You would have received 5 Stars for the product but you failed to deliver one of my 3,items. In saying that you sent the forgotten one within a couple of days
Company replied
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You would have received 5 Stars for the product but you failed to deliver one of my 3,items. In saying that you sent the forgotten one within a couple of days
Company replied
Perfecte meet methode via de online begeleiding, resultaat een perfect passende radiator bekleding, erg mooi, wel wat prijzig maar dan heb je ook wat, wij gaan nog een keer bestellen
Beautiful product! Easy and clear instructions to order online, product is protected well during transport; it arrived scratchfree and without any dents. It’s not complex to assemble and mount, but th... See more
The guide on how to measure for your new radiator cover is really easy to follow. The radiator covers come in an array of lovely colours that can blend in with your decor or stand out as a feature.... See more
Company replied
Written by the company
Riezenweg 1, 7071PR, Ulft, Netherlands
Replied to 97% of negative reviews
Typically replies within 24 hours
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Very happy with the quality of the radiator cover - looks stylish. Only issue was the length of time it took FedEx to deliver it (over a week) but that's not your fault so 5 stars!
The company and the customer service is so fast. I asked my questions via what's up. Customer service is fast and solution oriented. They are professional.
Product is really good quality. So chic.
Easy to measure. I really liked the product and the company.

Reply from Sentimo
Relatively fast delivery of the covers in the colour and texture ordered. Easy assembly and even simpler mounting.
Very nice result.
Excellent radiator cover. Easy to put together and fit. Only takes 5 mins.

Reply from Sentimo
The guide on how to measure for your new radiator cover is really easy to follow. The radiator covers come in an array of lovely colours that can blend in with your decor or stand out as a feature. They are easy to assemble when delivered and are a beautiful addition to the room to cover up boring radiators. No more trying to paint radiators!!!I
I have one in three of my rooms so far and may look at getting more as I decorate the house.

Reply from Sentimo
A well designed but simple solution to the nasty boring radiator.
Now have sentimo all over the house..some melding in to the decor others offering a feature in themselves. Easy to fit and no compromise on heat. Have recommended them to others…visitors have noticed, complemented and enquired.
Excellent quality radiator cover at a reasonable price. Prompt delivery. Simple to install. Would order again.
Very happy with the quality of the radiator cover and the ease of installation. I would have given 5 stars but there was a lack of communication between me ordering the product and it being dispatched which was several weeks.
I had been looking for a product like this for years, the radiator covers have transformed the look of the house without hassle or at great expense. Thank you
Very easy to order with great tutorial how to measure. Good quality product, assembly took 5 min. On the min side, the delivery time is three weeks, understandable,but this was only known after making a purchase and paying. Would be great to provide approximate time while ordering and not after
Sentimo are an excellent company to work with. The radiator cover I ordered arrived early and was very easy to install. The colour was exactly what I ordered and it looks really great rather than looking at the standard white radiator. There was a slight problem that Sentimo addressed immediately.
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