I needed to buy things in Japan and figured out I couldn’t have those send directly to me, so I found this service that had good reviews and used it. They were so kind to also help me with a second pu... See more
Company replied
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Review summary
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Easy step by step process of sending parcels. Japanese adress is already with copy-paste function which speeds up purcheses for me. Every delivery was always on time, never missed an item. Definitly r... See more
Company replied
My recent purchase of a pair of shoes from an online retailer in Japan was delivered via Sendon to me in Singapore. The process was straight forward and upon delivery of the goods to Sendon, I w... See more
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Was concerned after reading some reviews about similar services, but really wanted a few items only local to Japan until next year. Took a chance and set up an address. As the items became available... See more
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Company details
Written by the company
Sendon.com provides international forwarding services by receiving items purchased by customers from Japanese e-commerce sites such as Mercari, Yahoo! Auctions, Rakuten, Amazon Japan, Yahoo Shopping, and Rakuma at our warehouse in Japan, then securely and reliably shipping them overseas. We handle a wide variety of products including anime goods, fashion, electronics, car parts, baby products, and more. With careful packaging and smooth international shipping, many customers trust Sendon.com for a safe and convenient service. Our key strengths include: Accepting shipments from all major Japanese online stores Transparent and fair pricing Multilingual customer support Secure packing and reliable international delivery Sendon.com takes full responsibility to deliver your important items safely. Supporting your shopping from Japan to anywhere in the world.
Contact info
2-15-18 Ainokawa, 2720143, Ichikawa, Japan
- support@sendon.com
- sendon.com
4.6
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The service is very easy and…
The service is very easy and affordable. I especially like that items can be temporarily stored so I may consolidate shipments.
7 February 2025
Reply from Sendon.com
Hello
Thank you for your response.
We are glad that you like our services.
You've made this a pleasant experience…
You've made this a pleasant experience and I will continue to use you!
29 January 2025
Reply from Sendon.com
Hello
We are glad to hear that. We appreciate it and look forward to servicing you again.
Reply from Sendon.com
Hello
Thank you for your feedback.
We are glad that you were satisfied with our packing.
Quick response and fast delivery with…
Quick response and fast delivery with great packing.
28 January 2025
Reply from Sendon.com
Hello
Thank you for your feedback. We really appreciate it.
I can ask everyday and Sendon reply me…
I can ask everyday and Sendon reply me so well. good packing safe package. very impressive
19 January 2025
Reply from Sendon.com
Hello
Thank you for your response.
We are glad that you are happy with your customer service. We look forward to serving you again soon.
Great service from start to finish very…
Great service from start to finish very professional people and fast delivery
19 January 2025
Reply from Sendon.com
Hello
Thank you for your feedback.
We are glad that you enjoyed our service and professionalism.
Everything went smoothly
Everything went smoothly. It took 2 days to receive the parcel at warehouse, repack it, and send it to me. All instructions are very clear. Nothing to complain. Great service
9 January 2025
Reply from Sendon.com
Hello
Thank you for your warm words.
We are glad that you enjoyed our services.
I very thank you for the service since…
I very thank you for the service since my girlfriend likes the present very much and the delivery service provided is very nice and convenient! I will come back to you next time!
27 December 2024
Reply from Sendon.com
Hello
Thank you for the feedback.
We are glad that you enjoyed our services.
Reply from Sendon.com
Hello
Thank you for your feedback. We really appreciate it and will continue to work hard.
Reply from Sendon.com
Hello
Thank you for your feedback. We appreciate it.
Reliable and trusted website
Reliable and trusted website. With good customer service
19 December 2024
Reply from Sendon.com
Hello
Thank you for your response.
We are glad that you enjoyed our services and customer support.
Great service!
10 December 2024
Reply from Sendon.com
Hello
Thank you for your feedback. We are glad that you enjoyed using our services.
Fast delivery and well packed.
11 December 2024
Reply from Sendon.com
Thank you very much for your kind comment.
We will continue to strive to provide services that meet your satisfaction, and we appreciate your continued use of Sendoncom.
All i can say is 'awesome services' by…
All i can say is 'awesome services' by Sendon.Com. 5 stars customer support, 5 stars packing, fast shipping and i feel safe using the services. My items just arrived in good condition and im very happy today! 😁☕
12 December 2024
Reply from Sendon.com
Thank you very much for your kind comment.
We will continue to provide prompt and attentive customer support, and we look forward to your continued use of Sendoncom.
Reply from Sendon.com
Hello
Thank you for your feedback.
We are glad that you were happy with our service and hope to see you again soon.
Reply from Sendon.com
Hello
Thank you for your response.
We are glad that you were happy with our services.
It's really convenient
It's really convenient and many delivery options. For a first-time user, guideline is very clear and the certification process is fast.
15 November 2024
Reply from Sendon.com
Hello
Thank you for your feedback.
We would love any fcomments on how we can improve. Thank you.
Everything went great and quick.
Everything went great and quick.
It arrived safely. The packaging was good. It was a bit expensive.
19 November 2024
Reply from Sendon.com
Hello
Thank you for feedback.
We provide various shipping options which prioritize speed and price to accommodate our customers.
Please try one of these options next time to see if they work better for you.
Reply from Sendon.com
Hello
Thank you for your response.
We are glad that you enjoyed using our service.
Allows a great opportunity
Amazing service that allows me to order items that wouldn’t normally ship to me.
7 November 2024
Reply from Sendon.com
Hello
Thank you for your feedback.
We are glad that you found our services helpful.
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