Shaping Lives Reviews 

162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, particularly their tutors, for being incredibly supportive, engaging, and knowledgeable, making the learning journey enjoyable and effective. Many highlight the personalized guidance, clear explanations, and the tutors' ability to boost confidence and provide a comfortable learning environment. The overall service and user experience are frequently described as amazing, with people appreciating the well-structured courses and the ease with which everything is managed. However, some customers also noted initial communication issues at the beginning of their course, including being enrolled without much warning.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their tutors for being supportive,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great and amazing.... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing gratitude for the consistent,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to take a moment to commend Elana. She has been my workshop tutor and also secondary tutor throughout my apprenticeship and she has been absolutely amazing. Elana is caring, engaging, inspiring... See more

Rated 5 out of 5 stars

So far a great experience. I have just changed tutors and my new tutor is amazing. She is very fast at replying, which is really helpful and she is great at explaining and breaking down questions for... See more

Rated 5 out of 5 stars

Jessica M has been my biggest supporter in completing this apprenticeship. She’s encourages to work to the best of my ability and is very motivating too. She always makes times for me and guides me th... See more

Rated 5 out of 5 stars

I can not be more happy with my tutor Ruth D, she was amazing and helpful and always there to answer any questions and put me at ease, I can not thank her enough for all of her support right through... See more


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent structure to the…

Excellent structure to the apprenticeship programme, ensuring the learning are not only learning also are making progress and are engaged. Super friendly but professional with the support and training provided. The whole team works together collaboratively and respectfully in a professional manner. I wish i found this organisation earlier to work for.

10 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rifat, Thank you for your kind feedback. We’re delighted to hear that you value the structure of the apprenticeship programme and the supportive, collaborative approach from the team. It’s wonderful to know the experience has been both engaging and professional for you.

Rated 5 out of 5 stars

Andy’s support

At the beginning of my apprenticeship I was worried I was really going to struggle with my learning difficulties until I was passed on to Andy who was very helpful and supportive setting me Cognitive assessments to provide me with the best support possible through my apprenticeship. He regularly checks in to ensure I’m getting along with it and reminds me to keep up with it. Which was helpful if I didn’t understand anything and he is always on hand to answer any questions I have. He also ensured that my personal tutor was aware of any additional support I need.
Thank you Andy I really appreciate the support you have given with in the beginning on my apprenticeship.

7 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Ebonnie,
Thank you for sharing your experience. We’re so pleased to hear that you’ve felt supported from the start of your apprenticeship and that the additional guidance has helped you feel more confident in your learning. It’s great to know the regular check-ins and tailored support have made a positive difference to your journey.

Rated 5 out of 5 stars

Highly recommended

I have been with Shaping Lives for around 8 months now and I highly recommend them!
I receive direct messages from Andy, he goes above and beyond to ensure I am supported and given the best help possible when it comes to my apprenticeship. He makes sure I am not struggling or having any difficulties throughout my course. He checks in - making sure I am okay monthly / bimonthly and it’s nice to know extra support is there if needed. He regularly speaks with my personal tutor, discussing what support i require and if anything needs adjusting or tweaking to help me with all different aspects throughout my apprenticeship. He often gives me reminders to sign on to cognassist which I find very helpful as this is something I forget to do. I appreciate Andy’s messages and Shaping Lives for all of the support, advice, help and guidance I am given while completing my apprenticeship with them

6 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Billie, Thank you for your wonderful feedback. We’re delighted to hear that you’ve felt so well supported throughout your apprenticeship. It’s great to know that the regular check-ins, guidance and reminders have helped you stay on track and feel confident in your learning. We really appreciate your recommendation and wish you continued success on your journey.

Rated 5 out of 5 stars

Andy has been a such a polite person…

Andy has been a such a polite person and patient by helping me with my math and English additional learning and making sure everything was put in place perfectly for me thank you

6 March 2026
Unprompted review
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Reply from Shaping Lives

Hi Ava, Thank you for your kind feedback. We’re so pleased to hear that your personal tutor has supported you with your maths and English and helped make your learning experience clear and positive. Wishing you all the best as you continue your apprenticeship journey.

Rated 5 out of 5 stars

I love how much support they give

I love how much support they give! Anytime i need help i txt my tutor and in an instant i receive support with anything I do not understand, workshops are lovely and they support with maths and english aswell

6 March 2025
Unprompted review
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Reply from Shaping Lives

Hi Fatima, Thank you for your lovely feedback. We’re so pleased to hear that you feel well supported throughout your apprenticeship and that your personal tutor is always there when you need help. It’s also great to know you’re enjoying the workshops and the support with English and maths. Keep up the great work.

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with the Shaping Lives Apprenticeship programme. The support throughout has been fantastic and has helped me grow in confidence and develop my skills.

A special thank you to my skills trainer, Sharon Gladman, who has been incredibly supportive, patient, and encouraging. She always takes the time to help and genuinely wants her learners to succeed. I’m very grateful for her guidance.

