World of Books - Sell Your Books Reviews 

96,131
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,492 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the selling process remarkably easy, efficient, and straightforward, appreciating the convenience and reliability of the service. Many highlight the promptness of payments, with funds often received quickly after items are processed, and praise the overall service for its effectiveness and clear communication. However, some people mentioned that prices offered for books can be low, especially for newer or valuable items, making it difficult to achieve a desired payout. A few other people also felt that items were rejected, leading to issues with payment or return of books.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many finding it an easy way to sell unwanted books... See more

User experience

Users describe positive interactions with user experience, consistently finding the process of selling books... See more

Payment

Customers consistently note positive experiences with payment, highlighting the simple process, prompt... See more

Service

Reviewers highlight positive aspects of service, with many consistently reporting good experiences and... See more

Price

Consumers find price to be ambiguous, with some reviewers praising fair pricing, good prices, and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very concise and reported on every bar code entered. Sadly a vast amount of the DVDs were not accepted due to World of Books having plenty already but their packing instructions and payments were ext... See more

Rated 4 out of 5 stars

Easy to scan books to check their value and free collection by DPD was great. However I didn't get the expected value for my books - I received a message to say that 3 books were missing from my pack... See more

Rated 4 out of 5 stars

The process was a 5 star but communicating with the company was 1 star. The AI chat would only allow certain topics and there was no place to leave comments, though it did indicate you could. Would su... See more

Rated 4 out of 5 stars

Identifying books is a cinch using your scanning app, making the process verry easy. And the mailing process is equally simple, convenient and quick. I do wish that the price you pay for books was... See more


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4.3

Excellent

TrustScore 4.5 out of 5

96K reviews

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4.3

All reviews

(96,131)

11,157 reviews in the last 12 months

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Rated 1 out of 5 stars

Additional Labels

Key information needed to properly package books for shipping was not available on the website, the app, or from the AI chat. The app says that 10 additional labels are available. However, in truth, the number of available extra labels (beyond the one issued) is based on the number of books in the selling transaction. I eventually received this information after several customer service emails, considerable time researching the website and app, and several attempts with the AI chat.

9 July 2026
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We appreciate you sharing your experience with us. We sincerely apologize for the difficulty you encountered in finding crucial information regarding packaging and extra labels for shipping your books. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
Sell your Books

Rated 4 out of 5 stars

After I factored in the price for the…

After I factored in the price for the shipping box, gas to take it to be shipped,the payout for the books was a little less than hoped for. However, I do appreciate the option to sell back books that might otherwise end up in a landfill.

9 July 2026
Rated 1 out of 5 stars

I will never use these guys again

I will never use these guys again. The 2 most expensive books that I was selling were 'conveniently' not accepted. They said that one was rejected because it didn't meet their acceptance criteria even though it was near new when I sent it. For the other, they said they didn't receive it even though I verified it was in the shipment before sending it. I tried to contact them to resolve the issue, but the only way is through "Live Chat" that wasn't live. Very disappointed in this experience.

16 July 2026
Unprompted review
World of Books - Sell Your Books logo

Reply from World of Books - Sell Your Books

We're truly sorry to hear about your frustrating experience with the rejected and allegedly missing books, especially the most valuable ones. We also apologize for the difficulties you faced trying to contact us. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your trade ID number and a few details about the problem, we’ll do our very best to sort it out for you..

All the best,
Sell your Books

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