Shaping Lives Reviews 

162
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, particularly their tutors, for being incredibly supportive, engaging, and knowledgeable, making the learning journey enjoyable and effective. Many highlight the personalized guidance, clear explanations, and the tutors' ability to boost confidence and provide a comfortable learning environment. The overall service and user experience are frequently described as amazing, with people appreciating the well-structured courses and the ease with which everything is managed. However, some customers also noted initial communication issues at the beginning of their course, including being enrolled without much warning.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their tutors for being supportive,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great and amazing.... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing gratitude for the consistent,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to take a moment to commend Elana. She has been my workshop tutor and also secondary tutor throughout my apprenticeship and she has been absolutely amazing. Elana is caring, engaging, inspiring... See more

Rated 5 out of 5 stars

So far a great experience. I have just changed tutors and my new tutor is amazing. She is very fast at replying, which is really helpful and she is great at explaining and breaking down questions for... See more

Rated 5 out of 5 stars

Jessica M has been my biggest supporter in completing this apprenticeship. She’s encourages to work to the best of my ability and is very motivating too. She always makes times for me and guides me th... See more

Rated 5 out of 5 stars

I can not be more happy with my tutor Ruth D, she was amazing and helpful and always there to answer any questions and put me at ease, I can not thank her enough for all of her support right through... See more


Company details

  1. Apprenticeship Center
  2. Adult Education School
  3. Career and Education Provider
  4. Education Center
  5. Vocational School

About Shaping Lives

Written by the company

Shaping Lives Animation
About us Apprenticeships Get in touch

About Shaping Lives

Shaping Lives is a specialist provider of Early Years apprenticeships with over 20 years of experience in the sector. We are committed to delivering outstanding training and development programmes designed to support apprentices in building rewarding careers while ensuring exceptional outcomes for children aged 0-5.

Our approach is tailored to meet the unique needs of each apprentice and employer, providing personalised learning journeys that equip apprentices with the skills and knowledge they need to thrive in their roles. With a focus on quality and innovation, we’ve built a reputation as a trusted partner in Early Years education.

Whether you're an apprentice looking to start your journey in Early Years or an employer seeking to develop a skilled workforce, Shaping Lives is here to help you achieve your goals. Together, we are shaping the tomorrow of Early Years education, today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Susan hardy was just amazing has…

Susan hardy was just amazing has support was just unbelievable I will not have got the result I did without her she was understanding non-judgment helpful always need to stop available and she was just truly brilliant and I hope many more students have the benefit of her as their tutor

23 April 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Chava, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor supported you in such a positive and understanding way throughout your apprenticeship. That kind of encouragement and guidance can make a real difference, and it’s wonderful to know it helped you achieve your result.

Rated 5 out of 5 stars

Great learning experience

Elana is an excellent workshop tutor. She explains information clearly and makes the sessions engaging and easy to follow. Highly recommend her and Paragon UK Skills!

20 April 2026
Unprompted review
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Reply from Shaping Lives

Hi there, Thank you for your kind feedback. We’re so pleased to hear you’re enjoying the workshops and finding them clear, engaging and easy to follow. Creating a positive learning experience is really important to us, and it’s great to know that’s coming through.

Rated 5 out of 5 stars

Flexible learning and great life Vs work balance

Great flexible learning and lots of extra resources. My tutor is great! Very supportive and knowledgeable, hats off for Sarah O'Dwyer

20 April 2026
Unprompted review
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Reply from Shaping Lives

Hi there, Thank you for your kind feedback. We’re so pleased to hear that the flexible learning and extra resources are supporting a great work and life balance. It’s wonderful to know your personal tutor has been such a supportive and knowledgeable part of your journey.

Rated 5 out of 5 stars

Positive Feedback

Loved being on board with shaping lives very profession and organised company. I particularly liked working with Sarah OD, she was very helpful throughout my apprentiship which made the process a lot more enjoyable and attainable. Would recommend!

17 April 2026
Unprompted review
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Reply from Shaping Lives

Hi Marie, Thank you for your lovely feedback. We’re so pleased to hear you enjoyed your experience and found the programme well organised and professional. It’s great to know your personal tutor supported you throughout your apprenticeship and helped make the journey feel more enjoyable and achievable.