6 March 2026
Unprompted review
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Reply from Shaping Lives

Hi Patience, Thank you for sharing your experience. We’re delighted to hear that the apprenticeship programme has helped you grow in confidence and develop your skills along the way.

Thank you again for your kind words, and we wish you every success in your continued career journey.

Rated 4 out of 5 stars

review

great at helping and suppporting you. but can be slow sometimes at replying

26 February 2026
Unprompted review
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Reply from Shaping Lives

Hi Lucy,

Thank you for your feedback. We’re really glad to hear that you’ve felt well supported throughout your apprenticeship. Your kind words mean a lot.

We’re sorry to hear that response times have occasionally felt slow. We appreciate you highlighting this, and we’ll take it on board as we continue working to improve the experience for all our learners.

Thank you again for taking the time to share your thoughts.

Rated 5 out of 5 stars

I really enjoyed my workshops with…Sarah Fox

I really enjoyed my workshops with Sarah Fox. She explained everything so I could take it in and provided a relaxed and comfortable environment, giving me the confidence to join in with group discussions. Sarah always replied to my emails with a fast response and was very supportive. I passed my level 3 yearly years with distinction.

16 December 2025
Unprompted review
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Reply from Shaping Lives

Hi Helen, Thank you for sharing your experience. It’s wonderful to hear how much you enjoyed your workshops and how your personal tutor helped create a relaxed, comfortable environment where you felt confident taking part.

A huge congratulations on achieving your Level 3 Early Years apprenticeship with a distinction. You should be incredibly proud!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review

⭐⭐⭐⭐⭐ 5-Star Review
Sara Fox has been an outstanding tutor during my Level 3 Early Years Educator workshops. She has truly been a pillar of knowledge, inclusiveness, and integrity. Always welcoming everyone with a big smile, she creates a safe and open space where all perspectives and opinions are valued.
Sara is consistently supportive—always just an email away—and incredibly effective at helping to resolve issues with clarity and care. In such a short period of time, I have learned an incredible amount, and her guidance has left a lasting impact on me.
Highly recommended as a university lecturer. An inspiring educator who genuinely makes a difference.

26 February 2026
Unprompted review
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Reply from Shaping Lives

Hi Ioanna, Thank you for such a glowing 5-star review. It’s wonderful to hear how much of an impact your personal tutor has had during your Level 3 Early Years Educator apprenticeship.

We’re delighted that you’ve learned so much in such a short time and that the experience has made a lasting difference to your journey. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Progress with shaping lives

I have had a great time with shaping lives they have taught me so much that I needed to know to come this far in my career

24 February 2026
Unprompted review
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Reply from Shaping Lives

Hi Summer, Thank you for sharing your feedback. It’s wonderful to hear that your time with Shaping Lives has supported your growth and helped you build the skills you need for your career. We’re proud to be part of your journey and excited to see where your development takes you next.

Rated 5 out of 5 stars

Fan company, fab tutors!

I am currently working through my Level 3 Early Years Educator apprenticeship and I couldn’t recommend this programme enough! My tutor, Sophie Hampshire, has been nothing short of supportive, kind and a good listening ear for me during times when I’ve needed an extra boost. I am so happy with how everything is going and with the support I have received thus far. Thank you, Sophie! 🌟

16 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Chloe, Thank you for such a lovely review. It’s wonderful to hear that you’re enjoying your Level 3 Early Years Educator apprenticeship and feeling so supported along the way. Your personal tutor’s kindness, encouragement and ability to listen when you need that extra boost clearly made a meaningful difference, and we’re so glad the experience has been such a positive one for you. Keep going, you’re doing brilliantly! 🌟

Rated 5 out of 5 stars

I am currently studying my Level 3 Early Years.

I am currently studying my Level 3 Early Years qualification with Shaping Lives. I am enjoying the qualification. The structure of the qualification is based on online learning, workshops, and completing independent work. You are also allocated a tutor, mine is Angela Williams. She has been fantastic and so supportive.

16 February 2026
Unprompted review
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Reply from Shaping Lives

Hi Kristin, Thank you for sharing your experience. It’s great to hear that you’re enjoying your Level 3 Early Years apprenticeship and finding the mix of online learning, workshops and independent study helpful.

Feeling guided and encouraged can make all the difference, and it’s wonderful to hear you’re having such a positive experience with us.

Rated 5 out of 5 stars

I attend a coffee morning for sharing…

I attend a coffee morning for sharing life's organised by Louise Bromhall. the morning was lovely and provided nursery settings with the opportunity to network and share experiences and discuss ideas for challenges we all face in the sector. Louise hosted the session well and provided lot's of direction and support throughout. Thank you

12 February 2026
Unprompted review
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Reply from Shaping Lives

Thank you so much for your lovely feedback. We’re delighted to hear that you enjoyed the coffee morning and found it valuable for networking, sharing experiences and exploring ideas together.

Creating supportive spaces for nursery settings is really important to us, and it’s wonderful to know the session felt helpful and welcoming.

