A great machine at a bargain price, plus free extras that were actually really good (the huge sewing threads box was fantastic, I was expecting tiny spools but they're huge!). Fast delivery, well pack... See more
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We have purchased many machines from Sewing Machines Direct over the years and have never been disappointed. It is the only place we will buy from. Excellent quality, very fast and efficient delivery... See more
Despatched quickly and received well packaged, that's why I'm a returning customer. Will be shopping here again in the near future.
Cheaper machines than anywhere else I looked and same day dispatch, delivered by DPD the next day. Fantastic service! Not so impressed with DPD just knocking and leaving on the doorstep. I know it sa... See more
Company details
- Sewing Machine Store
- Appliance Store
- Electronics Store
- Hobby Store
- Sewing Machine Repair Service
- Sewing Shop
Information provided by various external sources
Sewing Machines Direct (SMD) is a family-run business that has supplied sewing machines and associated products since 1960. We specialise in supplying sewing machines, overlockers, embellishers, embroidery machines, sewing/embroidery machines, steam presses, roller presses and various sewing accessories. We are aware that in today's increasingly competitive environment, it is important that we continue to focus our efforts in maintaining the first class customer service that we try to provide. Feedback lets us know what we are doing well and also what we can do better. Receiving feedback from customers and also by the amount of repeat and recommended business we receive, we feel that we are going some way to achieving our goals and that our efforts are being recognised and appreciated.
First class customer service is our number 1 priority.
Written by the company
Contact info
Miners Road, Llay Industrial Estate, LL12 0PJ, Wrexham
- 01978851235
- info@sewingmachines.co.uk
- sewingmachines.co.uk
4.9
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Love this company and the way I was treated
Love this company and the way I was treated. I spoke to Russell over the phone, as I had put wrong information in the order form, he sorted this out super quick and my order was made. It even got delivered the very next day.
I will recommend this company to my sewing friends without hesitation. Love my new machine.
16 May 2026
Unprompted review
Fast efficient delivery and service
Fast efficient delivery and service. It's a very good seeing machjne. Happy with my purchase
19 April 2026
Absolutely brilliant customer service…
Absolutely brilliant customer service from the lovely Russell. Delivery was spot on, packing was great and my machine is fantastic. Will definitely use again and recommend.
25 April 2026
Unprompted review
Excellent Service!
Placed my order online via the website which was easy to navigate. Prices were competitive. Delivery was extremely quick. The products arrived in perfect condition and very well packaged.
28 April 2026
Great customer service
Great customer service. They were really patient with all my questions and super helpful throughout. The product is amazing too, and im really happy with it
17 April 2026
very pleased
very pleased , new machine arrived next day. excellent service. this was my second purchase from SMD, and I will purchase from them in the future. Well done team.
7 May 2026
Great pre and aftersale service
Great pre and aftersale service. Helpful in answering any questions you may have. Wife could not see how do a certain stitch, a phone call and it was sorted.
Highly recommend.
7 May 2026
The description of the sewing machine…
The description of the sewing machine was spot on, delivery was very quick and the machine does exactly what it says it will do
30 April 2026
Happy Customer
Ordered one day received next day postage was a little expensive for small items but other than that this is always my go to company for my machine products .
6 May 2026
The communication is excellent and all…
The communication is excellent and all emails are replied to very quickly.
My machine arrived the next day and I am very pleased with it.
I would recommend this company to everyone
5 May 2026
My sewing machine arrived the next day
My sewing machine arrived the next day. I’m very happy with the service.
30 April 2026
Really quick delivery
Really quick delivery, nice freebies too. Haven't used my machine yet but it started up ok and was well packaged.
1 May 2026
Great product and service.
29 April 2026
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