Rated 5 out of 5 stars

Fantastic lessons

Fantastic lessons, delivered well and thoughtful to all students.

15 April 2026
Unprompted review
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Reply from Shaping Lives

Hi Michelle, Thank you for your kind feedback. We’re so pleased to hear you’re enjoying the lessons and that they feel thoughtful and well delivered for everyone. It’s great to know you’re having such a positive experience.

Rated 5 out of 5 stars

I am currently doing my level 5 many…

I am currently doing my level 5 many years after level 3 I am enjoying my learning and hand on heart would never have got this far without the support from Amy Baines she is encouraging flexible and breaks this course down to my learning level which is low in my first assessments so I'm really grateful to her for being a great tutor also my learning support from Gillian my English and maths tutor passed my English wow didn't think that was ever possible and eager to pass my maths even if I do find this a challenge but overall level 5 is great learning new ways and techniques every day which I'm using in my job role so thank you so much fir giving me this nanny another chance for learning I appreciate all you you in every way

14 April 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Heather, Thank you for sharing your journey with us. It’s wonderful to hear how much you’re enjoying your Level 5 apprenticeship and how far you’ve come. Returning to learning after time away takes real determination, and you should be incredibly proud of yourself.

It’s fantastic to hear about your progress in English, what a great achievement. Thank you for trusting us to be part of your journey. Keep going, you’re doing brilliantly.

Rated 5 out of 5 stars

Sarah OD

Sarah OD

She is absolutely amazing and so supportive i really struggle so much with my work and understanding and sarah always helps so much and does everything she can to guide me and help me

13 April 2026
Unprompted review
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Reply from Shaping Lives

Hi Sydney, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor has been such a supportive guide, helping you build your understanding and confidence along the way. It’s great to know you feel supported when things get challenging. Keep going, you’re doing brilliantly.

Rated 5 out of 5 stars

My experience is really

My experience is really
Enjoyable and I’m learning so much and getting lots of help which is amazing

13 April 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Lucia, Thank you for your kind feedback. We’re so pleased to hear that you’re enjoying your experience and learning so much along the way. It’s great to know you’re feeling well supported throughout your apprenticeship. Keep up the great work.

Rated 5 out of 5 stars

Workshops and Tutor Support

I am currently studying my Level 3, the workshops are very informative, the tutors are all very understanding and are always on hand to support you. Amy B has been an amazing tutor! She is always able to answer my questions and provide me with the support i need. Overall I have had an amazing experience so far!

8 April 2026
Unprompted review
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Reply from Shaping Lives

Hi, Thank you for your lovely feedback. We’re so pleased to hear you’re enjoying your Level 3 apprenticeship and finding the workshops informative and supportive.

We’re delighted you’re having such a positive experience so far. Keep going, you’re doing brilliantly.

Rated 5 out of 5 stars

I had a great experience and would…

I had a great experience and would highly recommend this to anyone doing workshops.

7 April 2026
Unprompted review
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Reply from Shaping Lives

Hi Tasha, Thank you for your kind feedback. We’re so pleased to hear you had a great experience and enjoyed the workshops. We really appreciate your recommendation and are glad to have been part of your journey.

Rated 5 out of 5 stars

extra suport

Andy and Angela are helping me move forward and I'm so grateful for the 1 to 1 calls with Andy he has helped me catch up so much and able to understand the work a bit better and I'm also grateful for Angela's feedback on my work too.

7 April 2026
Unprompted review
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Reply from Shaping Lives

Hi Aimeeleigh, Thank you for your lovely feedback. We’re so pleased to hear that the extra support and 1 to 1 calls have helped you build your understanding and get back on track. It’s great to know you’re feeling supported with both guidance and feedback as you progress through your apprenticeship. Keep going, you’re doing brilliantly.

Rated 5 out of 5 stars

I have found that the staff at Shaping…

I have found that the staff at Shaping Lives have been great at supporting me with all my worries and concerns.
My tutor Sarah has been on hand at all times to help.

