfectly. Reccomended product.
Great products
Great products with quick dispatch/delivery times. You can’t go wrong with Shark
2nd purchase from Shark
2nd purchase from Shark, a table top fan, Flexbreeze, cordless, absolutely fantastic and very quiet. After many years of poor fans, so glad I found this one.
Same quality as my Shark vacuum cleaner that I have had for about 4 years now.
I cannot fault their products.
Vacuum cleaner
Excellent service next day delivery excellent product would highly recommend I have shark vacuum shark steam cleaner and shark hydro vac all products brilliant
AVERAGE
Changed from a dyson to a shark as I was sick of the prices of dyson when they only last a few years. The shark is very underwhelming. No charging wall port so it sits with a cable hanging out it propped against the wall. The hoover itself is completely gutless and only collects dirt when you push forwards over it, not pull back. It does the job but I certainly wouldnt be rushing to buy another one.

Reply from Shark Clean UK
Easy to navigate
Easy to navigate for the parts you need.
Delivery is quick reliable and well packaged
Faulty product and even worse customer…
Faulty product and even worse customer service. I reported to shark not even a week after receiving the fan that it was faulty and it has still not been rectified. Initially I was told they were out of stock and it would take 2-3 weeks to receive a replacement. To then be told a week later I would receive a replacement in 2-3 days but then radio silence and no sign of the replacement fan. I have now been told their policies have changed within this time and I have to write a hand written wrote quoting the model number? When I challenged this and said they would get the number themselves when they collected the faulty fan I was told it was my responsibility to dispose of the old fan and to still provide a hand written note??!! Still no reply, no working fan and I am out of over £100+. Shocking and would discourage anyone to purchase from shark again.

Reply from Shark Clean UK
Awesome
Great customer service and overall provided a good service and hoover is awesome
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