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See what reviewers are saying

Rated 1 out of 5 stars

Jokers but not funny. Made order for a very simple piece of plastic for a Concept 2. Got the order confirmation, never heard anything since. No response to a contact us via their web site which... See more

Rated 5 out of 5 stars

I don’t usually leave reviews, but when I do, it’s because I’ve encountered something truly exceptional. From start to finish, every time he comes, the experience has been nothing short of spot on. Th... See more

Rated 5 out of 5 stars

Dale visited us from Oxford over the past two days to service our equipment, and as always, he was incredibly helpful, efficient, and professional throughout. He was able to fix nearly all of the iss... See more

Company replied

Rated 5 out of 5 stars

Dale is always very helpful and professional and clearly explains what work has been carried out and what work still needs to be done. He is more than happy to help look into other issues on his visit... See more

Company replied

Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Repair Service

Written by the company

Our mission is to provide top-quality servicing and maintenance solutions to fitness facilities across the UK. We strive to be the trusted partner for gym owners and operators, offering exceptional customer service, fast response times, and competitive pricing. Our team of experienced technicians is dedicated to ensuring that every piece of equipment we service is safe, reliable, and performing at peak levels. We are committed to delivering value to our customers, helping them achieve their fitness goals and enhancing their members' overall experience. As an extension of our services, we supply a range of gym equipment parts across the UK and Europe to independent gyms and home gym users.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 month

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andy was friendly and thoroughly…

Andy was friendly and thoroughly professional, going above and beyond the call of duty.

21 February 2023
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Great to know, thanks for the review!

Rated 5 out of 5 stars

Great job!

Dale was very helpful and quickly identified and solved the problem.

20 February 2023
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Hi Maria, thanks for taking the time to leave a review! Glad Dale solved your problem for you!

Rated 5 out of 5 stars

Great job

Dale was helpful and quickly identified and solved the problem

20 February 2023
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Appreciate the review!

Rated 5 out of 5 stars

Ordered a refreshed C2 Rower - like new!

Ordered a refreshed C2 Rower
It's like a brand new one, for a lot less than a brand new one and second hand ones from eBay!
Ian advised me well and it was delivered exactly when I was told to expect it, updated by Ian throughout.
Now all I need is for them to get a C2 bike for me to buy too and I'll be back for more!

16 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Glad you had such a great experience James! Enjoy the rower!!

Rated 5 out of 5 stars

Since Dale has started he has made a…

Since Dale has started he has made a great impact and seeks every opportunity to help us as well as communicating with members.

12 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Great to hear Mark, many thanks!

Rated 5 out of 5 stars

Dale was very helpful

Dale was very helpful. He explained what jobs he was doing, what he would be doing with them and didn't give any false promises. Very nice guy.

15 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Thanks Tina, really appreciate it!

Rated 5 out of 5 stars

Hats off to Dale

Hats off to Dale, very efficient in his work and always advises what jobs he has carried out. Working at Nuffield Heath FW, I always get notification of when he is coming in to complete jobs, he always arrives with a smile .

15 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Thanks Errol, we'll be sure to pass this on to Dale 👍

Rated 5 out of 5 stars

Andy Hogg is excellent engineer

Andy Hogg is excellent engineer! Always professional, polite and helpful. Nothing is a hassle for him, even if it’s investigating a fault that’s not been reported and occurred while he’s on site!

13 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Thanks for the feedback! 😀

Rated 5 out of 5 stars

Dale was great

Dale was great, good service and handy work.

13 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Thank you for your feedback Joshua 🙌

Rated 5 out of 5 stars

Dale,Denison Barracks

Dale arrived on time and was very professional in what he was doing, nothing was an issue for him and also I had a slight problem with a few items and this was no problem for him to look at them straight away,great company,great engineer, thankyou Dale.

13 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Fantastic, thanks for the feedback Nigel! 👍

Rated 5 out of 5 stars

Excellent service from Dale

Excellent service from Dale. He was friendly, polite and knowledgeable. He was very thorough is trying to find the problem as it turned out the parts that were thought to need replacing were not the problem.

8 December 2022
Unprompted review
ServiceSport UK logo

Reply from ServiceSport UK

Thanks for the feedback Tracy ☺️

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