Seven Colonial Reviews 388

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I LOVE this store! If I could order one of everything I would. Beautiful home furnishings, jewelry and stuff to pamper yourself. Who needs to leave their house for holiday shopping, Seven Colonia... See more

Rated 5 out of 5 stars

I bought a couple of heavy terra-cotta garden ornaments/faceted spheres when they were on sale. Despite the fantastic lowered price, and great 10$ shipping for both, they double boxed each one with am... See more

Rated 5 out of 5 stars

I ordered glass, animal-shaped salt & pepper shakers (mice for myself, & cats for my sister-in-law, next purchase--the hedgehogs?) for Christmas. The customer service rep told me the cats were "new, i... See more

Rated 5 out of 5 stars

As we just celebrated our 50th wedding anniversary, we wanted our firstborn grandson and his wife to have a journal to commemorate their journies as Naval Officer and lovely wife. We never thou... See more

Company details

  1. Interior Designer
  2. Furniture Store

Information provided by various external sources

The warm heart of contemporary design in the Hollywood Hills. Seven Colonial makes it easy for design-conscious consumers, wherever they live, to grace their homes with the easy elegance, touch of glamour and casual chic of the Hollywood Hills lifestyle in Southern California.Our collections reflect what we love about life in the Hollywood Hills. We curate great home décor and accessories at reasonable prices.


Contact info

5.0

Excellent

TrustScore 5 out of 5

388 reviews

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Rated 5 out of 5 stars

Amazing product and customer service

I ordered two beautiful vases that other companies were selling at higher prices and they came not only securely wrapped in bubble wrap but also in an entire box of package peanuts, there as no way they were breaking! Additionally, I requested to have a price adjustment after I noticed they were having a President’s Day sale and they responded by crediting my card within hours. Extremely impressed by the product and Leon’s customer service!

19 February 2019
Unprompted review
Rated 4 out of 5 stars

One of the best things I ordered…

One of the best things I ordered online. The reason for 4 stars not 5 is because the decoration on the vase lid was mistup a little bet when I open it. It needs to be glued in better way.

16 February 2019
Unprompted review
Seven Colonial logo

Reply from Seven Colonial

We're so sorry about the lid. This item is discontinued by Zodax and this was the very last one. If we had one, we would happily send another lid. We gave you a discount on your order (as a refund back to your payment method) for the inconvenience.

Rated 5 out of 5 stars

Absolutely unparalleled customer service!

My item was packed extremely well! There was so much care taken in the way my order was shipped, ensuring it came in perfect condition. I reached out to Seven Colonial about a missed shipping notification (an issue with Gmail, not them) and had a response in record time. This was a wonderful experience. I'll be a repeat customer for sure!

14 February 2019
Unprompted review
Rated 5 out of 5 stars

I recently placed an order with Seven…

I recently placed an order with Seven Colonial. However, due to a problem at the supplier's end, I did not receive the item I ordered. Leon in customer service worked to communicate with the supplier and within a few days, I received a full refund. I would not hesitate to order from Seven Colonial again!

26 January 2019
Unprompted review
Rated 5 out of 5 stars

great customer service

Colonial Seven just refunded my order because of a shipping delay. I contacted them about the delay and they unexpectedly refunded by order. Now that’s great customer service.

29 December 2018
Unprompted review
Rated 1 out of 5 stars

Beware of shipping and tax charges.... other companies do not charge!

I just wanted to respond to "Jay". It is true that the price is lower here, but it cost only ~ $2.00 more on Houzz and they did not charge any shipping or tax! A savings of approximately $10.00, net savings about $8.00!

19 December 2018
Unprompted review
Seven Colonial logo

Reply from Seven Colonial

You don't mention which item(s) you were looking at (nor do you know what Jay purchased). We're based in Los Angeles, so we are required by the State of California to collect sales tax if we're shipping within the state. If you're outside California, there is no sales tax. Shipping is free for orders $100 or more and very reasonable for orders less than that.

Rated 5 out of 5 stars

Very Satisfied!

The item I wanted was priced less than any other site I could find. Free shipping and fast delivery were pluses. Highly recommended company.

17 December 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

I somehow didn't finish an order that I thought I had. When I questioned why I hadn't received my order, they quickly got back to me with what had happened and got me my order in time for my party. Outstanding customer service and was very happy with my carafe as well.

17 December 2018
Unprompted review

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