I needed to buy things in Japan and figured out I couldn’t have those send directly to me, so I found this service that had good reviews and used it. They were so kind to also help me with a second pu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Easy step by step process of sending parcels. Japanese adress is already with copy-paste function which speeds up purcheses for me. Every delivery was always on time, never missed an item. Definitly r... See more
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My recent purchase of a pair of shoes from an online retailer in Japan was delivered via Sendon to me in Singapore. The process was straight forward and upon delivery of the goods to Sendon, I w... See more
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Was concerned after reading some reviews about similar services, but really wanted a few items only local to Japan until next year. Took a chance and set up an address. As the items became available... See more
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Company details
Written by the company
Sendon.com provides international forwarding services by receiving items purchased by customers from Japanese e-commerce sites such as Mercari, Yahoo! Auctions, Rakuten, Amazon Japan, Yahoo Shopping, and Rakuma at our warehouse in Japan, then securely and reliably shipping them overseas. We handle a wide variety of products including anime goods, fashion, electronics, car parts, baby products, and more. With careful packaging and smooth international shipping, many customers trust Sendon.com for a safe and convenient service. Our key strengths include: Accepting shipments from all major Japanese online stores Transparent and fair pricing Multilingual customer support Secure packing and reliable international delivery Sendon.com takes full responsibility to deliver your important items safely. Supporting your shopping from Japan to anywhere in the world.
Contact info
2-15-18 Ainokawa, 2720143, Ichikawa, Japan
- support@sendon.com
- sendon.com
4.6
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Easy to use once I got registered
Getting signed up was not smooth. The website told me that my identification submission was not accepted. Later I got an email saying that my identification was accepted.
It was easy to have orders mailed to the Sendon address, and shipping, though expensive, was very quick.
20 April 2024
Reply from Sendon.com
Thank you for sharing your experience with us.
We apologize for any inconvenience you faced during the sign-up process. We're glad to hear that your identification was ultimately accepted and that you found it easy to have orders mailed to the Sendon address.
We appreciate your feedback regarding the shipping costs, and we'll certainly take that into consideration as we continue to improve our services.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Reply from Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Simple
Simple, fast, reliable, affordable. Perfectly packed and always in communication. 100% recommended. Best option to ship products from Japan to Mexico!
14 April 2024
Reply from Sendon.com
Thank you for your wonderful review!
We're so glad to hear that you found our service simple, fast, reliable, and affordable. Ensuring your items are perfectly packed and keeping communication open is our priority.
We're honored to be your top choice for shipping from Japan to Mexico.
We appreciate your trust and look forward to serving you again in the future!
Reply from Sendon.com
Thank you so much for your kind words!
We're delighted you had a great experience with us.
Your satisfaction is our top priority.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Best dedicated customer service
Best dedicated customer service. I feel close to my home country.
30 March 2024
Reply from Sendon.com
Thank you so much for your kind words!
We're delighted you had a great experience with us.
Your satisfaction is our top priority.
If you ever need any support, please don't hesitate to contact us. We're here to help!
Their service is very efficiently
The customer service is very responsible for their job. They always response quickly.
28 March 2024
Reply from Sendon.com
Thank you so much for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
Very fast and smooth communication
Very fast and smooth communication. Very satisfied with the service!!!
25 March 2024
Reply from Sendon.com
Thank you for the positive feedback!
Your feels satisfied, means a lot to us.
If you have any questions, don't hesitate to contact us.
We're here to help!
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