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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform helpful for learning and revision, especially for subjects they struggle with. Many people appreciate the interactive nature of the product, noting that it makes studying more enjoyable and helps with higher test scores. The customer service is also frequently highlighted as excellent, with many consumers praising the prompt and helpful assistance received. However, some people were dissatisfied with the website and app, mentioning issues like glitches, progress not saving, and repetitive questions. A few other people also felt that the content was sometimes too basic or contained errors, and that the system rewarded guessing rather than true learning.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to navigate and engaging.... See more

Product

Users describe positive interactions with the product, often finding it a useful and effective learning aid... See more

Customer service

Clients share positive opinions on customer service. Many customers praise the helpfulness and responsiveness... See more

Website

People report ambiguous experiences with the website. Many reviewers praise it as the best homework site,... See more

Application

Customers consistently note ambiguous experiences with the app. Many reviewers find it a helpful study tool,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like Seneca as it helps me to learn and get better at subjects I struggle with like maths. But sometimes while I do assignments on Seneca, the system automatically skips questions so I can’t answer... See more

Company replied

Rated 3 out of 5 stars

Audio button you click on to make Seneca read for you, you cannot choose where you want the audio to start. Second of all, they kind of scam you. I assure you all that if you get the guarantee and fin... See more

Company replied

Rated 5 out of 5 stars

My 15 year old son has really enjoyed working with Seneca. He has found it very easy to navigate and he has enjoyed how you can see the progress in real time and get a feeling of accomplishment. The w... See more

Company replied

Rated 5 out of 5 stars

Simply brilliant ! So many varied techniques designed to help students get the best out of their learning. It’s definitely helped to get wonderful mock exam results for our son. Will use again i... See more

Company replied


Company details

  1. Educational Institution

Written by the company

Free revision for KS2, KS3, GCSEs & A Levels. Join 10 million students revising 2x faster across 400+ exam board-specific courses!


Contact info

3.9

Great

TrustScore 4 out of 5

589 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Very poor service for 1:1 tutoring

Very poor service for 1:1 tutoring. Requested a call back to arrange maths tuition and not had a response. Does not bode well for the quality or efficiency of the tutoring service.

8 April 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi, I'm very sorry that you have not had a great experience however Seneca does not provide 1:1 tutoring. This sounds like it is GoStudent instead so I would suggest you contact them here: https://www.gostudent.org/en-gb/get-in-touch/

Rated 1 out of 5 stars

Used to love it, now I HATE it

Seneca why? Cram Mode was the most accurate and reliable source of revision I had. It alone had literally jumped my grades from 6/3 to 7s and 9s. I had even told my peers to use it and it boosted their grades from 5s/ 3s to 8s! But now it had been limited to 20 questions. I used to do over 100 in one sitting, as it is called CRAM. I actually am willing to pay for exam boost, if it is at the promised price at £12.99 and not over £50, I have exams in a month. I simply do not need it for 4 months. Until then, best believe I will be constantly emailing for updates until 1) cram mode is restored to its former glory or 2) I have the option to pay exam boost for only a month.

Thanks.

7 April 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi,

Thanks for taking the time to share your feedback, I completely understand your frustration with the recent changes. While the full version of Cram Mode now requires an Exam Boost (or higher) subscription, you can still access 20 questions per session for free. All of these questions are available within the main course too.

At the moment, we only offer 4-month or annual subscriptions, but I’ll definitely pass your feedback on about a 1-month option. I’m really sorry for any inconvenience this has caused.

Rated 5 out of 5 stars

Incredibly useful

There is such a wealth of information and study aids available on the Seneca platform. It's useful for those learning at school as well as those studying at home.

7 July 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review, and for using Seneca :)

Rated 4 out of 5 stars

It’s free service is good

It’s free service is good and has helped many kids learn.But it’s premium is too expensive

1 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review! We really appreciate you using Seneca :)

Rated 1 out of 5 stars

Cram mode made premium

cram mode was free for so long but now seneca has decided you have to pay for it, cram mode was one of the only ways that helped me revise science, and now you have to pay for it. RIGHT BEFORE MY EXAMS TOO!!! SCREW YOU SENECA

30 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Mollie, I am very sorry to hear that you are disappointed that cram mode has moved from free to premium. Cram mode is a relatively recent addition to Seneca, and whilst our beta version was available for users to test for free, we have made significant advancements to the feature and it is no longer in beta which means that it is now part of our premium subscriptions. I do apologise for the inconvenience.

Rated 5 out of 5 stars

lovelovelove

this app gives me so much joy I really miss it. srry title sounds like shein review couldnt think of anything good.

5 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thanks for the 5* review, we really appreciate it!

Rated 1 out of 5 stars

Seneca premium is NOT worth it AT ALL

Seneca premium is NOT worth it AT ALL. SOO expensive and theres many free resources to use instead. The useful stuff is free anyways?! Like the course itself is FREE.. Your paying so much for barely anything, We can find flashcards and test questions and AI ourselves which are higher quality AND Free. I want a refund..

