Security Public Storage Reviews 4,278

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The facilities are frequently highlighted for being clean, secure, and well-maintained, with many appreciating the convenient locations and easy accessibility. People also commend the excellent customer service and the overall smooth and efficient process of renting and using the storage units. However, some customers were not happy with the management, citing unprofessional behavior and conflicting information regarding access and fees. A few reviewers mentioned being locked out of their units and incurring late fees due to inconsistent communication from staff, and one customer described a manager as rude and dismissive.

What people talk about most

Staff

Customers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Facilities

Reviewers mention positive feedback about facilities, consistently praising their top-notch quality,... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the convenience, cleanliness,... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and efficiency... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the staff for being... See more

Based on these reviews

Rated 5 out of 5 stars

Security Public Storage on Carter Street in Daly City, is great! Excellent customer service. They are easy to talk to & so very helpful. I am satisfied with my experience here. No worries storing my... See more

Rated 5 out of 5 stars

I have nothing but great things to say about my experience here. The team in Oside are excellent. Elie secured the hold for my unit right away when I called, Alec accommodated me in seeing the unit be... See more

Rated 5 out of 5 stars

I’ve had the best customer care from Victoria. I also know my belongings are safe and secure here, unlike the last storage place I was at where they had rat problems and my unit had been broken into 3... See more

Rated 5 out of 5 stars

Huntington Beach Location is the best anywhere! Very professional and safe place for your belongings. Transparency with prices with the best deal around. There's is staff always available via ph... See more


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Moving Supply Store
  4. Storage Facility
  5. Wine Storage Facility

About Security Public Storage

Information provided by various external sources

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Self Storage With A Difference™

Security Public Storage is a family owned and operated self-storage company, committed to security, safety and outstanding customer service. Declutter your home with our wide selection of storage units, equipped with all the amenities needed to guarantee your valuables are truly safe and secure.

We take our job extremely seriously. We utilize state-of-the-art security systems, and each storage unit is equipped with its own individual alarm. Additionally, our managers usually reside on site to keep things under control at all times, and they consistently monitor, maintain and respond to any issues that may arise. We hand-select and vet our on-site managers to ensure their commitment to providing you with the best self-storage experience possible.

At Security Public Storage, we are proud of being the best at what we do. Our unrivaled dedication to security, coupled with our meticulous attention to detail and cutting-edge technology is why we continuously rank among the leading storage facilities in the country, making storage easy, affordable and secure.


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Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great storage facility

Great storage facility, very clean and well run. Staff is always helpful and knowledgeable. I would highly recommend this location.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommended - 10+ Years of Secure, Quality Service

I have been using Security Public Storage, Hayward location, for over 10 years and have never had a single issue. The quality of the facility is absolutely top-notch. Most importantly, I have total peace of mind knowing my items are safe and sound from being stolen. The security here is excellent.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I just moved out of a storage that was…

I just moved out of a storage that was rat infested. I had been there for over 2 years and moving into this facility in Moreno Valley was a breath of fresh air. The hours are awesome, and the facility is always clean and well kept. Not to mention the fee's were what they said they would be no hidden fees.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

This business is located in Huntington…

This business is located in Huntington Beach on Slater right off a beach Boulevard. The people that work here really do make the business! They are informed,helpful and really want you to have the right storage for your needs.
Renting a unit from them was super easy and super quick! The place is very clean and their pricing is fair and super competitive. Been here for about six months,There has been no raise in my storage fees. I appreciated the professionalism that was displayed and anytime I interact with them. They're always helpful and kind. Oh!! They also rent U-Haul trucks if you need a truck. I would recommend this business to anybody that has any kind of storage needs! They'll make sure you get what you need.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic, Clean, and Safe

I have been using Security Public Storage for over a year now. The location is fantastic, clean, and safe (which is a big deal for San Francisco)! Every time I go to my unit, I have plenty of privacy and feel very comfortable that my things are secure.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, no complaints

I've used a storage space with SPS in Bethesda, Maryland for almost 15 years while living abroad. They have always been super helpful over phone and email and on the 2-3 occasions I've had to interact in person, wonderfully pleasant. While they've had to raise their charges in that time like any other company would, I do genuinely believe that they've been rather controlled about it. The facilities feel secure and are very well maintained, in my view.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Security Public Storage - Oceanside

Security Public Storage - Oceanside has always been responsive to any extra help we have needed. They helped with cutting a lock off that was stuck following all the appropriate approvals. Communication from them is always informative and lets us know about unavailable days (holidays). Our business has been there for over four years with no incidents.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Place to go!

Security Public Storage fit my requirements and needs for a storage space. Great location and price point. Huntington Beach location is the best in town.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Security Public Storage for the WIN

Security Public Storage has a great staff and well security all around. I opened a contract in August and it has been really helpful knowing my stores items are safe. The storage area is clean, easily accessible with your required codes, and the staff is always welcoming and helpful.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently used a storage facility that…

I recently used a storage facility that exceeded my expectations, and I just had to share my experience! The place is clean, well-organized, and easy to access. What really stood out to me, though, was the onsite manager Liz. She was incredibly friendly and helpful, always ready to answer any questions I had. It was obvious they genuinely care about the customers and take pride in keeping the facility running smoothly.

I felt my belongings were safe and secure, which made the entire experience much less stressful. If you're looking for a reliable storage option, I highly recommend checking this place out. It’s nice to find a storage facility where you feel valued!

S. A.

15 October 2025
Unprompted review

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