I just received my bodysuit, and unfortunately it came in a little large in the cups (I followed the sizing chart for a D cup, so maybe worth sizing down). After contacting customer service, Olivia ha... See more
shapewind.com
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased the backless Shapewind Invisible Bodysuits for myself and two friends who are plus size (they are top heavy, I am more bottom heavy.) The product didn't fit any of us correctly so I had to... See more
My initial order did not fit as expected based on the sizing chart provided, so I requested a return. Linda provided support in getting me a free replacement in a different size ASAP. While it does ta... See more
I ordered the bodysuit in two sizes because I was unsure which would be the better fit. I contacted customer service about returning the bodysuit I did not need. Linda and Olivia were both very helpfu... See more
I placed an order for the invisible…
I placed an order for the invisible bodysuit and when I received it I was very upset it’s not for me, I’m thick and it didn’t not look good, I requested a refund and was told I couldn’t get one so I was already upset but the OLVIA went out of her way to satisfied me as a customer and make me happy, since that wasn’t the right one for my body she sent over bodysuit that fit just right! Thank you so much OLVIA!
Amazing customer service
I could not be more pleased with this company. I ordered a size too small so I reached out to customer service. Olivia was extremely helpful. Fixed my issue and was very fast. Will be ordering from Thai company again.
I ordered two bodysuits they were…
I ordered two bodysuits they were different in size. But Olivia took care of me. The customer service I got was the best I have ever recieved. Thank you Olivia.
Customer service is awesome
Customer service is awesome, they will go above and beyond to make sure you are satisfied with your purchase!
The best
The best! So sweet and accommodating! Great communication, timely responses, problem solved quickly too!!
Plus size beware / awesome customer service…
I purchased the backless Shapewind Invisible Bodysuits for myself and two friends who are plus size (they are top heavy, I am more bottom heavy.) The product didn't fit any of us correctly so I had to contact customer service. Olivia was fantastic! She has been patient and thorough with all of my questions about where things go from here. She stated we could not get a refund unless the item was damaged but she did recommend another product (the regular shapewear body suit) for us to try and is shipping those to me instead free of charge. Thank you for your help Olivia!
Scammers
I would give 0 stars if I could.
Long story short this is a scamming site. They take your money give you cheap items that are defective and do not fit and then refuse to accept returns or give your money back.
No ' Olivia ' I don't want to pick another defective cheap item in exchange for the first defective, cheap item'
After 3 days of going back and forth with what felt like an overly friendly computer- they stopped answering my emails and refused to fix the problem.
This is a scammer and probably stole the body suit design from a legit business.
Only way to get your money back is to report them to your bank and please tell others about this horrible site!
Customer service is helpful
Olivia was helpful with exchanging a new sized item sent to me for free! Unfortunately for my body type (I have a slim body and very full cups) the invisible body suit did not sit right on me with the size I had ordered.
4 star rating only because the sizing guide is a bit difficult to follow, and the cups seem to be fairly gap producing on the sides. Apart from that the bodysuit is soft and comfortable, not much shaping happening but you do feel more supported and held together than without. The fact the suit had three different attachment points to work for any type of backing is a HUGE win in my book, however I don't think this would do well without the strap.
The product quality is absolutely…
The product quality is absolutely amazing ! Just as seen on the website and has great hold!
The staff are brilliant! Olivia in particular was so kind and took care of my order.
Excellent customer service
I ordered a Shapewind bodysuit and it arrived with twisted straps and the size was too big. I contacted them and they were very quick to respond and fix the problem. I asked for new straps, but they said they’d send a new bodysuit in a smaller size. The customer service rep was very efficient and helpful. I was pleasantly surprised and really happy. Now I am waiting for my new order. Can’t wait to try it on 😊
Great customer service!
Olivia was amazing! I was a bit upset with some confusion in an order I placed and she was nothing but incredibly professional and sweet. She helped handle the situation and get the information I needed in a very quick way.
Great customer service!!
Giving Shapewind a 4 star rating, more so for the great customer service! Olivia was so helpful with providing me the terms of return and reviewing having a new sized item sent to me for free! Unfortunately for my body type (I have a very short torso and a bit more side boob) the invisible body suit did not sit right on me with the size I had ordered. However, Olivia was able to send me a bigger size! She worked with me just about everyday for a week to assist me!
Great company, Great products
Great company, their products are great. Customer service is very quick and personable. I wanted to exchange and item and they took care of it right away, they want it to be right for you which you don't find too often anymore. Highly recommend Shapewind!!
Customer service was fantastic
Customer service was fantastic! Super helpful and kind
Don’t waste your money
Don’t waste your money! The size chart isn’t accurate! A size 3XL would barely cover my size 44DD boobs. Their customer service & refund policies are a joke too. They will only issue a refund if you have photographic proof that your product arrived damaged and all email responses I got were clearly computer generated. Definitely not worth the money!!!
Amazing customer service
Amazing customer service! Fast shipping and great communication. Wonderful fit and can't wait to wear it for the rest of the summer.
Don't waste your money
Don't waste your money. The products are very cheap. If you have a large chest and medium bottom there is no size that will work. And they do not honor their refund policy that is posted on the product page.
Fast service
Fast service. I recently moved and used the wrong address for my shipping and it was sent back! Their customer service responded quickly and is now sending to the right address. so grateful and cannot wait to get my order!!
Fits the girls for large chested women!
I thought this wasn’t going to fit for my large chest (34 DDD) but I’m so glad it did! Fits great and holds the girls in! I’m so happy to get to wear backless dresses now! Customer service was great and very accommodating! They were able to fulfill my needs and very understanding.
Great Customer Service!
I placed an order for the bodysuit, but I ended up getting it in the wrong size (my mistake). The material felt really nice and it's well made, but as it was the wrong size it didn't work for me. I reached out to customer service, and Olivia was very kind and awesome! She helped me out and guided me towards receiving the correct size. Prompt, friendly, fast service! Looking forward to trying the right size:)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







