The website was extremely informative. It gave an in depth description of every product and I was therefore able to order the item best suited for my needs. I was also very impressed by the after sal... See more
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See what reviewers are saying
I spent a long time researching a replacement for my almost 50 year old Bernina after it stopped working. The new machine was delivered less than 24 hours after I placed my order and is as described... See more
A great machine at a bargain price, plus free extras that were actually really good (the huge sewing threads box was fantastic, I was expecting tiny spools but they're huge!). Fast delivery, well pack... See more
We have purchased many machines from Sewing Machines Direct over the years and have never been disappointed. It is the only place we will buy from. Excellent quality, very fast and efficient delivery... See more
Company details
- Sewing Machine Store
- Appliance Store
- Electronics Store
- Hobby Store
- Sewing Machine Repair Service
- Sewing Shop
Information provided by various external sources
Sewing Machines Direct (SMD) is a family-run business that has supplied sewing machines and associated products since 1960. We specialise in supplying sewing machines, overlockers, embellishers, embroidery machines, sewing/embroidery machines, steam presses, roller presses and various sewing accessories. We are aware that in today's increasingly competitive environment, it is important that we continue to focus our efforts in maintaining the first class customer service that we try to provide. Feedback lets us know what we are doing well and also what we can do better. Receiving feedback from customers and also by the amount of repeat and recommended business we receive, we feel that we are going some way to achieving our goals and that our efforts are being recognised and appreciated.
First class customer service is our number 1 priority.
Written by the company
Contact info
Miners Road, Llay Industrial Estate, LL12 0PJ, Wrexham
- 01978851235
- info@sewingmachines.co.uk
- sewingmachines.co.uk
4.9
Excellent
21K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Happy Customer
Ordered one day received next day postage was a little expensive for small items but other than that this is always my go to company for my machine products .
6 May 2026
The communication is excellent and all…
The communication is excellent and all emails are replied to very quickly.
My machine arrived the next day and I am very pleased with it.
I would recommend this company to everyone
5 May 2026
My sewing machine arrived the next day
My sewing machine arrived the next day. I’m very happy with the service.
30 April 2026
Really quick delivery
Really quick delivery, nice freebies too. Haven't used my machine yet but it started up ok and was well packaged.
1 May 2026
Great product and service.
29 April 2026
Great selection, quick delivery!
A great selection of items at good prices and incredibly quick delivery. Even though I ordered just after the 4pm cut off my machine was still dispatched right away and it arrived the next day. I will be ordering from here again!
28 April 2026
Just the level of service you would…
Just the level of service you would expect for a high quality (and expensive) item. Beautifully and robustly packed. In fact so well packed it’s quite difficult to unpack on your own!
27 April 2026
Excellent service
Excellent service, I made an initial enquiry and got a quick response from Russell. Ordered my machine and it was delivered by DPD the next day!
27 April 2026
my machine and a beautiful soft but…
my machine and a beautiful soft but sturdy carry bag arrived ontime exactly as email forcast.
5 April 2026
Very speedy service and delivery
Very speedy service and delivery. Excellent company to deal with
3 April 2026
Good ultra quick service
23 April 2026
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