The tubs of gel were a good price and good value for money. My Order was processed quickly and got to me quickly too but the tubs of gel needed to be bubble wrapped individually as the top on one of... See more
Company replied
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Your Ultimate Destination for Hair and Beauty Care With over 20 years of experience in the beauty industry, Shaba is your go-to online store for all things hair and skincare. We are proud to offer a vast selection of over 45,000 products spanning across 450 brands ensuring that you find exactly what you need to look and feel your best.
112c HIGH STREET WALTHAMSTOW , E17 7JY, LONDON , United Kingdom
Replied to 60% of negative reviews
Typically replies within 1 week
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Ordered some shampoo and conditioner. Came within 6 days of ordering, the delay was due to the incompetent royal mail however when issue was brought up I got a response within 5 minutes so absolutely cannot fault this company, really good prices and very quick customer service 👍
Fast delivery, good rewards system
Can be competitive on pricing.
Great selection of products Aunt Jackie’s American product for hair type 4
Order arrived in good time and is exactly what I ordered and expected.
The product I chose was not suitable for my hair but Shabba refunded me the full cost without any issues.
Quick service and great quality hair at the best price
Very nice products reasonable prices definitely recommend.👌🏻
Good quality products and prices. Excellent customer care and prompt delivery. Highly recommended
This was my first time buying online and I was so relieved but really disappointed. I’m a uni student and was in desperate need of hair products. Usually when I’m home Shaba is one of my local stores and they good prices online and in store. Ordering online was easy but my package took over a week to arrive and there was very little communication, one of the items I wanted was out of stock and that’s what caused the delay. At the time of placing my order on the site it said was in stock and during my wait it reminded that way , but I didn’t hear anything. My only way of communicating was through emails that’s didn’t get human responses days after. Your communication needs major improvements but otherwise once I was told that the I the was out of stock I could choose to either refund for or replace. I replaced and had my original order with the replacement sent to me the next day. This wouldn’t have been such an issue if my current products weren’t running out and me desperately needing my hair done. Otherwise not bad but please do better.

Reply from Shabacosmetics
This was the only company who still stocked the Majirel hair colour I needed. I ordered it Friday and it arrived Monday.
can’t trust the products as package so damaged and I have emailed them and they have not responded .

Reply from Shabacosmetics
Easy to use and really quick delivery. Will definitely use again.
Good quality of product.
The delivery was late and didn’t meet up with what I intended to use the product for.
You can do better with your delivery.

Reply from Shabacosmetics
The delivery was great and it came on time . But I bought the boho bundle and used it to make jayda wayda braids it keeps shedding off and for the price I paid I would expected better quality and it does not say on the website the boho would come as tracks .

Reply from Shabacosmetics
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