Settio Property Experience Ltd Reviews 2,232

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 426 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the excellent service and professional staff who are often described as helpful and efficient. Many customers appreciate the responsive and clear communication, which contributes to a smooth and stress-free experience. Reviewers consistently praise the team's dedication and attention to detail, noting that they go above and beyond to manage properties and resolve issues promptly, making them highly recommendable. However, some people were dissatisfied with the service, mentioning issues with unaddressed property damage and a lack of follow-up on concerns. These reviewers also reported slow or nonexistent responses to emails and felt that their needs as tenants were ignored, leading to frustrating experiences.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting efficient service, great... See more

Response time

Users describe positive interactions with response times, highlighting the team's excellent communication,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's excellent communication,... See more

User experience

People report positive experiences with user experience, finding the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Fleur as our agent helping us find and view properties in Manchester. She was amazing and very easy to keep in contact with and was very helpful in providing us videos of apartments when we cou... See more

Rated 5 out of 5 stars

Thank you to an incredible team — Alessia, Frances, Sam, Danny, Sarah, Josh, Nadine, Oliver, Samina, Holly, Giovanna, and Scarlet. We have been working alongside Settio now for over a year. They... See more

Rated 5 out of 5 stars

I recently just moved in to a new property to rent. Over the past few months I’ve been looking and Max had been great sending me different properties until I found the right one. Then Georgina made th... See more

Rated 5 out of 5 stars

Settio Property have been managing my properties for the last 8 years, to my great satisfaction. The property manager has been Holly Keeney, who has done and continues to do a great job for me. Sh... See more


Company details

  1. Real Estate Agency
  2. Investment Service
  3. Property Investment
  4. Property Management Company
  5. Real Estate Rental Agency

Written by the company

At Settio it's our mission to make transacting in property an enjoyable experience for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Holly Good Show !

Holly has always been informed, super efficient and thorough and this service is very much appreciated. Keep up the great work, many thanks for being so professional !

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Our property manager Sam Bell is highly responsible, she kept us updated regularly thru the email such as the half-yearly inspection or any issues with the property . Also our property was renewed on a timely manner . We are happy with the services provided by Settio & Sam .

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Sam Bell has been a pleasure to deal…

Sam Bell has been a pleasure to deal with. He secured a great tenant for my unit and was extremely helpful throughout the process. Sam is always willing to assist and communicates clearly, keeping me informed at every stage. He is a valuable asset to Settio and comes highly recommended.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Services Holly

Holly is amazing and a star performer to us. She is responsive, communicative, to the point, pro-active and represents us with the best interests in mind. Have been working with her for more than 2 years and each and every engagement that I have with her, she leaves me with a positive note about her services. Look forward to having a continued partnership with her and Settio!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

As a landlord renting my property…

As a landlord renting my property through Settio, Sam has been superb in terms of his service and attentiveness. He’s incredibly quick to respond even after work hours, I know my tenants are in good hands with him.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience working…

I had an amazing experience working with Fleur! She made the whole process of finding and moving into my new property so smooth and stress-free. From start to finish, she was professional, friendly, and always quick to respond to any questions I had.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Great team at Settio!

I have worked with Settio for a number of years particularly the Property Management side of the business.
The whole team are professional, great to work with and provide excellent customer service.
I wouldn't hesitate to recommend Settio & the team to look after your property needs.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic five star service!

Frances Williams was so helpful with getting my deposit back at the end of my tenancy. She has been incredibly knowledgeable, gone above beyond and has been so eager to answer any questions I've had. I would 100% recommend her to my friends!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

We’ve had a great experience so far with Settio. Fleur has been really helpful and has answered all of our questions throughout the viewing and referencing process. She’s made everything smooth and stress free!

27 October 2025
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of working with fleur

We had the pleasure of working with Fleur from settio, and she was absolutely amazing from start to finish. She went above and beyond to help us secure our new apartment, guiding us through every step with kindness, patience, and professionalism. Communication was always smooth and prompt, and she made what could have been a stressful process feel easy and positive. We’re so grateful for her help — highly recommend Fleur

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Danny Pope for being helpful…

Thank you Danny Pope for being helpful and always there when we need help in terms of tenancy.
No doubt Settio company is fantastic and has professional members. They solved our house hold problems efficiently like fridge work, door key etc

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional service with post rental

Professional service with post rental services and securing new tenants.
Giovanna Saunders provided concise post rental updates and follow up closely with ex-tenants to ensure all charges and compensation are accounted for.

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23 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Property Management Experience

The property manager holly keeney has been highly professional and reliable. The property manager is patient, organised, and communicates clearly, ensuring that every issue is handled quickly and efficiently. The whole process has been smooth and transparent, showing great attention to detail and care for tenants. The company provides excellent service with a strong sense of responsibility and efficiency, making the living experience very comfortable and stress-free. I truly appreciate their professionalism and support, and would confidently recommend this management company to anyone looking for a well-managed and tenant-focused property.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

An easy company to go through very…

An easy company to go through very stress free and offer alot of advice and guidance. Fleur made our apartment hunting feel like a breeze for us. Especially in the past having such awful experiences I thought I was going to be super stressed with the apartment moving situation but again Fleur helped in everyway and went really above and beyond to make it seem so simple! We can’t wait to get the keys to our new place ! Thank you for all your help! X

23 October 2025
Unprompted review

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