Not the best ordered in good time needed it for Saturday they said there was a delay in supply, did offer 20 per cent but I think you get this most times anyway. Had to go 3 days without injection... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best collagen! I have seen the effects on my hair and joints. No taste, no smell I always dissolve in morning drinks. Clean packaging, professional and clear instructions on dosage.
If I could give more than 5 stars I would! Shape8 have really helped me achieve my dream weight and made it so simple to achieve this. The website is easy to navigate, everything is clearly explain... See more
Company replied
I ordered Mounjaro from Shape8 and subsequently came across lots of negative reviews which worried me. I contacted them and they reassured me all was fine so I proceeded. Anyway, I did not need to wor... See more
Company replied
3.5
Average
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with the service provided by…
Very happy with the service provided by this company and received the order as expected
Will definitely use again in the future
9 December 2025
Unprompted review
Reply from Shape8
Hi Lauren
Perfect, we are so pleased you are happy with service provided and we appreciate you taking your time to provide us with a 5* review.
We look forward to serving you again on your next order 😊
Kind regards
Shape8
Outstanding Service
I had an excellent experience with this company. Their professionalism stood out from the very beginning—clear communication, friendly support, and a genuine commitment to customer satisfaction. My order arrived much faster than expected, and the delivery process was smooth and hassle-free.
I’m extremely impressed and will definitely be returning as a customer. Highly recommended!
9 December 2025
Unprompted review
Reply from Shape8
Hi Paulina,
We really appreciate the time you have taken our of your day to provide us with a 5* review.
What a lovely review to read! Our customer service team love hearing such positive experience from our customers 😊
We are super grateful that you appreciate how hard our customer service team work to ensure customers experience the best service from start to finish.
We welcome you back anytime to place a new order 😊
Kind regards
Shape8
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.