Very professional delivery service. I ordered an Origin mattress and SGK delivered it. They called hours beforehand to let me know their ETA and sent a message when they hit traffic telling me about... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely excellent delivery service. We were advised a few days in advance of a 3 hour time slot, then on the morning we got regular updates, then a precise time for delivery. Our house is not on a... See more
Company replied
Albeit slightly earlier than suggested but shouldn’t complain. Very helpful, courteous and polite. Carried the mattress into the house and left it where I wanted it. Impressed that they were cheerful... See more
Company replied
Excellent communication. Notified of the time slot via email and text. Tracking link was good and easy to use. The delivery men called 40mins before arrival. On arriving both men were very considerat... See more
Company replied
Company details
- Courier and Delivery Service
- Delivery Service
- Logistics Service
- Shipping Company
- Shipping Service
- Storage Facility
Written by the company
We are a Bespoke Two Man Delivery Service that serve anywhere in the UK. We collect free of charge in most regions of the UK. We pride in feedback off our customers, retailers , outlets and people in their homes.
Contact info
United Kingdom
- 01902 962575
- info@sgkdistribution.co.uk
- sgkdistribution.co.uk
4.7
Excellent
30K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Driver called to say he was delivering…
Driver called to say he was delivering earlier than time slot offered which pleased me.
Driver was polite when delivering
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Bernard Francis,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very easy experience ordered delivered…
Very easy experience ordered delivered sorted thank you very much
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Janet Allen,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Spot on time delivery
They phoned with a delivery time,that was spot on and the guys were very courteous and helpful. Really appreciated.
Paul.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Paul Crickmore,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great service
Excellent service kept you updated all the time, gave you a good time slot you could change if needed.
28 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Linda Fred,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The large item I ordered was delivered…
The large item I ordered was delivered on time. The 3hr timeslot is much better than some others that have you waiting around all day. Communications were timely. The guys that delivered it were spot on and took all the heavy items around back where I needed them. Top Class, Thanks.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Kev Lye,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Such helpful couriers
The delivery was delayed but the two guys who came were super helpful. They hauled a king size mattress up three flights of stairs for me even though they didn’t technically have to. Thank you!
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Jo Jacobson,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great service
On time, polite, helpful, phoned 20 minutes before arrival - perfect.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear M Melanie Lewis,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery was fine but person that…
Delivery was fine but person that delivered made me uneasy. Took a photo of parcel(that’s expected) then took a picture of my open door and then another of my front garden and ran back to van
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear The Eld Of,
Thank you for your feedback.
We're glad the delivery itself went smoothly, but we're sorry to hear the driver’s behaviour made you feel uneasy. Drivers may take proof-of-delivery photos, however your comments about the additional photos and the way the situation was handled are concerning.
We appreciate you bringing this to our attention and will ensure this is reviewed with the delivery team.
Many Thanks,
The SGK Team
Good polite lads
Good polite lads, haven't looked at the item delivered but fair play to them. 🙂💯
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Customer,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent delivery
Excellent delivery, on time and carried mattress right into the room. A1 Service.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Denham Pearce,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Fantastic service
Brilliant communication from the moment I purchased the mattress. Regular updates via email and telephone calls. Very impressive.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Kate,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Good communication
Good communication, called prior to delivery and updated time slot was appreciated. Packaged undamaged and in good condition.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear GMDIN,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Excellent service on behalf of Fable room
Had a call to say the deliver was about 30 mins away, then the van arrived.
Driver and mate both courteous and delivered the rug exactly as requested.
Excellent service.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Lorna MD,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Delivery service
Really surprised with delivery service.Got couple of txt messages,first with 3 hours slot,then 30mins slot of arriving time.Drivers were friendly and polite
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Diana Tomanas,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Perfect service
I received a 3 hour time slot the day before delivery and then I phone call with a 30 minute slot on the day. They turned up on time, took the mattress upstairs and helped me unbox it. Cannot fault, perfect service.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Klouise,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
The guys that delivered the product…
The guys that delivered the product where very helpful and polite. Very good service.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Gary Nash,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
On time and very polite
Called prior to delivery to check I was still ok for delivery. Very polite, respectful of property and delivered in perfect condition. Couldn't fault their service.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Samantha,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Very helpful
My mum met the drivers for me, she said very helpful, courteous and polite. Carried the crate into the house and left it where I wanted it. She was impressed that they did that as the Pilate machine was very heavy. Thanks
22 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Shelly Oates,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Great service
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear James Brown,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
Friendly on time service
Friendly on time service. They give you a time slot and stick to it. What more can you ask for. Thankyou.
27 May 2026
Unprompted review
Reply from SGK Distribution Ltd
Dear Wayne,
Thank you for your 5-star review!
We’re truly grateful for your kind feedback and pleased to know that your experience lived up to expectations.
Our team works hard to deliver great service, and it’s always rewarding to hear when that effort is appreciated.
Thanks again for your support, we look forward to serving you again in the future.
Warm regards,
The SGK Team
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