We’ll make sure Louise hears your kind words too.

Thanks again for joining us!

Rated 5 out of 5 stars

I am doing my level 3 early years…

I am doing my level 3 early years educator apprenticeship with shaping lives and i am really enjoying it and receiving lots of help and support along the way!

12 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Georgia, Thank you for sharing your experience. It’s great to hear that you’re enjoying your Level 3 Early Years Educator apprenticeship and feeling supported throughout your journey. That’s exactly what we aim for, helping you grow in confidence, build new skills and feel well-guided every step of the way. Keep going, you’re doing brilliantly!

Rated 5 out of 5 stars

Level 5 Apprenticeship.

I have been completing my Level 5 for nearly 6 months now. I have Angela Williams as my tutor and feel incredibly fortunate to be able to be guided by her whilst I complete my Apprenticeship. The layout of the Apprenticeship is brilliant, with a wide variety of formats and different ways to learn the information. The guidance and support is abundant and you feel so supported and feel like your development professionally and personally is genuinely at the forefront of the skill building. I have thoroughly enjoyed my apprenticeship so far and I look forward to all that is coming up.

12 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Chloe, Thank you for such a thoughtful review. It’s wonderful to hear how positive your Level 5 apprenticeship experience has been so far. We’re delighted that the structure, variety of learning formats and ongoing support are helping you grow both professionally and personally. We’re excited for everything still ahead on your journey and proud to be shaping your tomorrow, today.

Rated 5 out of 5 stars

Childcare apprenticeship - Level 3

Swift start to my apprenticeship, gaining my qualification while learning on the job is great. Shaping lives very are helpful, and enjoying my coursework. My tutor Angela Williams is assisting and organised, and has helped me hugely with my apprenticeship so far. She always answers any questions and replies to emails promptly.

10 February 2026
Unprompted review
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Reply from Shaping Lives

Hi Megan, Thank you for sharing your experience. It’s great to hear that your apprenticeship got off to such a smooth start and that learning on the job is working well for you.

Feeling guided and confident makes such a difference, and it’s wonderful to hear you’re enjoying your coursework too. Keep going, you’re doing brilliantly!

Rated 5 out of 5 stars

Angela Williams

Angela Williams, has supported me every step of the way during my level 2. Always there explaining things clearly to me, good at communicating and very understanding. Forever grateful to have her as my tutor!!

21 November 2025
Unprompted review
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Reply from Shaping Lives

Hi Marissa, Thank you for your lovely review. We’re so pleased to hear that your personal tutor supported you so clearly and consistently throughout your Level 2 apprenticeship. Having someone who communicates well and understands your needs can make such a big difference, and it’s wonderful to know you felt supported every step of the way. You should be really proud of all you’ve achieved!

Rated 5 out of 5 stars

Feedback review

I am currently working towards my Level 3 Early Years Educator qualification. I cannot thank Angela Williams enough for the support and guidance she gives me. I feel like I’m constantly pestering her with emails and yet I ALWAYS get a response. Our 1-to-1 calls are so informative, and allow me to self-reflect on my own practice. I feeling like I’ve got my own personal “cheerleader” rooting for me! ShapingLives, the course I am doing is so well-structured and I am really enjoying it. I feel like I’ve come out of my shell completely since starting with you. So thank you!!

9 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Chloe, Thank you for such a thoughtful and uplifting review. It’s wonderful to hear how much your personal tutor’s support has meant to you during your Level 3 apprenticeship. Those responsive emails, clear guidance and reflective 1-to-1s are all there to help you grow—and it’s amazing to hear you feel like you have your own personal cheerleader along the way.

Seeing you come out of your shell and thrive is exactly what we’re here for. Keep believing in yourself, you’re doing brilliantly!

Rated 5 out of 5 stars

Angela Williams is my current tutor for…

Angela Williams is my current tutor for my level 3 apprenticeship. She gives me clear, appropriate feedback and support where needed. Angela understands how I work and is very patient, I could not recommend her enough! :)

9 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rosina, Thank you for sharing your experience. It’s brilliant to hear that your personal tutor provides clear feedback, understands how you work and supports you with such patience throughout your Level 3 apprenticeship. Feeling seen, understood and guided makes such a difference, and we’re so glad you’re having such a positive journey. Keep up the great work! :)

Rated 5 out of 5 stars

Amazing

I am currently doing a level 3 with shaping lives and find it really easy to navigate and super informative, my tutor angela is always on hand to help if i need it and is really supportive and had helped me through this whole thing especially at the beginning when i was very overwhelmed she broke it down and now i am miles ahead of where i should be thanks to her

9 February 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Lauren, Thank you for your lovely review. It’s great to hear how well you’re getting on with your Level 3 apprenticeship and that the programme feels clear and informative for you. We’re especially pleased to hear how much your personal tutor supported you at the start when things felt overwhelming. Breaking things down and helping you build confidence is exactly what we’re here for, and it’s amazing to hear you’re now miles ahead. Keep going, you’re doing brilliantly!

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