13 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there, thanks for your feedback on Seneca. I'm sorry that you would like to end your subscription. Please could you contact our support team at learnmore@seneca.io so that we can help you?

Rated 5 out of 5 stars

I love it!

I love it! it's really good, like its simple but reliable.

3 March 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the lovely review :)

Rated 4 out of 5 stars

amazing

it is very good and i enjoy doing it i love how there are emojes and how you unlocke it

24 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the review! It's great to hear you're liking Seneca.

Rated 5 out of 5 stars

Seneca is my favourite way to revise…

Seneca is my favourite way to revise the science subjects because it’s like using an interactive textbook. The free plan is very good as well, even if you don’t pay you can still get access to all subjects.

19 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review, we really appreciate you using Seneca!

Rated 5 out of 5 stars

Seneca was great for my lad

Seneca was great for my lad. A useful and well-considered service. Customer service was great and Olivia was particularly helpful. Recommended.

4 February 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the great review! We're so glad to hear that Seneca was helpful :)

Rated 1 out of 5 stars

Absolutely useless

Absolutely useless! BE WARNED: do not spend your money here! Some of the questions don't make any sense, worse still some questions are set up with the wrong answer. I didn't believe my son until he showed me a compilation of screenshots. I was actually annoyed at him for not using the platform but I fully understand why he didn't. And in light of the incorrect questions, I'm very glad he didn't. Could actually be detrimental to his learning! I trusted Seneca because it's used by his school.

16 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi there. Thank you for your review. I'm really sorry you didn't find the platform helpful. We are always looking to improve so could you reach out to learnmore@seneca.io so we can investigate?

Rated 1 out of 5 stars

truly a disgusting app

truly a disgusting app, doesnt help at all and the answers are basically wrong. doesnt help revision or exam technique and is extremely annoying. vile horrible app worse than sparx

25 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi. I'm sorry you haven't been enjoying using Seneca. If there's anything specific you feel we could improve on please let us know at learnmore@seneca.io.

Rated 5 out of 5 stars

Seneca really helped my daughter with…

Seneca really helped my daughter with her A Level Psychology. It was really easy to follow and gave her more confidence going into her exams.

7 June 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review, we're so glad Seneca could help!

Rated 5 out of 5 stars

very good site and extremely helpful

very good site and extremely helpful. also refunded after i accidentally renewed my subscription because my course has ended. if i was still in that course no doubt i would use it non stop. special thank you to olivia for being extremely helpful

13 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review! It's great to hear that you enjoyed using Seneca and that we were able to help with your subscription.

Rated 5 out of 5 stars

i've only been using seneca for like an…

i've only been using seneca for like an hour and i'm crying because of how helpful it is. and it's completely free?! i think it might save my a-level grades. it's so encouraging and a gentle approach to revisng/learning (i'm homeschooled so it's the best thing ive been able to find). I just needed to thank someone so i'm writing this haha

1 January 2025
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you so much for your lovely review! It makes us so happy to hear that Seneca is able to help - good luck with your A Levels! :)

Rated 5 out of 5 stars

Excellent

Unbelievably precise to what was in the exam, attention to detail on key words, ACTIVE learning and was enjoyable too.

30 August 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for your review! We're so happy you enjoy using Seneca

Rated 2 out of 5 stars

Useful to find out certain topics you struggle, but not for in-depth revision

It is only good to identify the types of topics to revise on and to get familiar with the general syllabus for GCSE Maths.

However, it is not useful for in depth revision; on many of the topic questions, they only incur yes, no, one answer types (like Kahoot) rather than actual working questions that would look like an actual exam one; this happens mainly on the more harder topics.

Furthermore, the mark scheme and the workings is ridiculously confusing; it makes the topic seem harder than it actually is. Examples include the random numbers coming out of nowhere without any given context (it wasn't even shown in the clues).

When I also revised for my Business GCSE, the notes that were provided were so thin and not in detail, with just one image and barely any writing, not even one line.

I would not recommend this website nor the app for revision purposes, but it is good to find out what topics you struggle with, so that you can pinpoint the ones you can revise on elsewhere.

20 December 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Lubdhak. I'm sorry to hear you didn't find Seneca useful. We are always trying to improve our service so could please reach out to learnmore@seneca.io with more info so we can take a look?

Rated 2 out of 5 stars

It's Rubbish without Premium

3 December 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Hi Ridaan, I'm sorry you haven't been enjoying using Seneca. If there's anything specific you feel we could improve on please let us know at learnmore@seneca.io.

Rated 5 out of 5 stars

Seneca has been essential in supporting my…

Seneca has been essential in supporting my kids through GCSEs and A Levels. A fantastic tool.

Customer service is brilliant - so helpful and quick to respond

Thank you Seneca

2 December 2024
Unprompted review
Seneca Learning logo

Reply from Seneca Learning

Thank you for the 5* review! It's great to hear that Seneca could support your children and we are happy to have helped :)

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