Settio Property Experience Ltd Reviews 2,232

I've been very imporessed with every aspect of the service offered. Timely and clear communication, professional in every respect.
So far my experience is from onboarding me as a landlord, search for a tenant and the start of the tenancy. No complaints and looking forward to a long and fruitful relationship.

The whole experience has been very smooth and fast; from completion to furniture purchase and securing tenants. Impressed with the excellent services provided by Jerry, Sophie, Matt and Robin!

Our property manager Danny Pope has been so helpful and fast to any queries or issues we’ve had in our first month renting with Settio.

Holly has been our unit property manager since 2023. She has been a fantastic manager, she has kept us updated all our tenants needs with good communications and resolved all issues promptly. We get very detailed midterm unit inspection and this helps to maintain the unit in a pristine condition as possible. A shout out to Holly for that. Thanks Holly!!

The property inspection is always detailed with full explanations & report by Danny of Settio Property Experience.

As property owner , it is so relax to rely on their professional property management services

My experience with Settio has been truly exceptional. Their response time is impressive and they just take care of everything and I don't have to worry about anything. My account manager is Jacob Oram‑Pilcher and he is doing an amazing job.

Smooth and efficient onboarding of new tenant for our property. Thanks to Ms Georgina Routh and her team.

Holly Keeney followed up with my mid-term inspection and everything went well. Thank you for the service

I’ve had a great experience with Settio from the very beginning. The whole process — from viewing the apartment to moving in — was smooth, well-organised, and clearly communicated.

Leo was fantastic during the viewing and move-in process. He was friendly, professional, and very helpful in making everything feel easy and stress-free. Since moving in, Holly has been an excellent property manager — always responsive, supportive, and quick to help whenever needed.

It’s really reassuring to have such a professional and approachable team managing the property. Thank you, to the Settio team, specially Leo and Holly, for your continued support!

The property inspection was inadequate. On the very first day of moving into the apartment, at least three problems were discovered but they were not included in the move-in inspection report. When I was collecting the apartment keys, the agent informed me that there was no mail-box key, which meant that every time I needed to check my mails, I had to go to the concierge for help. The bed legs in the bedroom were broken, the electric windows in the bedroom couldn't be opened or closed, there were mold spots in the bathroom, and I reported these problems to Settio. However, no one ever replied. They were extremely irresponsible. The worst was the kitchen sink. Every night, a foul smell would seep out from it and fill the entire living room. This wasn't caused by kitchen garbage because I hardly used it. This smell made me vomit and I couldn't live in the living room. Even when there were such problems that seriously affected my daily life, Settio still did nothing.

I have had a very positive experience working with Jacob Oram-Pilcher as our Property Manager.

Jacob has been consistently professional, responsive and proactive in his communication. His recent inspection report was thorough and clearly presented, and it was reassuring to know that the property is being maintained in immaculate condition. I especially appreciated that he took the time to compliment the tenants during his visit, which reflects a thoughtful and respectful approach to management.

It gives us confidence as overseas owners to know that our property is being well looked after, with no issues overlooked and no unnecessary escalation. Jacob’s calm, clear updates and attention to detail make the entire process smooth and stress free.

We are very happy with the service provided and would not hesitate to recommend Jacob and the team to anyone looking for reliable property management support.

Adrian Chiang

Decided to try Settio after many years with Life Residential. Very impressed with their service - the team is very competent and professional, got things done promptly and provided timely updates and advice.

My personal experience has been fabulous. Very professional in the approach and dealings, very timely with update. The people are polite with openness to help, even with most trivial query / clarifications.

I recently just moved in to a new property to rent. Over the past few months I’ve been looking and Max had been great sending me different properties until I found the right one. Then Georgina made the process from holding deposit to moving very seamless. Excellent team and would recommend to anyone who’s in search for good Lettings agent, to use Settio.

A most efficient and competent team delivering prompt and personalised service! Thank you for everything!

We had Fleur as our agent helping us find and view properties in Manchester. She was amazing and very easy to keep in contact with and was very helpful in providing us videos of apartments when we couldn’t drive down from Scotland to see them. Overall we had a very pleasant experience with settio moving into our new home!

Very good experience and quick response. Thank you, Holly.

Dear Holly,

I am writing to express my sincere gratitude for your exceptional support in managing my rental affairs. Your dedication and attention to detail have made the process incredibly smooth and enjoyable.

I truly appreciate the close communication we've had, which has helped me feel confident in your management of my property. Knowing that it is well cared for brings me great peace of mind.

Best wishes,

Settio Property have been managing my properties for the last 8 years, to my great satisfaction.
The property manager has been Holly Keeney, who has done and continues to do a great job for me. She keeps in regular contact and keeps me informed and up to date of everything going on and warns me if there are any surprises, before they happen. Where discretion or some urgency may be required, she takes the responsibility and makes the decision herself.
Holly is one of those stars that makes owning a property while overseas, a pleasure.
Thank you to Settio and Holly Keeney.