7 April 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Kate, Thank you for your kind feedback. We’re so pleased to hear that you’ve felt supported with any worries or concerns along the way. It’s great to know your personal tutor has been there whenever you’ve needed help.

Rated 5 out of 5 stars

Amy Baines is Amazing!

My tutor Amy Baines was extremely helpful throughout my level three, answering questions at all times of day and building my confidence in myself! She's a superstar!

12 December 2025
Unprompted review
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Reply from Shaping Lives

Hi Kate, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor supported you throughout your Level 3 apprenticeship and helped build your confidence along the way. It’s wonderful to know you felt supported whenever you needed it.

Rated 4 out of 5 stars

Jenn was supportive and genuine

Jenn was supportive and genuine, she helped me relax through my Sen course and provided me with lots of reassurance and guidance.

20 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rose, Thank you for your kind feedback. We’re so pleased to hear that your personal tutor helped you feel relaxed and supported throughout your course. That reassurance and guidance can make such a difference, and it’s wonderful to know you had such a positive experience.

Rated 5 out of 5 stars

I’ve been working with Shaping Lives…

I’ve been working with Shaping Lives for a few years now, with my staff completing their apprenticeships through them, and I’m currently undertaking my Level 5 qualification. I’ve been really happy with the support provided throughout.
Amy Baines has been amazing from start to finish — always supportive and there through all the ups and downs.

25 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Natalia, Thank you for your continued support and for sharing your experience. We’re delighted to hear that both you and your team have had such a positive journey with Shaping Lives.

It’s wonderful to know that your personal tutor has been a consistent source of support throughout your Level 5 apprenticeship. We really appreciate your trust in us and wish you every success as you continue your journey.

Rated 5 out of 5 stars

Kerry LeMart is my tutor for my early…

Kerry LeMart is my tutor for my early year educator apprenticeship! She has helped me so much! Set to finish my level 3 soon thanks to her help!

24 March 2026
Unprompted review
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Reply from Shaping Lives

Hi Tamzin, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor has supported you so well throughout your Early Years Educator apprenticeship. It’s fantastic to hear you’re close to completing your Level 3, such a great achievement. Wishing you all the best for the finish line!

Rated 5 out of 5 stars

Kerry has been a wonderful tutor

Kerry has been a wonderful tutor, she gives great advice and is always happy to help with any question I’ve had! My apprenticeship has been wonderful and Kerry’s support has been phenomenal!

24 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Chloe, Thank you for your lovely feedback. We’re so pleased to hear that your personal tutor has been such a supportive part of your apprenticeship journey.

Having someone who offers clear advice and is always there to help can make a real difference, and it’s wonderful to know you’ve had such a positive experience.

Rated 4 out of 5 stars

i really enjoyed my apprenticeship

i really enjoyed my apprenticeship, the websites really easy to follow and workshops are brilliant and really engaging.

24 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rizwana, Thank you for your lovely feedback. We’re delighted to hear about your positive experience working with Shaping Lives over the years.

We really appreciate your continued trust in us and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Would recommend this company

HI, I'd just like to leave a review on our positive experience with Shaping Lives. We as a setting, have used this company many times over the years. Navdeep the senior development manager is great at what she does, she amazingly clear about what is involved with the courses and how the funding works. Navdeep will also constantly check in to students are happy and if any further support is required. The tutors have good communication with the students and everything seems to work pleasantly well.

17 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Rizwana, Thank you for your feedback. We’re delighted to hear about your positive experience working with Shaping Lives over the years. It’s great to know that the support, clear guidance and regular check-ins have made a difference for both your setting and your learners.

We really appreciate your continued trust in us and look forward to supporting you again in the future.

Rated 5 out of 5 stars

Deborah my tutor was a great support…

Deborah my tutor was a great support and answered any questions I had and supported me through my EPA giving me confidence.

16 March 2026
Unprompted review
Shaping Lives logo

Reply from Shaping Lives

Hi Dempsey, Thank you for your kind words. We’re so pleased to hear that your personal tutor supported you throughout your EPA and helped build your confidence along the way. Wishing you every success in your next steps.

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